Camera Repair Direct provided a very competitive quote meaning my camera was worth repairing rather than spending a vast sum to replace. They were extremely fast, turning round the work and despatchin... See more
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They sent a clear quote of the expected costs to fix my lens after I gave a description of what had gone wrong. After sending it in for repair they promptly sent an email to confirm it had arrived and... See more
Excellent service. Saved an expensive SONY RX10iv bridge camera that had an annoying intermittent fault that totally stopped the camera from working. Great Comms. Brill service. Good price too.
Very fast turn around to repair an EF24-70mm lens that I had been told was unrepairable. Excellent communication from start to finish. Thanks for being able to fix the lens.
Company details
Information provided by various external sources
We are are camera repair company with over 30 years of experience in fixing photographic equipment. Please feel free to fill out the form on our website for a free no obligation estimate or give us a call to talk to a technician about your requirements.
Contact info
Building 105 Dunsfold Park, GU6 8TB, cranleigh, United Kingdom
- 01483 200639
- mail@camerarepairdirect.co.uk
- www.camerarepairdirect.co.uk
4.9
Excellent
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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...a reviewed review.
Honest experience. Sent camera off for a simple camera battery flap having had excellent quote of £20. Tested camera before sending off, elastic bands around battery flap.Packed it substantially. Perfect.
Left the pictures ON the camera memory card. Disappointed, puzzled, suspicious when email advising the a "lens error" fault had been found....only options were pay £70, pay £7 get it back, scrap it, no charge. remember, it was the battery flap only I wanted replacing BU now I have no option. Spoke on phone and you know what? They were reasonable, polite, apologetic even, empathetic...I authorised the repair.
What I got back was NOT my camera but a NEW case and serial number though by "new" I mean "not the original" AND it did not work.The AF hunted and stuttered the stopped out of focus. Not unnaturally I was angry...so I phoned them and you know what?They were reasonable, polite, apologetic even, empathetic...again. I decided to resist the offer of returning the camera once again and did a little work on it of my own. I found out very quickly that the lens when extended looked seemed ever so slightly loose in an in and out way. Click! Hmm....checked it again...perfect. Phoned again where they were...well, you can guess...and between the techy who "did" the repair (remember, the battery flap?) we agreed that the camera had probably turned on in transit and could not get its lens out. Nonetheless, it is fine now and I cannot but say that this company handled the whole procedure very professionally and frankly, I trust them more now than I did when I sent of the camera for my (Total cost £82) battery flap (total cost zero as per original quote) repair. You must draw your own conclusions. This is an honest review.
4 August 2015
Unprompted review
Reply from Camera Repair Direct
I'm sorry you are not totally satisfied and appreciate the feedback
great service. very good customer service
12 September 2014
Unprompted review
Reply from Camera Repair Direct
Many thanks
Brilliant
I sent my Sony camera to them on Monday and got it back on Thursday fixed - and for half the price Jessops wanted - what a great find this company is!
25 January 2014
Unprompted review
Reply from Camera Repair Direct
Glad we could help
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