Cancard Reviews 

1,139
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate how simple the website is to navigate and how quickly their applications are processed and approved. Many people often mention that the incredibly helpful support team provides wonderful peace of mind, excellent guidance, and reassuring advice during daily life. Some reviewers were not happy with the customer service and experienced frustrating communication delays when trying to get help with their issues. A few consumers also felt that the physical card offered very little practical protection and was not sufficient for their needs.

What people talk about most

Service

Customers had positive experiences with service, noting how easy it is to apply and how quick the responses... See more

Staff

Consumers find staff to be positive, helpful, and highly professional. Reviewers frequently highlight that... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that the team is exceptionally helpful,... See more

User experience

Clients share positive opinions on user_experience, highlighting a straightforward and efficient application... See more

Product

People report ambiguous experiences with the product, noting it serves as a helpful backup when used in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had my Cancard since 2022 and I am glad to have something to show if I am ever challenged on the spot while medicating in public. I am well able to recite the law at them but its easier to whip... See more

Rated 5 out of 5 stars

I used to be extremely anxious about carrying my cannabis around. I got busted 3 times in the 60s and 70's which cost me heavy fines and threats of incarceration. Over many years I have suffered lots... See more

Company replied

Rated 5 out of 5 stars

As can be seen by many testimonials the service is required and a help to many people. It seems to be forward thinking with an agenda, which has got to be a good thing. With pain , cannabis does no... See more

Rated 5 out of 5 stars

Just renewed for a third year. Process is easy and although I never needed to use it, it gives me much needed peace of mind. So far its worth every penny and id recommended it to and medical user. The... See more


Company details

  1. Medical Equipment Supplier

Written by the company

Cancard is a validated indication to the police, or any third party, that you are consuming cannabis for medical reasons.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,139)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to apply, great communication

Easy to apply, great communication via Email. And I feel safe in the knowledge that if I ever get stopped I have cancard behind me to champion for me! And with my cancard, I feel safe to take my medication out in the open. We need to feel safe taking it without persecution. This is my 2nd card and I thsnkyou so much cancard for giving me peace of mind!! 💚💚💚

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

They have helped me with my independence of this card so that police can't harassment

18 August 2025
Unprompted review
Rated 1 out of 5 stars

You do not need a cancard to prove you are a cannabis patient

I emailed and asked them if I could apply for a cancard without photo ID. I was informed that we can't issue a card without passport or driving licence, but I didn't need a passport or driving licence to get medical cannabis.
I was told by my doctor you don't need a cancard to prove your a cannabis patient all you need to do is to prove that your a cannabis patient, just show the police a copy of your prescription, you do not need to pay a yearly fee for a photo ID.

17 July 2025
Unprompted review
Cancard logo

Reply from Cancard

Hi there!

Thanks for your feedback.

Unfortunately, in accordance with our agreement with the police, we require all Cancard applicants to have a valid form of photographic ID.

Thanks!
Cancard Team.

Rated 5 out of 5 stars

Amazing Service all round!

Amazing! I rang my doctor’s surgery at 10.46am. They emailed my medical summary to me at 11.03am. It is now 4.30pm and I have notification that my card has been approved!!!! Thank you SO much 😘. The website is easy to use and the explanations and instructions are in simple language. I feel considerably more secure now. Thank you once again for all you have done, are doing and are working towards in the future.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant community

Brilliant communities this company is very good helpful and very fast at getting back to you they have helped me the hole way to completion of my application I'm very happy with going with these guys there here to help thanks cancard uk

11 August 2025
Unprompted review
Rated 5 out of 5 stars

SO grateful to learn of Cancard

I’m SO grateful to learn of Cancard and become a member. Because of my medical diagnosis, I refuse to spend the rest of my life on morphine, and cannabis has HUGE healing properties and it works very well for me. Before Cancard I had to be very careful and use cannabis very secretly and was very anxious if I were out and about with it on my person. I’m now at ease with my Cancard in my back pocket. SO grateful for this organisation. Thank you Cancard! ❤️

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Canacard

Yet to start using said card, but customer service alone was 10/10!
Thank you, for your help.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Great response and understanding that…

Great response and understanding that you don't get from other companies also very helpful to tell you what a cancard is if you dont know what the benefits are of having one.this must be the best interaction I've had with a company so far 👍👌

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Can't fault them

Cancard are so great! Been with them for 4 years and they've always gone above and beyond for me, thank you everyone at cancard 😊

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Cancard is a great organisation

Cancard is a great organisation, it helps explain why people with disabilities and medical conditions use and own CBPM products ( cannabis based prescription medicines) and the staff are very helpful and understanding.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely flawless 🍁

Into my second year of membership, the cancard team are absolutely amazing, given all precious information and outlining the positive effects for us the patients, and the all round uplifting positivity and relief that medical cannabis has to so many of patients who really have benefited from the utilisation of holding a medical cannabis card. Thus saying it gives alot of disbelievers the right and positive knowledge that cannabis is not bad it has been sourced for thousands of years through healing etc and it is still upholding that amazing medical properties still to this present day.

Would like to say a massive thank you to Carly and all the team @Cancard you guys are amazing....

Keep up the awesome work peace and healing 😇❤️🙏

15 July 2025
Unprompted review

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