Butler & Stag Reviews 

235
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Milo and Bradley at B&S were patient, helpful and communicated well from start to finish when selling my elderly mum’s house in Chingford. They oversaw viewings and guided her through the whole proc... See more

Company replied

Rated 1 out of 5 stars

Rented a falt with them in central London. Horrible experience - agent was slow to respond to all queries and at the end of the tenancy tried to scam us to pay for cleaning even though we had alr... See more

Company replied

Rated 5 out of 5 stars

We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer servi... See more

Rated 5 out of 5 stars

EXCELLENT. Day one, Daniel listening to my demands, Daniel very persuasive with his explanations & helping reach the right decisions for my approval Re: pricing & strategy Day three. On the... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

Butler & Stag is an independently owned and run estate agency specialising in residential Sales, Lettings, Property Management and Land & New Homes. Our five star customer service has seen us win multiple awards for excellence from British Property Awards and Estate Agency Masters. Our three branches have all been voted within the top 0.5% of the UK Best Estate Agency Guide.


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4.4

Excellent

TrustScore 4.5 out of 5

235 reviews

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4.4

All reviews

(235)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with Buter & Stag.

I had a very good experience working with Butler & Stag. They dealt with my house sale in an extremely professional manner and the team that I worked with (Amanda, Tony, Charlie) were exceptional and communicated everything to me throughout the whole process and made the entire process feel very simple and easy and not stressful at all. I would definitely recommend Butler & Stag and I will be using them again in future. Thanks all for your help. Kaye.

14 December 2021
Unprompted review
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Reply from Butler & Stag

Dear Kaye,

Thank you for sharing your experience with Butler & Stag and for you kind words.

Wishing you all the best for the future.

Kind regards
BUTLER & STAG

Rated 5 out of 5 stars

I have just completed on a Property…

I have just completed on a Property purchased from the team at Butler and Stag, from the very offset meeting Chris the office manager at the Property for the viewing. I have found the team to be extremely professional with regular calls from Amanda during the process keeping things on track. Calls and emails are always answered in a timely manner.
As a result of the service I received from the Sales Team headed up by Tony again very prompt at dealing with queries, I decided to ask Wayne from the rental team to source a tenant which again they have done. Again very professional keeping me in the loop at all times which resulted in sourcing an excellent tenant who moved in a day after completion.
Highly recommend this team great work guys keep up the good work.

8 December 2021
Unprompted review
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Reply from Butler & Stag

Dear Hanif,

Thank you for your kind words. Our team are pleased to have been able to assist you.

Kind regards
BUTLER & STAG

Rated 5 out of 5 stars

Efficient and so helpful!

Bradley was so supportive the whole way through. Genuinely felt like he personally invested his time to help me with anything and everything from start to finish.
Also a big thank you to Amanda who was very efficient and kept in contact and updated me through the whole process. Overall, a great service especially if you are a first time buyer who has no idea how the process works!

7 December 2021
Unprompted review
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Reply from Butler & Stag

Dear Gina,
Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Butler and Stag have been very helpful…

Butler and Stag have been very helpful and responsive during the property buying process. They are good at communicating with buyer and seller and there was always someone available to talk with regarding the property. They are very quick to respond to any queries which is appreciated during what can be a stressful time.

5 December 2021
Unprompted review
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Reply from Butler & Stag

Dear Mrs Choy,

Many thanks for reviewing our service. Congratulations on the purchase of your new property, so pleased our team could be of assistance.

Wishing you the best of luck in your future endeavours.

Best Regards,
BUTLER & STAG


Rated 5 out of 5 stars

Faultless teamwork

Faultless service from the team at Butler and Stag, Theydon Bois, from start to finish no matter who I was dealing with. The whole team work incredibly hard, were friendly, highly professional and efficient throughout, communicated clearly and treated me with the utmost respect and understanding at all times. Particular thanks to Tony and Charlie, especially for their sensitivity when I lost my mother during the process. I could not have asked for more and would recommend this team without hesitation.

4 December 2021
Unprompted review
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Reply from Butler & Stag

Dear Jane,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Natalie in property management has been…

Natalie in property management has been amazing. Actually feels she is trying to help you. Which is not that common

27 November 2021
Unprompted review
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Reply from Butler & Stag

Dear Tony,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Excellent service provided by Beth…

Excellent service provided by Beth Lipizzi and Rob Burgess who assisted me with my recent purchase.

25 November 2021
Unprompted review
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Reply from Butler & Stag

Dear Alex,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Amanda has been fantastic to deal with…

Amanda has been fantastic to deal with . She has been the perfect combination of professionalism , efficiency and personal service making the whole process stress free.

24 November 2021
Unprompted review
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Reply from Butler & Stag

Dear Linda,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Great team!

Milo and Bradley at B&S were patient, helpful and communicated well from start to finish when selling my elderly mum’s house in Chingford. They oversaw viewings and guided her through the whole process.
Once they had an offer, Amanda took over and progressed the sale. She was friendly, knowledgable and kept us in the loop with regular calls and updates. When mum felt worried, she put her mind at rest. Would definitely recommend!

6 November 2021
Unprompted review
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Reply from Butler & Stag

Dear Maxine,

Thank you for your kind words and for taking the time to review your experience with Butler & Stag.

We are pleased to have been able to assist you with the sale of your mothers property.

Wishing you the best of luck in your future endeavours.

