The men who delivered the appliances were quick and efficient. They had to remove the front door but returned it to its place and carefully carried the appliances up the stairs and removed the old.... See more
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The sales staff was respectful and not aggressive. She listened to what appliance needs I had and worked to fill that need. Pricing was reasonable. Free delivery and installation were awesome.... See more
Company replied
Vunnu was pleasant, knowledgeable and was quick to assist me. I am disabled and was quite pleased with the respect and assistance 😊
Company replied
When I asked a question on the website, the CAS staff was very responsive. They answered my question right away, and were able to offer me a discount! Shipping and delivery was very fast and the del... See more
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Company details
About Canadian Appliance Source - Edmonton
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Contact info
3803 Calgary Trail NW, Unit 150, T6J5M8, Edmonton, AB, Canada
- 7807056008
4.5
Excellent
2K reviews
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Reply from Canadian Appliance Source - Edmonton
Hi Ryan,
We're delighted to hear that our communication and delivery met your expectations. We appreciate your kind words!
CAS
Vunny gave us great service Delivery…
Vunny gave us great service Delivery and as awesome No complaints or concerns
16 July 2026
Reply from Canadian Appliance Source - Edmonton
Hi,
Thank you for your kind review! We're delighted to hear Vunny provided great service and that your delivery experience was just as excellent. We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you recommended us to your family and friends!
CAS
Bad and good
I bought a beverage centre refrigerator over the phone was told it would be ready for pick up on a Thursday so I drove across Edmonton to the location to find it was not there. They did take care of things by delivering it to my house free of charge. I just know I will only deal with Sumit from now on. He is a 5 star
21 July 2026
Vunnu was pleasant
Vunnu was pleasant, knowledgeable and was quick to assist me. I am disabled and was quite pleased with the respect and assistance 😊
14 July 2026
Reply from Canadian Appliance Source - Edmonton
Hi,
Thank you for your kind review! We're so pleased to hear Vunnu provided pleasant, knowledgeable, and respectful service while assisting you. We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you shared your experience with your family and friends!
CAS
Reply from Canadian Appliance Source - Edmonton
Hi,
Thank you for your kind feedback! We're delighted to hear that our service was great and that the delivery met your expectations as outlined by our salesperson. We truly appreciate your business.
CAS
The men who delivered the appliances…
The men who delivered the appliances were quick and efficient. They had to remove the front door but returned it to its place and carefully carried the appliances up the stairs and removed the old. It was very good service.
19 July 2026
Reply from Canadian Appliance Source - Edmonton
Hi Judith,
Thank you for your great review! We're glad to hear our delivery team provided quick, efficient, and careful service while handling your appliance installation and removal. We truly appreciate your business and look forward to serving you again at CAS. If your family or friends are looking for appliances, we’d be grateful if you recommended us to them!
CAS
Perfect sales service
Perfect sales service, delivery, & installation, and it looks & works great!
17 July 2026
Reply from Canadian Appliance Source - Edmonton
Hi Gerry,
We are so delighted to hear that our sales service, delivery, and installation all met your expectations and that you are happy with how everything looks and works!
CAS
Reply from Canadian Appliance Source - Edmonton
Hi Dustin,
Thank you for your great review! We're happy to hear your experience was nice and easy. We truly appreciate your business and your continued support, and we look forward to helping you with all your future appliance needs. Please feel free to recommend CAS to your family and friends as well!
CAS
Very poor and questionable
Very poor and questionable after service! Requested an exchange on a range that did not meet my requirements. The one that did cost $20 less. I understand the $150 restocking fee and have no problem with that. It is the “ creative accounting” demanding over $1000 for a stove I have basically already paid for! There is a scam going on here!
Interesting I just received their comment but I have an e mail from them stating and I quote “Your balance due before booking: $1,075.20” . Not sure how I could have misunderstood.
9 July 2026
Reply from Canadian Appliance Source - Edmonton
Dear Anne Cramton,
We're sorry to hear about the confusion. We would like to clarify that there is no outstanding balance of over $1,000 on your exchange. It appears there may have been a misunderstanding when reviewing your invoice.
