I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more
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As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.
Contact info
Canada
- www.canadaflowers.ca
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Wonderful Customer Relations
I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; my friend sent a picture of the flowers and they were just beautiful. I was extremely pleased, as was she, after having had a serious surgery. I would definitely use this florist again.
Website easy to use and order
Everything was smooth
Everything was smooth. Flowers were very fresh and a beautiful arrangement.
Easy to order online
Easy to order online. Good timely communication re order and delivery .
Delivery was to my request.
Recipient sent photo to show me. Looked like what I has expected. She was pleased..
Beware substandard substitutions!
I ordered a tall double stemmed cymbidium orchid, a particularly unique and beautiful type. Instead, and without consulting me, this company sent a much inferior phaleanopsis which I could have ordered from DoorDash for a quarter of the price I paid.
When I complained I was told to refer to their substitution policy! That’s it that’s all.
Recipient was pleased with the flower…
Recipient was pleased with the flower arrangement and birthday balloon. Recipient sent me a photo of the arrangement and I agree that it was very lovely ☺️
Thank you for a positive experience❣️
Luise Neufeld Tarczy
The options were endless and the final…
The options were endless and the final choice was delivered right on time and more beautiful than I ever expected. My Mum was thrilled with the arrangement.
The process of ordering was very easy…
The process of ordering was very easy and they were able to get our purchase delivered on time with short notice. The flower arrangement was beautiful and the bear that went along with it made it very special for the person who received it. Will definitely be ordering from Canada Flowers again.
Terrible product, terrible service
Some of the flowers were wilted when they arrived (for my wife on our 43rd anniversary) and the rest wilted within two days. I would expect a bouquet for this price ($108) would last about a week. Canada Flowers were not all helpful when we complained. Initially, they refused to correspond at all with my wife, since she was not the purchaser. To be fair, they replied to me quickly -- to say they would do nothing more than an insulting 15% offer on my next order (as if I would ever make one!) I will never use this company again and I urge others to avoid them. I am not a habitual complainer. I am not in the habit of posting bad customer reviews. This is the first such review I have posted in many years (I am 68). I do not doubt that other customers have had good experiences with this company (though I see that 33% have posted reviews like mine). I recognize that the company orders from local florists and that the local vendor might be at fault in my case. But Canada Flowers has been unhelpful in resolving a problem for which they have ultimate responsibility. I do not like writing bad reviews and it takes a lot to make me take time out of my day to write one. Canada Flowers managed to bring me here. No mean feat.
Very pleased
Very pleased.
they look very full and just about the same as photo.
thank you
The flowers were very disappointing.I…
The flowers were very disappointing.I usually order from Costco and they send great bouquets at a much better price .It was my brother's 80th birthday and I was hoping to send a great bouquet but that did not happen.I will not recommend you to anyone.
Thank you
Thank you. The flowers were very well received. And made the day of my coworker. The only thing. Although, it was a lovely monotone bouquet, the colourful one would have been nicer for the occasion
Beautiful arrangement.
The floral arrangement was outstanding…
The floral arrangement was outstanding with the unexpected beautiful vase inclusion. The delivery driver was exceptional in trying to please the recipient given the obstacles that occurred for delivery on time. Thank you for your service which never disappoints.
Perfection
I was extremely impressed with how smooth and quick the orders were dealt with. Very professional!!
Delivery was when we asked and…great service
Delivery was when we asked and recipient loved them
They were delivered on the day promised…
They were delivered on the day promised this time
Lovely arrangement delivered on time!
Delivered perfectly fresh
Delivered perfectly fresh, smelling gorgeous and excellent presentation! Ordered with ease while I was on the road for work!
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