Numerous of reports made against a manger of the home Diane Leeming. Just gets brushed under the carpet. I have now persue with court action. Absolute disgusting. Knowing you have a manager running a... See more
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Reliance Ambulance Team : Kassandra & Adrian would like to state our gratitude towards staff and all residents that made us feel so welcome when we dropped off a Patient, Lovely set up L... See more
AVOID AVOID AVOID This company only cares about making the most money. They have no care towards members of staff whatsoever Nevermind the residents!. Absolutely shocking management. Takes over mult... See more
My 94yr old mother who is nearing end of life with cancer and Alzheimer's and has been self funding her care at Durham gate care home spennymoor for 27 months. Her finances have almost gone and t... See more
Company replied
Company details
Information provided by various external sources
Care UK - care provider offering quality health care including Residential care &GP medical practice
Contact info
Connaught House, 850 The Crescent, CO4 9QB, Colchester
- 0333 321 0939
- www.careuk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class 100%
This was the very first operation that I have ever had and as soon as you get to this treatment centre all you get is first class care from all the staff from when you get there to when you leave
Thank you so much
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