Cancard Reviews 

1,139
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate how simple the website is to navigate and how quickly their applications are processed and approved. Many people often mention that the incredibly helpful support team provides wonderful peace of mind, excellent guidance, and reassuring advice during daily life. Some reviewers were not happy with the customer service and experienced frustrating communication delays when trying to get help with their issues. A few consumers also felt that the physical card offered very little practical protection and was not sufficient for their needs.

What people talk about most

Service

Customers had positive experiences with service, noting how easy it is to apply and how quick the responses... See more

Staff

Consumers find staff to be positive, helpful, and highly professional. Reviewers frequently highlight that... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that the team is exceptionally helpful,... See more

User experience

Clients share positive opinions on user_experience, highlighting a straightforward and efficient application... See more

Product

People report ambiguous experiences with the product, noting it serves as a helpful backup when used in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had my Cancard since 2022 and I am glad to have something to show if I am ever challenged on the spot while medicating in public. I am well able to recite the law at them but its easier to whip... See more

Rated 5 out of 5 stars

I used to be extremely anxious about carrying my cannabis around. I got busted 3 times in the 60s and 70's which cost me heavy fines and threats of incarceration. Over many years I have suffered lots... See more

Company replied

Rated 5 out of 5 stars

As can be seen by many testimonials the service is required and a help to many people. It seems to be forward thinking with an agenda, which has got to be a good thing. With pain , cannabis does no... See more

Rated 5 out of 5 stars

Just renewed for a third year. Process is easy and although I never needed to use it, it gives me much needed peace of mind. So far its worth every penny and id recommended it to and medical user. The... See more


Company details

  1. Medical Equipment Supplier

Written by the company

Cancard is a validated indication to the police, or any third party, that you are consuming cannabis for medical reasons.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,139)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

I struggled on my phone getting pdf…

I struggled on my phone getting pdf sent
Was few weeks before had a go on computer
Within this time got really agitated.
I ended up giving in the Cancard staff promptly
Returned my money like next day
Next morning I put application through again
After using pc to download my pdf from doctors my mind was foggy earlier days
But went through sweet as a nut
That very same day Cancard staff had approved my card within an hour!!!!
I can’t wait to start up again making my own
And enjoying saving myself lots of money I also know what pesticides etc have been used
I’m so thankful for customer support putting up with my moods was pissed at my iPhone
I can do lots of internet but was struggling to remember I give these guys 10/10 for idea and customer service thanks again Cancard 💕🙏💕

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful team

Really helpful team who have made it easy for me to get the help I need legally without worrying anymore. I have multiple fractures to my spine and pelvis as well as mental health issues and can’t thank the team enough

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Tom was great

Tom was great, he got things pushed through for me quickly once I got my stuff from my doctor.
Can't wait to get the card as then I know I'll be covered as I smoke a lot of weed outside. Have done for 30yrs. But now with cancard I won't have to worry about not getting lifted from the cops. Can show that and tell people to back off now. As it's for medical reasons. Cheers cancard and look forward to receiving my card soon

11 June 2025
Unprompted review
Rated 5 out of 5 stars

This will be my second year and I'm…

This will be my second year and I'm very pleased with the service so far. I haven't had to use it properly, but it has come in handy on my fishing lake to inform the bailiff.
It's nice to know that there are good people who understand and will help me if needed.
Thank you all cancard staff

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I love cancard so much :)

I accidently sent in a renewal request without the proper documentation and freaked out about it. I quickly followed up with multiple emails with the right documentation but was worried that it would be declined anyways. Tom from cancard support replied very quickly and assured me that the application will be processed with the right documentation inclosed. I feel very glad to be apart of cancard and the movement to make majurana legal and normalised.

10 June 2025
Unprompted review
Rated 4 out of 5 stars

4 stars due to cost, but still worth it.

Have given 4 stars due to cost. I understand running costs are unfortunately high and people need to make a living but £29 seems a bit steep but if it protects you from a fine or just wasting hours at police stations then it's probably worth it, I clearly think it is, so... Customer service and issueing the card was very quick and responsive so top marks. Honestly would have given 4.5 stars if I could because of the customer service. It's sad this service is needed, but it's fantastic someone's taking up the challenge.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Support and Great Value

I recently reached out to Cancard support and was genuinely impressed. The team was incredibly helpful, friendly, and went above and beyond to assist me. Their dedication to supporting patients truly shines through.

I fully support the goals of Cancard, and I believe the cost of membership is excellent value for the support, peace of mind, and additional benefits you receive. It's clear they're passionate about what they do, and it makes a real difference. Highly recommended!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I've been with cancard now for 3 years and have had only a small number of times when I've had to show it the either police or security and having the scan code on the back to show my prescription along with the passport style photo has made things a hundred times more easier. I've not needed the legal support that comes with being a cancard holder as yet but it's a great comfort to know they have my back.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Very fast and friendly service

Very fast and friendly service. So straight forward and life saver for help if stopped in my conditions. I was so scared to drive day after before finding about this system. Thank you

3 June 2025
Unprompted review
Rated 5 out of 5 stars

For people like me with severe ADHD, CanCard is a lifeline.

This is not just a card. It represents the right to survive, to medicate, and to exist with dignity. For those of us who have been overlooked or disadvantaged by the healthcare system in the UK, CanCard offers a chance to live more normally. It is a noble project that deserves real respect.

The process was straightforward. Communication was excellent. I would strongly recommend CanCard to anyone who needs safe and legal access to medical cannabis in the UK.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Better safe than sorry

Super fast decision, copy of medical report and I was able to get my card, cannabis is extremely helpful with pain and anxiety and because of prejudice people are prosecuted for using oldest herbs in the world. When governments will wake up.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Awesome support

Awesome. Simple process to follow and if approved then you are emailed with details of the digital card with the physical card to follow in 2-3 weeks.
Great support and very happy to be accepted. This gives me a huge relief and confidence should I ever get challenged.. it's time we broke the taboo on cannabis

15 May 2025
Unprompted review

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