Not being very tech savvy, I found the bullion by post website one of the most user friendly I've used. Easy to navigate and all clearly explained. The products are clearly described with clear image... See more
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Review summary
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It is a truly trustworthy company, for people who look into physical metals it is a no brainer! trust is hard earned by bullion by post, it is proper, honest company operating on the market for almos... See more
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I very rarely leave reviews; however, I have now had a relationship with bullionbypost for some 5 years and it's no exaggeration to claim that it's been one of my best. When I first started collecting... See more
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A pleasant, personal and straight forward way of buying investment gold. The online site fully explains all aspects of what’s involved with full transparency and is very confidence inspiring. Have alr... See more
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Company details
About BullionByPost
Written by the company
We launched BullionByPost to give UK investors a straightforward, secure way to buy bullion with no hidden fees and free fully insured delivery. No complications. Just the metal.
Our range covers gold and silver bars and coins, plus platinum and palladium. And if you’re not fluent in bullion jargon, don’t worry, we’ve got tools and guides to help you understand the market in plain English.
Why BullionByPost?
Written by the company
- The UKs Number One Online Bullion Dealer
- We’ve been leading the way for a while now, and not by accident. BullionByPost helped pioneer online bullion buying in the UK back in 2008, and we’ve been trusted by customers ever since.
- Over 1.5m Orders Delivered
- Trust and security matter when you’re buying precious metals. That’s why we’re proud to have securely delivered over 1.3 million orders across the UK and Europe. Experience counts, especially when it’s your order.
- Free, insured delivery. No hidden fees.
- Buying bullion is a considered purchase, not an impulse buy. So we keep things straightforward: free, fully insured delivery, with no last-minute extras added at checkout. Real assets, simply delivered.
Free Fully Insured Delivery
Fast and secure delivery
With Bullion By Post all gold and silver bullion orders are delivered free of charges and fully insured. All orders over £40 will be delivered next day.
Contact info
Floor 16, B5 4UA, Birmingham, United Kingdom
- 0121 634 8060
- support@bullionbypost.co.uk
- www.bullionbypost.co.uk
2026 Britannia Range at Bullion By Post
4.8
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Fast, reliable supplier.
Easy order process, fast delivery the next day. Nothing could have been improved on the experience. Would recommend to all.
25 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the ordering process so easy and that your order arrived the very next day.
It’s particularly pleasing to know that you felt there was nothing that could have improved your experience. That’s exactly the kind of service we aim to provide.
Thank you for your kind recommendation and for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback, Nick 😊 We’re delighted to hear that you received excellent service and that you would highly recommend us.
We really appreciate you taking the time to share your experience and your confidence in our team.
All the best,
Customer Service Team
Gold experience.
I’ve bought gold sovereigns from this company on a few occasions and it’s always been a perfect smooth experience. Great coins too. Would recommend!
25 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 It’s wonderful to hear that you’ve bought gold Sovereigns from us on several occasions and that each experience has been smooth and straightforward.
We’re also delighted that you’ve been pleased with the quality of the coins. It means a great deal to know that you continue to choose us for your gold purchases and would recommend us to others.
Thank you for your continued custom and support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found our service excellent from the moment you placed your order through to delivery.
We aim to make the entire experience smooth, straightforward and reliable, so it’s great to know everything went so well for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
First class service cannot fault you…
First class service cannot fault you many thanks
24 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found our service first class and that you couldn’t fault your experience.
It’s wonderful to know that everything went so smoothly for you. Thank you for taking the time to share your kind words and for your support.
All the best,
Customer Service Team
The items was delivered on time and as…
The items was delivered on time and as described.
24 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that your items arrived on time and exactly as described.
Providing accurate product information and a reliable delivery service is really important to us, so it’s great to know everything met your expectations.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
As a first time purchaser I was anxious…
As a first time purchaser I was anxious about the security and delivery of buying by post, but it proved to be secure and efficient and delivered by the next working day .
Many thanks.
24 August 2026
Reply from BullionByPost
Thank you for your lovely feedback 😊 We completely understand that making your first purchase of precious metals by post can feel a little daunting, particularly when it comes to security and delivery.
We’re delighted to hear that the process proved to be secure and efficient, and that your order arrived by the next working day. Giving first-time customers confidence in ordering from us is really important, so it’s great to know everything went smoothly.
Thank you for giving us a try and for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 👍 We’re delighted to hear that you found buying gold with us easy and were happy with the security of the delivery.
