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Butterfield & Robinson Reviews 

195
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The organization and curation of our bespoke hiking trip to the Dolomites was second only to our guides. Each area of the trip was perfectly planed and executed.

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Rated 5 out of 5 stars

Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more

Rated 5 out of 5 stars

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more

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Rated 5 out of 5 stars

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more

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Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

About Butterfield & Robinson

Written by the company

Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for 60 years.

Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.

Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.

Award winning active luxury Small Group and Bespoke trips

Written by the company

Insider access, flexible pacing and talented local guides. 60 years of trusted relationships paired with Experience Designers in each region allows us to take care of every detail from extraordinary stays to unforgettable food so you can fully immerse yourself in the journey. Add in a little mischief and you’ve got a recipe for a lifetime of memories.

Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I have traveled extensively with…

I have traveled extensively with Butterfield and continue to travel with them. I love the immersion experience in the countries that I choose to travel to and the guides are professional and prepared for any and everything. I love how they make you feel like friends. Their knowledge is crazy perfect and they share it easily. I am headed to Iran and Lebanon in 2019. I am older and feel very comfortable with my travels.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review Cynthia and for continuing to trust us with your travel plans in the future!

Rated 5 out of 5 stars

Simply the best - better than all the rest

I just finished my 28th trip with B & R.
What a great outfitter. We they have a secret way to select their guides as they are all excellent. This company changed my life as they have taken me places that I would not have gone on my own. If B & R think it is safe that is good enough for me.
There are not enough stars to give them.

16 October 2018
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Reply from Butterfield & Robinson

28 trips! We are all so happy to have helped you experience so much of the world!

Rated 5 out of 5 stars

Our Normandy bike trip was amazing

Our Normandy bike trip was amazing. Every detail was taken care of by B&R. Nothing was let to chance. Great food, great wine, beautiful scenery and fantastic support. Our guides, Sigrid and Gerardo were wonderful. Truly the most amazing experience of our life.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review Eddie. We're happy you had such an amazing experience!

Rated 5 out of 5 stars

Our trip was absolutely fantastic…

Our trip was absolutely fantastic thanks to our guides Alessio and Roberto.

The lunches that they planned were amazing and they worked very hard to make each meal very special.

On the road they helped out and checked up on us frequently.

We could not of had a better 11th B&R trip. Hotels and routes were fine.

16 October 2018
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Reply from Butterfield & Robinson

Alessio and Roberto are real pro's that's for sure! So happy you had such a great 11th trip with us Donna. Thanks for the review.

Rated 5 out of 5 stars

With Butterfield and Robinson every…

With Butterfield and Robinson every angle is thought out ahead of time, from our arrival at the destination airport to our departure time at the end. The active experiences are exhilarating and totally appropriate to our varied age group within the family. The guides were just the best! They were fun, knowledgeable, great with adults and kids alike, and no request was too much for them. They just seemed to love their jobs, and had endless infectious energy! Hotels are always delightful and the meals, of course, irresistible! I would recommend B&R to anyone!

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

So good to hear you had such a great experience Peggy. Thank you for the review and recommendation!

Rated 5 out of 5 stars

Enjoying Holland by bicycle at tulip time.

Biking at tulip time with B&R was a wonderful way to explore Holland. Highly recommended. A great way to celebrate a special birthday.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you Donald! We agree, it really is a special time to experience the region.

Rated 5 out of 5 stars

Always satisfied with B&R

We have traveled with B&R 10 times over the past dozen years. We have never been disappointed. The travel experience is always unique and first class. The guides have always made every trip special and memorable.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review Grant and for the past 12+ years of travel with B&R!

Rated 5 out of 5 stars

The perfect trip to celebrate some…

The perfect trip to celebrate some milestone life events and family time. Not only was the French countryside gorgeous and the cycling perfect our two guides - Chris and Tatianna- went above and beyond to make sure we were comfortable, safe and in short pampered. Every detail from the food to the entertainment was carefully thought out and of the highest calibre. We loved it and are already looking to book our next bike trip with Butterfield and Robinson. Both my husband and I count it among the best vacations we have ever had.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you Annette! Can't wait to see you on the road again soon!

Rated 5 out of 5 stars

An Unparalleled Cultural Experience in Rural Japan - despite typhoon Trami

The holiday was 7 days of cycling in the Noto Peninsula. But it was so much more than excellent guides, service, food, equipment and cycle routes...more a cultural immersion in rural Japan with multiple encounters with Craftswomen/men Sacred sites. The Ryokans were more beautiful and luxurious as the trip progressed. The lunches were varied and interesting, complete with characters who had become masters in their fields. Small tours and demonstrations were unexpected and marvellous (i don't want to give too much away!) You didn't have to think about a thing - just trust the guides and B&R to deliver the magic....

