Another amazing Kit from Caroline Hirons. The kits are so well thought through, every product is added with purpose. Whilst the individual items are high end and live to be expensive when purchase... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great products. I'm a big fan of the skin rocks moisturiser, really look forward to trying the rich version. I am new to the retinoid products but look forward to trying both 1 and 2. The bookend... See more
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... See more
Company replied
Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻
Company details
Written by the company
A globally qualified advanced aesthetician, Caroline has over 37 years of experience in retail, including 25 years in skincare, consulting and advising for retailers and brands in the skincare industry. Since starting her blog in 2010, Caroline's no-nonsense approach on what you need and don't need to put on your skin has led her to be named 'The Skincare Queen' by her millions of followers around the world. Her book, Skincare, is the UK’s bestselling beauty book of all time and it won the British Book Awards Non-Fiction Lifestyle Book of the Year 2021. Caroline believes the future of beauty relies on science and education. She wants to dispel ingredient myths, clarify what products do and don’t do, and generally empower people to become experts in looking after their skin.
Contact info
United Kingdom
- store@carolinehirons.com
- www.carolinehirons.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent price and a wonderful array…
Excellent price and a wonderful array of products. I’m so happy with my first kit and my skin is the best it’s ever been
Really excited about the non advent kit
Simple to order the non advent kit. Arrived promptly. Lots of fab looking goodies that I’m trying to keep till Christmas. Really, really excited and hope I can hold out till then 😁
Caroline Hirons non - advent kit
Purchase was quick and easy and I was so happy with how fast it was delivered!
Products purchased are wonderful!!
I love everything about Queen Caroline…
I love everything about Queen Caroline and skin rocks
Great products good customer service.
Not only are the products fantastic but the speed of delivery and overall service is the best I have seen. Other companies should take a leaf!
The Get Even Kit.
Ridiculous value as ever. 4th Kit purchased. Beyond thrilled every time. Impeccable service.
The Greatest Kits!
The best value kits, the smoothest website to transact through and the speediest shipping. Always a delight to order from Caroline Hirons!
Always a delight to receive my…
Always a delight to receive my products. Never had any problems with purchase or delivery. An absolute pleasure to deal with.
Very easy transaction and delivered…
Very easy transaction and delivered quickly. Thank you
Excellent customer service
Excellent customer service
Prompt delivery
Top notch products
fantastic customer service
fantastic customer service, along with amazing products. thank you. xx
Always so easy to order and deal with
Always so easy to order and deal with. Fab products for fab prices from an amazing team. Always a pleasure.
Good quality products
Good quality products, easy service and check out. Quick delivery
Easy processEasy straight forward ordering speedy…
Easy straight forward ordering speedy delivery. Great products using them all at the moment
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