We know how important it is for customers to feel confident when purchasing precious metals, so it’s great to hear that everything arrived safely and smoothly.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Clear instructions
Clear instructions, deal and payment expedited quickly. Actual monetary outcome similar to estimate.
20 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that you found the instructions clear and that the transaction and payment were handled quickly.
It’s also great to know that the final amount you received was in line with the estimate provided. We aim to keep the selling process transparent and straightforward from the initial valuation through to payment.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Great service from this company quick…
Great service from this company quick delivery to 👍
22 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you received great service from our team and were pleased with the speed of your delivery.
We aim to make every order as straightforward and efficient as possible, so it’s great to know everything went smoothly for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
I have made several purchases over the…
I have made several purchases over the years and have found the professional service well executed on each occasion.
22 August 2026
Reply from BullionByPost
Thank you for your continued support 😊 We’re delighted to hear that you’ve made several purchases with us over the years and that you’ve consistently found our service professional and well executed.
It’s particularly pleasing to know that we’ve been able to provide the same reliable experience across your purchases. We really value the trust you place in us and appreciate you choosing us time and again.
Thank you for taking the time to share your experience.
All the best,
Customer Service Team
Fair price and quick efficient service
Fair price and quick efficient service. Highly recomended.
22 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you were happy with the price and found the service quick and efficient.
We really appreciate your recommendation and the confidence you’ve placed in our team.
Thank you for taking the time to share your experience and for your support.
All the best,
Customer Service Team
straight forward and quick postage
21 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that you found the process straightforward and were happy with the speed of the postage.
We aim to keep ordering simple and make sure your items are dispatched promptly and securely.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Placed an order for a certain product…
Placed an order for a certain product pictured on web site to be sent a different coin and be told , sorry we are allowed to send you anything….
First time using this site , my mistake!
Get fooled once , never a second time …
Re your reply
If you show an image of 10oz year of the dragon coin , you should supply that !
I received a year of the pig 🐷
How is you service any good to collectors if you can send out any coin you come across ?
28 August 2026
Unprompted review
Reply from BullionByPost
Hi,
Thank you for taking the time to leave your feedback. I’m sorry to hear that you were disappointed with the item you received, particularly as this was your first order with us.
As you haven’t included any order details, I’m unable to check exactly what happened in your particular case, so I don’t want to make assumptions about the order. However, from your comments, it does sound as though there may have been some confusion regarding the product images and the type of item ordered.
For our products, the image shown on the website is a generic product image representing the item being sold. Unfortunately, we cannot photograph and display an individual image of every single coin in our stock, particularly where we hold large quantities of the same product.
If the order was for a Best Value or pre-owned item, the product description also explains that the specific coin is selected from our available stock. This means that whilst the item will meet the product specification advertised, we cannot guarantee the exact individual coin, design variation or year of the coin supplied.
We certainly don’t want any customer to feel that they have been misled, and we aim to make the product descriptions and purchasing information as clear as possible so customers understand exactly what they are ordering before completing their purchase.
If you’re able to provide your order number or the details of the item you purchased, I’d be more than happy to look into the order specifically and see exactly what was supplied and whether everything was in line with the product description.
Having read your update, that is an example I would like to look into a bit deeper, as if you ordered the exact product 10oz year of the dragon that is what you should have received. I would love the chance to look into this for you, if you could provide us with more details, or send an email FAO Dominic, to support@bullionbypost.co.uk
As I have stated above, it is only on items that are best value where the description states it can be any coin that is sent. A specific listing is for that specific item.
Kind regards,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you were pleased with your coin and that it arrived on time.
It’s great to know everything went smoothly with your order and delivery.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 👏 We’re delighted to hear that you were impressed with your first experience buying from us and that your order arrived so quickly.
It’s always great to hear when a first-time customer has such a positive experience. We aim to make the process simple, secure and efficient from the very first order.
Thank you for taking the time to share your experience and for choosing us.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you would rate your experience as 100% customer satisfaction.
Providing a service that customers can feel confident in is incredibly important to us, so it’s wonderful to know we’ve met your expectations.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Ease of purchase and speed of delivery .
21 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the purchase process easy and were pleased with the speed of your delivery.
We aim to make ordering as straightforward as possible and ensure your items reach you promptly and securely.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you were pleased with the service, the quality of your order and the speed of delivery.
Providing high-quality products alongside a smooth and reliable service is something we take great pride in.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
order process works well
Ordered online. System worked well and coins turned up as laid down.
21 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that you found the online ordering system worked well and that your coins arrived as expected.
It’s great to know that everything went smoothly from placing your order through to delivery. We aim to keep the whole process simple, reliable and hassle-free.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
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