Extremely kind and accommodating staff worked w me to pick out the right hue for my gem, added inscription after the fact, scheduled production of my purchase so it would ship it a good time. Co... See more
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Everyone was very helpful , professional and timely. I got exactly what I asked for. They were careful to walk through each step with me because it was a unique custom piece. My rings turned out perfe... See more
Company replied
What a special engagement ring. My son is giving it to his girlfriend for Christmas. Her favorite stone is turquoise and with the diamonds it really is unique. The quality is perfect. Everyone is very... See more
Company replied
This is the third ring we've bought from Capucinne, and it finishes the complete wedding band set for my wife. From the quality of the pieces to the excellent customer service, we have had nothing but... See more
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Company details
About Capucinne
Written by the company
Capucinne
Originally founded as an Etsy shop in Slovenia in 2012, Capucinne has grown to become a top-rated fine jeweler that serves customers across the world.THIS IS HOW CAPUCINNE STARTED
We specialize in fine gold jewelry and are well known for our colorful, whimsical engagement and wedding rings. Let our imaginative pieces tap into your sense of wonder, nurture a feeling of joy, and bring out the beauty that is already inside of you! Capucinne is unique in the fine jewelry industry because of our ability to offer extensive customization options as well as fully one-of-a-kind piecesWE BELIEVE IN TRANSPARENCY AND HONEST APPROACH
We believe in leading by example with our one-of-a-kind custom wedding rings, custom-made engagement rings, and other personalized jewelry. This is why we are transparent in hopes to change the traditional jewelry industry while giving back to the community. We use only recycled precious metals that prevent the need for new mining. We have a deeply involved gemstone sourcing process that allows us to ensure that the gems we use are conflict-free. We also offer lab-grown diamonds and other gemstones if you prefer. Just let us know before you order—we can swap out the stone on any piece of our unique fine jewelry.WE ARE ALL ABOUT NATURE & GIVING BACK!
Just as we are here to help you create the ring of your dreams, we are also here to help in other ways that go beyond creating your future heirlooms. Giving back to the community is one of our core beliefs and something that we give great importance to every year when we choose an organization that we share the same values and beliefs with. Our main goal for giving back is to help build a brighter future for all of us, whether that goal is achieved with the help of organizations that empower others or organizations that preserve our primary home, mother nature. Rest assured, with every purchase you make here at Capucinne you are making an impact and leaving your footprint in this world.Contact info
Lili Novy 3, 1000, Ljubljana, Slovenia
- +386 51 882 737
- info@capucinne.com
- www.capucinne.com
4.8
Excellent
221 reviews
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excellent customer service and…
excellent customer service and beautiful custom ring. reasonable price for such a high quality ring!
9 August 2024
Unprompted review
Reply from Capucinne
Hello Lena,
Thank you for your wonderful review! We're happy that you're pleased with the custom ring and our customer service.
It’s great to hear you found the quality and price to be just right. We appreciate your support!
With Regards,
Capucinne Team
Fantastic product and experience
The jewelry we bought from Capuccine is absolutely stunning. Although I was nervous about purchasing jewelry online, their customer service was incredible, providing very swift and helpful advice throughout the process. I would not hesitate to buy from them again!
27 July 2024
Unprompted review
Reply from Capucinne
Hello,
Thank you! We're so glad you love your jewelry and that our customer service helped ease any concerns.
We're thrilled you had a positive experience and would be happy to assist you again in the future!
With Regards,
Capucinne Team
Capucinne's great quality and customer support!
Capucinne has a great variety of unique jewelry, I purchased the Vera set and my fiancé couldn't be happier! Great people to work with and customize the products to fit your needs and wants. Highly recommend!
25 July 2023
Unprompted review
Reply from Capucinne
Hello Preston,
Thank you for your glowing review! We're happy to hear your fiancé loves the Vera set and that you had a great experience customizing your purchase with us.
Your recommendation means a lot to our team!
With Regards,
Capucinne Team
Reply from Capucinne
Dear Wayne,
Thank you for your feedback! We're delighted to hear that your wife loves the piece. What more could we ask for? :)
If you have any further comments or need assistance, please don't hesitate to reach out. We're always here to help.
Warm regards,
Capucinne team
This ring is 10 out of 10 the quality…
This ring is 10 out of 10 the quality is outstanding, I also had a few issue with picking my stone for the ring because I’m not the best online. I emailed capucinne and within minutes I had a reply. We sent several messages so they could help me get it rite, they even let me pay in instalments. Engagement ring now ready for holiday. Wedding rings to come in 2026. Without a doubt I’ll be buying from you. Thank you cupucinne keep up the amazing work she’s going to love it
9 July 2024
Unprompted review
Reply from Capucinne
Dear Kaylee,
Thank you so much for your fantastic feedback! We're glad we could assist you in picking the perfect stone and that our prompt responses and installment payment option made the process easier for you.
We look forward to helping you with your wedding rings in 2026. Your continued trust means a lot to us.
If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Reply from Capucinne
Dear William,
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us.