If you log into Manage My Order, you'll see that the only remaining balance is $136.50, which reflects the applicable processing fee. We strive to be as transparent as possible throughout the exchange process and apologize if the invoice caused any confusion.
If you have any questions, our team would be happy to walk through the order details with you.
Sincerely,
CAS
We bought a washer online
We bought a washer online. Great website, competitive price and excellent communication throughout the process from purchase to delivery. The delivery crew was great - careful and quick with removing the old machine and installing the new one.
16 July 2026
Unprompted review
Reply from Canadian Appliance Source - Edmonton
Hi,
Thank you for your excellent review and for choosing CAS! We're delighted to hear that you enjoyed our online shopping experience, competitive pricing, communication, and professional delivery service. We truly appreciate your business, look forward to serving you again, and thank you for recommending CAS to your family and friends!
CAS
Reply from Canadian Appliance Source - Edmonton
Hi William,
We are so pleased to hear that you experienced good service and quick delivery. Thank you for sharing your positive feedback with us!
CAS
The sales person really listened to…
The sales person really listened to what we wanted and need without hesitation.
9 July 2026
Reply from Canadian Appliance Source - Edmonton
Hello George & Jackie
Thank you so much for your business. We look forward to seeing you at the store again in the future!
Have a wonderful day,
CAS
Reply from Canadian Appliance Source - Edmonton
Hello Arnulfo
Thank you for trusting us with your business. We look forward to seeing you at our location again soon!
With thanks,
CAS
Raul
Raul , was very professional and knowledgeable, it was a pleasure doing business with him . Thank you for your service.
8 July 2026
Reply from Canadian Appliance Source - Edmonton
Hello Greg
We thoroughly enjoyed assisting you and appreciate your business. We look forward to seeing you again soon!
Kindest regards,
CAS
From start to finish
From start to finish, we are very happy with the service we were provided! Raoul was very helpful and listened to what we were looking for! The delivery was quick! We only waited a few days and the delivery itself went smoothly.
7 July 2026
Reply from Canadian Appliance Source - Edmonton
Hello Jannette
We are so grateful for your business and glad everything went quickly and smoothly. We look forward to seeing you at the store again in the future!
Have a great week,
CAS
I was in and out of the store within 30…
I was in and out of the store within 30 minutes with a brand new dryer. Raoul was superb and answer all my questions which made my decision fairly quick
28 June 2026
Reply from Canadian Appliance Source - Edmonton
Hello Dean
We are so glad to hear that Raoul was able to help you find the right choice and make your visit incredibly efficient.
We look forward to seeing you at the store for any future needs!
Best regards,
CAS
Fast friendly service
Fast friendly service, competitive price, great delivery and set up.
5 July 2026
Reply from Canadian Appliance Source - Edmonton
Hello Tom
It is wonderful to hear that our team hit the mark with prompt assistance, competitive pricing, and a seamless setup.
We look forward to welcoming you back the next time you need us!
Warm regards,
CAS
The refrigerator was exactly what I…
The refrigerator was exactly what I need. Delivery was very quick and delivery went smoothly. The delivery gentlemen were efficient and polite. Great communication from start to finish. Would buy again and recommend company to family and friends.
3 July 2026
Reply from Canadian Appliance Source - Edmonton
Hello Rae M
We are glad to hear that your item arrived so rapidly and that our crew provided such polite, efficient communication throughout.
We look forward to assisting you with any future upgrades!
Regards,
CAS
Washer/Dryer Combo Sale
I spoke to Vunny Gandhi. He was very helpful in providing options on a washer/dryer combo that I needed. He was friendly and professional.
2 July 2026
Reply from Canadian Appliance Source - Edmonton
Hello Mike
We appreciate you highlighting Vunny's welcoming approach and his expert guidance in finding the ideal combination setup for your home.
We look forward to working with you again in the future!
All the best,
CAS
Service from sales to delivery was…
Service from sales to delivery was excellent. Everything went as planned.
30 June 2026
Reply from Canadian Appliance Source - Edmonton
Hello Charlene & Mike
We are glad to hear that everything from your consultation to the final delivery went exactly as scheduled.
We look forward to seeing you at the store on your next visit!
Regards,
CAS
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