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

We're all so happy to hear you such an amazing cultural experience in Japan Terry. Thanks for the detailed review!

Rated 5 out of 5 stars

I have travelled with B&R and have…

I have travelled with B&R and have experience more than 20 trips. They have all been excellent in every way.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you Judy! We are very fortunate to have such loyal and active travellers like yourself.

Rated 5 out of 5 stars

Seeing the Italian Lakes on Foot

My wife and I recently took B&R's Italian Lakes walking tour. This was our second walking trip with B&R after previously taking 3 bicycling trips. In all cases, the trips have been great with a mix of physical activity, cultural/historical experiences, and exposure to local foods and wines. The Italian Lakes tour included stays in premier hotels in Bellagio, Lugano, and Stresa. All were first rate to say the least. The walking was a mix of villages and natural areas and provided an excellent introduction to the area. The guides were super: both Alice and Ricardo attended to everyone's needs (and wants) and maintained an incredibly positive outlook throughout. The walks were well paced with frequent breaks -- they did require some physical exertion, but were not particularly taxing -- just enough to work up a hunger for the excellent dinners. And this glowing review comes from a trip that included a couple of days of rain -- imagine how outstanding it would be with cooperative weather too!

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks for the glowing review of our Italian Lakes trip Mark. Hopefully the weather cooperates on your next adventure!

Rated 4 out of 5 stars

The trip was fantastic as were the…

The trip was fantastic as were the guides. Everything was well organized. Our only complaint was with the last hotel. The staff were not friendly and our room was tiny. I asked in advance if we could pay more for a suite and we were told by B & R there weren't any suites at this hotel. We found out once we arrived that there were in fact suites. All in all a great trip.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks for the review and feedback regarding the last hotel of your trip Doug. We have passed this feedback along to our trip planners and apologize for any miscommunication regarding suite availability. Happy to hear you had a great trip!

Rated 5 out of 5 stars

Life changer

My husband & I had such a wonderful time on our Provence trip that we decided to make some life changes so we could do more of these trips. Our guides, Christina & Julie, were awesome as well as the bike riding, accommodations, food, and of course wine. We didn't know any of our fellow travelers prior to the trip but over the week we had so much fun with all of them. There are challenging climbs in Provence but the surrounding beauty from the hilltop villages makes each climb worth it, plus you can eat all the delicious food guilt free!
One trip and we are hooked on this type of travel and with B&R. We depart in 3 weeks for our second B&R trip, biking in Chile...can't wait!
Highly, highly recommend B&R

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Welcome to the Cru Sherri! We are all so thrilled you have chosen to travel with us again and hope you have an equally amazing experience in Chile. Bon Voyage!

Rated 5 out of 5 stars

Wunderbar!

As I was traveling alone to a place I had never been, I relied heavily on Butterfield & Robinson. They made reservations for me beyond the trip for which I had signed up which I initially thought more expensive than I required. But they were SO right to do so. I really enjoyed every aspect of my trip and was able to actually relax. I truly had no worries! Special praise for my guides. Trip of a lifetime, indeed!

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

We love hearing that our travellers have had a trip of a lifetime! Thanks for the review Susie!

Rated 5 out of 5 stars

An exceptional trip to the Italian Alps

I had high expectations going into our first trip with Butterfield and Robinson. It was a hiking tour in the mountains outside of Milan. The trip exceeded my expectations and was exceptional in aspects. The tour guides were first rate, the sites we visited were outstanding and gave us a range of experiences. We also thoroughly enjoyed our fellow travelers. We will enthusiastically select BR going forward as we explore various parts of the world. We have used numerous companies in the past and BR was clearly the best experience that we have had.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

The Dolomites really are something special aren't they. We're looking forward to planning your next adventure Craig

Rated 5 out of 5 stars

Trip exceeded our expectations

Trip exceeded our expectations. Highly recommend. Hotels, guides, food all top notch.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

We hope we can continue exceeding your expectations in the future Bruce. Thanks!

Rated 5 out of 5 stars

Excellent assistance selecting the best…

Excellent assistance selecting the best trips and the best guides. I have traveled with other providers and B&R is always the best.

16 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for choosing B&R!

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