This was my first call to Bulbs.com and Sam Houston answered. Within 10 minutes he found a perfect retrofit LED fixture and sent a "tester" unit. After installation ( if it works ), we need to purchas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Over 200,000 businesses rely on us for energy efficient lighting solutions. We know that buying light bulbs online might not be the most fun thing to do, but it doesn't have to be a hassle either. That's why Bulbs.com makes the entire process painless. In addition to easily locating the replacement lighting you need, you can also find the resources to make sure your lighting stays current, including bulb recycling programs, lighting and energy efficiency legislation, and utility rebate programs available in your area. When you add in great customer service, competitive pricing and easy online ordering, you can see why Bulbs.com is the smart choice in lighting. While you’re purchasing your lighting, don’t forget that we also carry fire safety products, hand tools, batteries, air quality equipment and electric vehicle chargers.
Contact info
United States
- (888) 455-2800
- customerservice@bulbs.com
- www.bulbs.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
We’ve been working with Rick at Bulbs.com for multiple projects now, and I honestly can’t say enough good things about him. Rick is extremely knowledgeable, responsive, and reliable—exactly what you want when you’re sourcing lighting for real-world jobs with real deadlines.
He takes the time to understand what we need, makes solid recommendations, and follows through every step of the way. Pricing is competitive, orders are accurate, and if there’s ever a question or change, Rick handles it quickly and professionally. That kind of service makes a huge difference when you’re juggling multiple jobs.
It’s refreshing to work with someone who actually cares about the outcome of the project, not just the sale. Rick has become our go-to contact at Bulbs.com, and we fully trust him with our lighting needs. Highly recommended.
Glen Cannici
I am the Operations manager for a…
I am the Operations manager for a mobile home over 55 park. I have been using Bulbs. Com for 6 years. They go above and beyond to make my experience excellent. Highly recommend them.
Best service ever!
Commercial representative was very…
Commercial representative was very helpful placing the order.
Prices good
Phenomenal Customer Service
I had a wonderful experience working with Dave to purchase lights for our church. He communicated everything very well, knew which products I needed, and was very quick to find the right bulbs for us. Excellent customer service!
Had a hard to find product in stock
Had a hard to find product in stock. Worked directly with me to get it overnighted. Great experience!
Amazing shopping
Technical assistance talked to me at my…
Technical assistance talked to me at my level of understanding--not above or below. Huge help. Together we figured out a way forward with my lighting needs.
Good quality lighting products and easy ordering
My experience with Bulbs.com has been very positive. The website is easy to navigate, with clear product descriptions that made it simple to choose the right bulbs. The quality of the products met my expectations, and the bulbs perform well and last as advertised. Delivery was prompt, and the packaging was secure. Overall, Bulbs.com is a reliable option for purchasing lighting products with a good selection and dependable service.
first of all you are close by,i live in…
first of all you are close by,i live in springfield,ma selection is good and products are updated,this time i got some sylvania leds i am going to replace some eco smart bulbs that flicker,we will see how it goes.
Forever customer
I own a car dealer in leicester ma,and I needed lights because outside at night was dim at best. I saw bulb.com was local to me and decided to stop in. It was the end of the day and on the door it said," no walk ins" that the store was online only. I decided to go in and ask because my electrician was going to be at my lot the next day. Well let me tell you that the the man that came out to talk to me was unbelievably helpful! I had some light that i picked out online (not knowing what I was actually buying ) and not only did he tell me what i needed,the lights he chose for me for what i needed where 1,100.00 less than what i had picked out! kevin woods was the best part of the process! saved me a ton of money and was spot on,knowelgable,and professional. not to mention the other staff that went and got kevin out of the back! forever customer of bulbs.com!
Found a specialty bulb I could not find…
Found a specialty bulb I could not find anywhere else
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








