Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... See more
Company replied
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Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... See more
Company replied
Let me first explain that I am a laryngectomy (loss of the Larynx) and thus have some difficulty in speaking and maintaining a conversation. However the Consultant was very patient and helpful throug... See more
Company replied
Thank you; you sent a reminder in good time and when I had not responded quickly you sent a new one while there was still time. I rang to ask about any less expensive options; Duncan managed to reduc... See more
After a lot of trouble with the administration of this company ( my name is still spelled incorrectly on my emails) , I have found one of your staff members extremely helpful in solving an ongoing... See more
Company replied
It's quicker and easier to talk. Our friendly, experienced team is waiting to talk to you and help you find the best insurance at the best price which meets your needs. With over 30 insurance companies to choose from, we can find you the right one.
Barrett house, Savoy Close, SP10 2HZ, Andover, United Kingdom
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I spoke to a very very nice man called Mike Dewey he delt with all my problems in a very professional way he was kind and considerate and sorted my policy for me and advised me with what to do if I got stopped he made sure I had my policy number and correct contact numbers if i ever need to speak to someone again I will ask for mark Dewey thank you

Reply from Call Wiser
Very good an easy experience
I would recommend this company very helpful.

Reply from Call Wiser
I had the great misfortune to be insured under Bewiser , first time owning a car in the UK. I tried to find a cheap insurance, little that i knew what was about to follow. The adviser gave me a quote in order for him to sell, rather than being mindful of my needs as a customer. Instead of using the information I had given him, he made changes to the information required to make the price more appealing to me; as example, 1st, instead of a EU-Driving License Holder, he selected UK-Driving Licence Holder fact which I discovered once i received the paperwork. I immediatly called back to point this out, but the answer that I received was " Oh yes, sorry you can cancel if you like, but you will be losing your deposit or you can change your licence to a UK one or pay an extra excess cost of £700+ " 2nd-ly after i clearly spelled my name to him he still wrote my name wrong which the insurance broker refused to accept quite rudely i might say and charging me to change it. 3rd- ly, the times i had to call them, 2 out of 3, i received horrible and rude costumer service from the person i was speaking to, making me feel "oh well now you are a customer we have no time or willingness to spend time on you" 4th-ly, I received an email saying that my insurance has been renewed, without me being informed or accepting any cost and now i have to phone and try to cancel it . long story short these were a few of my experiences with BeWiser and i would like to say that i cannot think of any reason to even consider trusting them again.

Reply from Call Wiser
Been a previous customer and always found Bewiser very very good. Daniel O'Brien excellent young man, so helpful and polite. Would recommend to all my family and friends. Thank you.

Reply from Call Wiser

Reply from Call Wiser
Very happy with Duncan very helpful and friendly service.👍

Reply from Call Wiser
Excellent service problem solved very proffecional many thanks

Reply from Call Wiser
Ok so iv had my license for 10 years with 4 years insurance on company vehicles. I have had no accidents, no claims and a clean driving license. My cheapest quote before trying call wiser was £900. This company quoted me £3000, £3300 and over £10000!! Who in here stupid mind is going to pay this amount for car insurance! Stay away!!

Reply from Call Wiser
I found Mike to be polite, business like and friendly. That makes what could be a stressful experience an enjoyable one. thank you

Reply from Call Wiser
It was a pleasant experience speaking to one of your sales team whilst getting a quote to renew my car insurance. He explained everything very clearly and his diction was excellent.
My husband had already taken out a policy with BeWiser and suggested I did the same once my car insurance became renewable and I was pleasantly surprised at the quality of cover etc. at an favourable price.
Will definitely recommend this company to people in future.
Thankyou Wiser.

Reply from Call Wiser

Reply from Call Wiser

Reply from Call Wiser
Having tried other companies I didn't think I'd get a better quote than from my current insurer, but BeWiser saved me over £100! Quick quoting, all set up very quickly and knowledgeable staff. Would definitely use them again.

Reply from Call Wiser
The first young man I spoke to was very helpful but failed to make it clear that if you cancelled your policy within the 14 day cooling off period you could kiss most of your deposit goodbye. I called to query this and was told rather abruptly that you can't cancrl policies for free. I wasn't impressed with his attitude.

Reply from Call Wiser
Yesterday I tried to get a quote on line from Be Wise, after having been forwarded to their website on Royal & Sun Alliance's website which was mentioned as one of the best 10 car insurance companies for 2016 by Auto Express. Don't understand how that can be when Be Wiser is apparently doing the job for them.
I couldn't finish the quote on line as the registration number of my car was not recognised (?!). Someone rang today and during a pleasant conversation we went through the whole quote again. After adjusting the voluntary excess and adding home service to the 'free' RAC breakdown cover, I was happy with the quote and paid for it. Got all the paperwork by email.
A few notes however:
- I wasn't told over the phone that I would have to send in proof of my NCB. I think it's essential to mention this and also what the consequences are if that hasn't been done within 'the next 14 days' (apart from a £25 charge when Be Wiser has to call about it).
- Not happy that adjustments and amendments to the police come with a hefty price: £35 plus 20% of the Insurer Premium!!! Last year I moved twice and was already amazed being charged at all for just changing the address but that was nothing compared with this 'penalty'. And judging by other reviews it is actually being applied!
- Would have liked to been told during the phone call that the premium includes £65 as a 'non-refundable charge for placing this policy'.
Am a bit shocked by some of the reviews on Trust Pilot but am willing to give Be Wiser the benefit of the doubt.

Reply from Call Wiser
Polite, patient, and sensible man conducted the deal. I was slightly hesitant, but he was on the ball to get the deal closed by helpful negotiation.

Reply from Call Wiser
Very good slight error on wrong registration number that was entered.
Dealt with promptly when discovered.
Would recommend them.

Reply from Call Wiser
Just called to renew our car insurance. Spoke to Samantha, she was very polite & helpful. Would recommend b-wiser to friends & family

Reply from Call Wiser
I found the person who dealt with me was helpful and understanding peoples circumstances

Reply from Call Wiser
I have had other companies who renew and take payment automatically, but BeWiser give YOU the choice, and will do their best to beat any other quotes you have - remembering all policies are not the same.
Good advisors, good telephone manners and a Birthday bonus!
I recommend BeWiser.

Reply from Call Wiser
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