Butterfield & Robinson Reviews 

195
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The organization and curation of our bespoke hiking trip to the Dolomites was second only to our guides. Each area of the trip was perfectly planed and executed.

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Rated 5 out of 5 stars

Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more

Rated 5 out of 5 stars

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more

Company replied

Rated 5 out of 5 stars

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more

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Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

About Butterfield & Robinson

Written by the company

Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for 60 years.

Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.

Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.

Award winning active luxury Small Group and Bespoke trips

Written by the company

Insider access, flexible pacing and talented local guides. 60 years of trusted relationships paired with Experience Designers in each region allows us to take care of every detail from extraordinary stays to unforgettable food so you can fully immerse yourself in the journey. Add in a little mischief and you’ve got a recipe for a lifetime of memories.

Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Skeptic Turned Believer

When my sisters announced to me that we were going to take 21 family members on an 8 day trip to Scotland, I was very skeptical. I could not imagine how we could pull together this many people and not end up with anything but a mess.

Dane Tredway from B&R worked with our family to organize great activities in some amazing venues. He kept us on schedule. He rounded up the stragglers. He thought of all the details. We had a fantastic time. Without Dane and B&R, I am convinced our family trip would have been a disaster.

The price tag was not cheap however, the memories will last a lifetime for us and our kids. Thanks Dane and B&R.

13 November 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review Joseph. Dane is a real pro. We're so happy you're a believer now ;)

Rated 5 out of 5 stars

The excellence of a Tuscany biking vacation.

Tuscany was our first biking vacation. We took to heart the prescribed training suggestions before our trip and were glad we did. Also the option of using an ebike gave us more time to enjoy the views of Tuscany. Our guides Stefano and Edoardo were simply the best. These gentlemen were with us before we began our day until we tucked in for the night. They anticipated our every need and request. Laughter and stories abounded to and great memories to an already fantastic vacation. Some may ask why exercise so much on a holiday. There is no vacation I have taken that can compare to the intimacy of the land you are visiting than being on bike. To see, smell, hear, taste and touch the area around you is what makes this type of vacation excellent.

3 November 2018
Unprompted review
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Reply from Butterfield & Robinson

We couldn't have said it better ourselves Denise. Thank you for eloquently describing why you feel active travel is the perfect way to experience a region. Hope to see you on the road with us again soon!

Rated 5 out of 5 stars

Repeat B&R excellence

As in the past Buttterfield and Robinson succeeded in giving my family a wonderful trip. This time we had a private trip to southern Utah. The staff, experience, and dinner/accommodations were superb. This was our 4th trip, the others in Europe but we wanted to explore the USA and this was a great way to do that.They give unique experiences with guides that are unbelievably diverse in education and experience.

28 October 2018
Unprompted review
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Reply from Butterfield & Robinson

We're so happy you and your family had such a superb experience Cathy! Thank you for the review.

Rated 5 out of 5 stars

Butterfield and Robinson is a singular…

Butterfield and Robinson is a singular organization. I have experience with a decent amount companies in the travel and hospitality sphere and B&R stands out. Their attention to detail is impeccable. They have earned my highest recommendation.

23 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the recommendation Matt!

Rated 5 out of 5 stars

Traveling with B&R is a unique experience

I have traveled with B&R numerous times and have thought each and every trip was unique, special and all in all a superb experience. What separates a B&R trip from those of their "competitors" is that B&R always has something special on the trip that is memorable. For example on our last trip, B&R arranged to have locals put on a dance in front of a cathedral in the center of town. And we, the guests, participated!

22 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks for continuing to travel with us Marcia. Those special moments are what we strive for on every trip! Happy to hear you appreciate the B&R difference.

Rated 5 out of 5 stars

Fantastic Sicily walking trip!

Our trip to Sicily was perfect in every way. Our guides, Thilo and Lorenzo, were exceptional and so much fun, and they took care of every detail seamlessly. The hikes were varied and very well chosen-- the Etna hike with a local volcanologist was a highlight! From the wonderful food and wine to the excellent hotels, we feel like we experienced beautiful Sicily in the best possible way.

22 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks for the review Shawn! We're happy to hear you had the best possible Sicilian experience.

Rated 5 out of 5 stars

What B&R Does That's Special

We've done two trips with B&R, 1 biking, 1 hiking. Both were excellent. What made them special was the relationships the guides have cultivated in their areas over the years, so that you end up having lunch at someone's house in the countryside, or visiting a family-owned olive oil producer in the middle of a hike, or getting into a church that's been closed since an earthquake 2 years ago but the guide knows the caretaker and you have a very private and special tour of the artwork inside that church. That's what really makes B&R special, in our experience.

