Fantastic experience from start to finish! As I walked through the doors of buy-a-bike I was welcomed by Lewis on reception who was very helpful in showing me the kids bikes, and helping my son find t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been looking for a new carbon road bike for a few months, until I spotted a 2025 Bianchi from Buy-a-Bike at a great price, and the right size! Staff were particularly helpful on the phone, an... See more
Company replied
Bought a Cube E bike from Buy a bike. Great customer service . No pressure, knowledgeable staff, test ride to make sure you are happy with what you are buying . Smooth handover on collection an... See more
Company replied
Fantastic service, ordered my new bike which wasn't a stock item. Arrived and assembled in store within two days. Set the bike up ready for riding on collection. Staff are very friendly, helpful and... See more
Company replied
Company details
Written by the company
Lancashire Authorised Bike Dealer for Cube, Giant, Merida, Cannondale, Trek, GT, Bianchi and Riese & Muller. Bikes for all ages and disciplines.
Contact info
Preston Road, PR7 5LH, Chorley, United Kingdom
- 01257 794991
- info@buyabike.co.uk
- www.buyabike.co.uk
4.9
Excellent
576 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Service, Great Bikes
Fantastic place to buy a bike!Recently my young son had a fall and the staff were happy to help get his bike back on the road again!Great service!
24 July 2025
Unprompted review
Reply from Buy a Bike
That's great to hear Catharine, thank you.
Highly recommended
Bought two bikes - Buy a Bike were brilliant, gave us good advice and the bikes were a good price. Would certainly shop there again.
7 July 2025
Unprompted review
Reply from Buy a Bike
Cheers Stephen.
Reply from Buy a Bike
Thank you Rupert, we agree.
Fantastic bike shop
Absolutely great place to buy a bike.ian is a absolute great guy an went through everything before I decided to buy an electric mountain bike.id recommend this shop to anyone as they know there bikes inside out an absolutely a great bunch of guys.
5 June 2025
Unprompted review
Reply from Buy a Bike
That's so kind of you to say Philip, thank you for leaving such a great review.
Minor repair
Minor repair
Went in with bike with what turned out to be a minor fix, however, fixed on the spot with normal customer care I’ve received previously.
18 July 2025
Unprompted review
Reply from Buy a Bike
If we can we will Dave, thanks for the great review!
Top class service very professional…
Top class service very professional would recommend.
8 July 2025
Unprompted review
Reply from Buy a Bike
Thank you so much Anthony.
Amazing experience!
I went in looking for a new road bike not really knowing anything - so helpful and informative especially fitting and explaining the new bike. Really recommend and lovely people to help :))
12 July 2025
Unprompted review
Reply from Buy a Bike
Thank you so much for the lovely review Megan, a pleasure to meet you :-)
Fabulous service from this company
Fabulous service from this company. Lovely staff and excellent advice. Would definitely recommend.
5 July 2025
Unprompted review
Reply from Buy a Bike
Thank you very much Caroline :-)
Fantastic experience
Fantastic experience. Ian was supportive and knowledgeable. Made sure bike was perfect for my needs not interested in just selling most expensive bike like online shops. Allowed to test ride to make sure I could make informed decisions. I thought I was 54 or medium but not the case. If I had purchased online I would have got it wrong. Cannot fault anything with these guys. Plus price was more than competitive.
26 June 2025
Unprompted review
Reply from Buy a Bike
Thank you so much for the great review Chris, very kind of you.
A nice friendly greeting on entry.
I walked in the store I was attended to right away.I was not sure what my needs were as far as the right cycle,after their help,I found the right cycle for my needs.
Lewis was so helpful without being pushy.
The next day after ridding my cycle I found the stock seat was not right for me,so choose another seat,and they even knocked a few quid off the retail price.
A nice helpful family.Highly recommend if you need a new cycle.
Jess Cunningham
25 June 2025
Unprompted review
Reply from Buy a Bike
Thank you so much Jess for the great review.
superb these guys
polite, helpful, diligent - these guys were great. Zero complaints from me, which almost never happens.
29 May 2025
Reply from Buy a Bike
Thanks Robert, you're very kind.
This was my first experience of buying a new bike
This was my first experience of buy a brand new bike from a store and it couldn't have gone better. I arrived and was greeted by helpful and friendly staff and from my initial explanation of what I was looking for I knew for certain I had come to the right place. The staff knew exactly what I was looking for and recommended a few different types of bike and they knew a lot of useful information about each bike and helped explain anything I didn't understand.
24 June 2025
Unprompted review
Reply from Buy a Bike
Thanks for the super review Matt.
Fantastic service highly recommend
Fantastic service
Very helpful and professional
Go above and beyond to help you choose the right bike for you with no pressure
I have had 5 bikes off them in total and wouldn't go anywhere else, they can't do enough for you
10/10
Thank you 👍
7 June 2025
Unprompted review
Reply from Buy a Bike
Thank you very much for your custom and the super review Mark.
Absolutely top class service
Absolutely top class service, the lads pulled me out of a pickle with a last minute issue, sorting my wheels out in super quick time. Legends and highly recommended
23 June 2025
Unprompted review
Reply from Buy a Bike
Thank you Mike, no problem.
Good friendly service.
I bought a bike from them 3 years ago, and had it serviced a few months ago. I've also been into the shop a few times and have always found the staff ago and helpful. Most recently they sorted out a little problem on a friend's bike for me. Whilst I was at the shop I chatted to one of the mechanics about an issue. It was very helpful to get his perspective.
The staff are knowledgeable. This is not a place where a salesperson with no bike experience deals with you.
20 June 2025
Unprompted review
Reply from Buy a Bike
Thank you Matthew for the great review.
Great buying experience
Great buying experience, thank you Buy a Bike Team. My new Merida e one sixty 875 was prepared professionally, set up for my weight and delivered safely and promptly.
19 May 2025
Reply from Buy a Bike
Thanks Cliff for the great review.
Excellent service from Buy a Bike
Excellent service from Buy a Bike. I was informed my delivery was Friday however when I told i will be away on this day, they made sure they finished their bike’s check and send it ahead of schedule to receive it on a Wednesday.
18 May 2025
Reply from Buy a Bike
Thank you so much for the great review!
From the moment we walked into Buy a…
From the moment we walked into Buy a Bike we were greeted by friendly and very knowledgeable staff who couldn’t do enough to help.
Having been taken round all the bikes that suited our needs and listening to the expertise of the staff in the shop, we decided on two great bikes for my boys.
I couldn’t rate Buy a Bike highly enough, absolutely top top class service and a great experience all round.
Would 100% recommend
14 June 2025
Unprompted review
Reply from Buy a Bike
Thank you so much for the great review, it's been a pleasure!
Bianchi Infinito CV - I’m a very happy customer!
Last Saturday I picked up my new Bianchi Infinito CV.
Ian, Julie and their team are just brilliant. My experience could not have been better.
I would strongly recommend Buyabike!
14 June 2025
Unprompted review
Reply from Buy a Bike
Thank you for the lovely review Andy, make the most of this lovely weather on your new bike :-)
Highly recommend
Excellent friendly helpful professional polite knowledgeable staff, value for money, good range of products
26 May 2025
Unprompted review
Reply from Buy a Bike
Thank you for the great review Peter.
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