Kind regards
BUTLER & STAG

Rated 5 out of 5 stars

Excellent Team

Excellent Team

Butler and Stag Theydon are a joy to work with. Chris and Charlie took lead on the sale of my home and from start to finish gave me confidence, delivered on their promises and communicated with me. This is a team that know what they are doing, know the market and understand how to manage both buyer and seller. I completely recommend this agent and I am super impressed in their ability to deliver.

2 November 2021
Unprompted review
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Reply from Butler & Stag

Dear Hannah and Nicole,

Thank you for your kind review, you were a pleasure to work with and we are delighted to be able to help you move.

Good luck in your new home, please do let us know should you require further assistance in the future.

Best Regards
BUTLER & STAG

Rated 5 out of 5 stars

An absolute pleasure!

I recently worked with Butler and Stag when buying a new flat. I can’t recommend them enough! Great communication and helped me navigate a number of challenges during the process. Athos and Aidan were both extremely friendly and a pleasure to deal with. A special mention to Amanda Schiavi who oversees the sales progression for B&S. She was unbelievable in making sure we completed on the property and aside from being amazing at what she does, is incredibly friendly and goes that extra mile.

23 October 2021
Unprompted review
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Reply from Butler & Stag

Dear Sam,

Many thanks for reviewing our service. Congratulations on the purchase of your new property, so pleased we could be of assistance.

Wishing you the best of luck in your new home.

Best Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Sale in October

Rob at the Bow office sold our flat in Oct 21. He was enthusiastic and positive throughout. Amanda managed our sale post-offer and kept me up-to-date throughout the process. Her energetic and tenacious approach were instrumental in sealing the deal.

8 October 2021
Unprompted review
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Reply from Butler & Stag

Dear Jacqui,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience working with Butler and Stag. The team led by Athos are friendly, focused and always on hand to support throughout the process. Thank you to Amanda also on the final leg. We are extremely pleased on our sale! I would definitely recommend this team at B&S.

1 October 2021
Unprompted review
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Reply from Butler & Stag

Dear Mrs Parish,

Thank you for your kind review, you were a pleasure to work with and we are delighted to be able to help you move.

Good luck in your new home, please do let us know should you require further assistance in the future.

Best Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Bow branch - great team effort!

Thank you so much to the Bow branch of Butler & Stag for completing our house sale! A fantastic team effort from everyone involved, from Athos appraising the property, Rob and Aiden conducting viewings, Beth undertaking the admin and Amanda for progressing the sale after the offer was accepted. 10 out of 10 for service and professionalism - cannot recommend enough! Tim

29 September 2021
Unprompted review
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Reply from Butler & Stag

Dear Tim,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Butler and Stag were the estate agents…

Butler and Stag were the estate agents for the seller of the flat I purchased. They were excellent throughout: professional, fantastic communication and diligent. A particular mention goes to Amanda who was incredibly helpful when it came to sorting out issues that were holding things up due to the freeholder. She went the extra mile and is the reason the sale went through without too much delay.

28 September 2021
Unprompted review
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Reply from Butler & Stag

Dear Paul,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Excellent service from B&S

A really big thank you to Tony and Amanda at Butler and Stag. The speed in which Tony managed to find a good buyer at the right price for us was really impressive. He kept in regular contact and dealt with negotiations in a really professional manner.

Amanda is, without a doubt, one of the best sales progressors I've encountered. She called and emailed frequently with updates, helped navigate the challenges of having so many different parties involved in the transaction and is just a lovely, realistic and honest person to deal with.

All in all a great experience and would recommend B&S to anyone looking to sell their property.

23 September 2021
Unprompted review
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Reply from Butler & Stag

Many thanks for reviewing our service. Congratulations on the sale, so pleased we could be of assistance. .

Best Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Highly recommend the team!

Thank you to Chris for the initial consultation regarding the sale of my home which was professional, knowledgeable and friendly. From that moment onwards from marketing to the actual exchange the team have been polite and nothing was too much trouble to ask and always carried out promptly and efficiently. The added bonus is that we as vendors were given an agents mobile number and could call or text for help or any questions.... it certainly made the whole experience of selling my home smooth and hassle free. Thank you team.

21 September 2021
Unprompted review
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Reply from Butler & Stag

Dear Nicole,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Genuinely lovely people!

I have just exchanged on the sale of my flat thanks to Butler & Stag and my lasting impression is just how lovely everyone there was to work with. Athos, Rob, Amanda - they were all consistently responsive, friendly and efficient. Not my experience at all with other estate agents! Would highly recommend if you want to make the incredibly stressful experience of buying/selling property more pleasant and human.

21 September 2021
Unprompted review
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Reply from Butler & Stag

Dear Kate,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Nice Work!

Butler & Stag Theydon Bois with Tony, Amanda, and team were great in guiding us through the smooth sale of our property. I was impressed by Tony's approach that brought buyers in, and the right offer promptly on the table. Amanda's expediting service was very communicative and supportive. Nice work!

20 September 2021
Unprompted review
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Reply from Butler & Stag

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

Rated 5 out of 5 stars

Thank you Amanda and Milo

There are no words to describe how amazing Amanda is at her job. She is passionate and determined and was incredibly understanding and compassionate in finalising our sale under difficult circumstances. Thanks also to Milo for his marketing advice.

17 September 2021
Unprompted review
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Reply from Butler & Stag

Dear Anne,

Thank you for your kind review. So pleased that the team were on hand to assist.

Kind Regards,
BUTLER & STAG

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