21 October 2018
Unprompted review
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Reply from Butterfield & Robinson

We couldn't agree more Jeff. Those special unique moments are really what make the experience memorable. Thanks for the review!

Rated 5 out of 5 stars

Simply the best

Simply the best. We have traveled a couple times with the other companies and B&R is simply the best. They get into the culture of the places you are traveling best of all.

21 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for choosing us and for the review Chick!

Rated 5 out of 5 stars

I just love this company and have for a long long time.

I have used this company for more than 20 years and it continues to evolve and get better each year. The accommodations are first class and the guides could not be more helpful and informed on the area in which we travel. There are always alternatives if the route is too hard or too long. As I've aged, there are hikes I can't do. But, they always find a way to make it work.
The historians they hire provide an interesting perspective and offer insights I would never have known.
Can't say enough good things about them.

18 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for travelling with us for so long Arlene. Having such loyal and trusting travellers like you allows us to continue getting better each year!

Rated 5 out of 5 stars

This was our first B&R bike tour

This was our first B&R bike tour; it exceeded expectations!! Everything was wonderful - our guides, the bikes, the food/wine, hotels, weather, etc. We are already planning our next trip to Puglia with B&R. The guides were exceptional: Alex and Eduardo. I can't think of one thing to complain about. Highly recommend without reservations! Thank you B&R for a trip of a lifetime! See you again soon!

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

We are thrilled you both had a trip of a lifetime on your first B&R trip. We can't wait to see you both again soon in Puglia!

Rated 5 out of 5 stars

A wonderful trip with Butterfield &…

A wonderful trip with Butterfield & Robinson where we were able to slow down to see the world of Peru. A fantastic trip hiking in the Sacred Valley and up to Machu Picchu with a two day visit to the beautiful and historic city Cusco. B&R organized an interesting and varied itinerary which was led by three guides who were knowledgeable (and lots of fun!)

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks Donald. Great to hear you were able to slow down in Peru!

Rated 5 out of 5 stars

Exceeded expectations

Exceeded expectations. Best guides ever! Truly a great memory. The pace of biking, the luxury of accommodations, the excellent and varied dining experiences - the total trip package was spot on.
Attentive guides, perfect itinerary.
We are booking another trip right away.

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

So excited to host you on another trip again soon! Thanks for the review Fred.

Rated 5 out of 5 stars

I HAVE BEEN ON BUTTERFIELD TRIPS SINCE…

I HAVE BEEN ON BUTTERFIELD TRIPS SINCE 1992---SOME TIMES 2 A YEAR---ALL THE TRIPS HAVE BEEN AMAZING---GUIDES AMAZING---PEOPLE SETTING UP THE TRIPS AMAZING
ALL OF THESE TRIPS HAVE GIVEN BE A WONDERFUL LIFE!!!!!

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks for travelling with us for so long and so consistently Trish. It's fantastic to hear your travels with B&R have been so rewarding!

Rated 5 out of 5 stars

B & R - The Best Experience!

Butterfield & Robinson treat their guests as treasured family. They made sure our experience would have adventure, connections, and thoughtful and caring guides who looked after our every need. I highly recommend going on one of their trips. I plan to do so again.

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks Susan! Our travellers do feel like family to us. We are so happy you had such an amazing experience.

Rated 5 out of 5 stars

Fabulous guides!

Fabulous guides, hotels, food and enrichment activities!

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks Anne!

Rated 5 out of 5 stars

Outstanding once again!

Butterfield and Robison provides amazing opportunities to see the world with their incredible bespoke vacations! The sights, boutique hotels, and their Fabulous guides made our latest journey Outstanding. Once again B&R is at the top of our list as far as tour companies.

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you Sandi! We're happy to hear you have enjoyed travelling Bespoke with us!

Rated 5 out of 5 stars

Best outfit in the cycling excursion business!

Best outfit in the cycling excursion marketplace! Their trips are flawlessly planned, with friendly and helpful guides over terrain that has been thoughtfully chosen for its beauty and character. Just go!!

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks for the high praise Doug!

Rated 5 out of 5 stars

Beyond our expectations

Most people in their mid 60's don't bike through Tuscany, but we did and can't wait to take another amazing trip. We love cycling but are hardly fitness gurus. The expert guides who were fun and encouraging made the trip the best and the accommodations were over the top. It's not a matter IF we wil take another trip but which one will we do first! We were a little nervous about the rides but soon learned we can travel at our pace and enjoy the sights, the culture and the experience. We would have seen so little by car compared to this. The best vacation ever...

17 October 2018
Unprompted review
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Reply from Butterfield & Robinson

Way to tackle those Tuscan hills Christie! Can't wait to see you on the road again soon!

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