If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Absolutely fantastic
Absolutely fantastic. The follow ups and attention to detail were greatly appreciated. Truly felt they value greatly their customers.
18 June 2024
Reply from Capucinne
Dear Clémence,
Thank you so much for your wonderful feedback! We're delighted to hear that you had an absolutely fantastic experience with us. Your appreciation for our follow-ups and attention to detail means a lot, and we're glad you felt valued as a customer.
If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
High quality, fast shipping
6 June 2024
Reply from Capucinne
Dear A,
Thank you for your feedback! We're delighted to hear that you are pleased with the high quality of our products and the fast shipping.
If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Vida needs a raise! 😆
They're always quick to respond to questions and concerns. Best customer service I've encountered and the quality is like no other. This is my second purchase and the shipping time overseas was incredible. Vida has been the biggest help for me both times now during a stressful time of engagement and wedding planning.
5 June 2024
Reply from Capucinne
Dear Christian,
Thank you for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with us both times.
Your satisfaction with the quality of our products and the overseas shipping time means a lot to us.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Great jewelry shop
Beautiful jewelry made and sold by a wonderful staff. They were very understanding and helpful with all my questions and requests.
18 May 2024
Unprompted review
Reply from Capucinne
Dear Alexandru,
Thank you very much for your kind words! We're thrilled to hear that you love your new piece and that you had a positive experience with our team.
Your satisfaction is our priority, and we're here to assist you every step of the way. If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out.
Warm regards,
Capucinne team
Love this company and love my bracelet
Love this company and love my bracelet. Highly recommend!!
8 May 2024
Reply from Capucinne
Dear Sandra,
Thank you so much for your kind words! We're thrilled to hear that you love your bracelet and that you're satisfied with our company. Your recommendation means a lot to us, and we truly appreciate your support.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Amazing ring & service
Super helpful when creating a custom ring and it turned out great
19 April 2024
Reply from Capucinne
Dear Mac,
Thank you for your feedback! Your satisfaction is our priority, and we're pleased that we could assist you throughout the process.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Was created and delivered in good time…
Was created and delivered in good time well before the expected date. Perfect size and well made. Picking the exact stone was a great touch to add to the unique piece of jewellery
19 April 2024
Reply from Capucinne
Dear Graeme,
Thank you for your wonderful feedback! We're thrilled that you appreciated the option to pick the exact stone, adding a unique touch to your piece of jewelry.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Reply from Capucinne
Dear Kayla,
Thank you for your feedback! We're thrilled to hear that you love the ring set. Your satisfaction is our priority, and we're delighted that you're pleased with the final result.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Since the Very Beginning
Since the very beginning, Capucinne has been unequivocally instrumental throughout the entire ring crafting process. Their customer service/relations team shows their unparalleled experience in assistance providing thoughtful guidance, renderings, ring options, and warranty information, all the way up until the proposal. I can't recommend them enough!
16 April 2023
Unprompted review
Reply from Capucinne
Dear Juan.
Thank you so much for your glowing review! We're truly honored to have been part of your ring crafting journey.
Your recommendation means the world to us, and we're grateful for the opportunity to have been a part of such a special moment in your life.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
The ring is absolutely stunning
The ring is absolutely stunning, quicker than expected delivery, and amazingly easy customer service when I needed to get the ring size changed after ordering. 10/10 would order again..... but I'm sure hoping I won't need to
22 March 2024
Reply from Capucinne
Dear Kevin,
Thank you for your glowing feedback! We're thrilled to hear that you find the ring absolutely stunning and that you were pleasantly surprised by the and customer service.
Your satisfaction is our priority, and we're delighted to hear that you would consider ordering from us again in the future! If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Thanks
My wife and I are very happy with the repairs on a wedding band, matching original stones . Cappuccino made shipping easy. Quality work. Thank you!
27 March 2024
Reply from Capucinne
Dear Xavier,
We're delighted to hear that you and your wife are very happy with the repairs on the wedding band, and we're thrilled that you found the process convenient.
Thank you for your kind words about the quality of our work.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Great customer service
Great customer service along the way. Answered all my questions along the way and quick response time.
23 February 2024
Reply from Capucinne
Dear Jennifer,
Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service team and ordering from us. :)
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Perfect service, perfect Ring
This is the second ring I have ordered and wanted a costom stone and both the craftmanship aswell as the costumer service was great! Every question I had got answered super fast and the ring is stunning! Will definitely order again in the Future.
18 March 2024
Reply from Capucinne
Dear A,
Thank you so much for your continued trust and support! We're thrilled to hear that both your custom stone ring and your overall experience with us have been fantastic
We look forward to serving you again in the future. If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Astonishing
the estimated time that the ring was supposed to get here was supposed to be 2 months out, but i got it in less than a month!! easiest and best experience for an absolutely beautiful ring!
7 March 2024
Reply from Capucinne
Dear Dustin,
We're thrilled to hear that you are pleased with the positive experience, and delighted that you love the ring!
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
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