This website and customer service is absolutely horrible. I bought a pair of boots that don't work for me and I'm trying to return them and every time I call the number it says it's outside normal bus... See more
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These guys are the absolute best. Been shopping with them for years and will continue to do so. I always find the best products here on sale before anywhere else, and their customer support is rock so... See more
Order a helmet on Saturday 5/30, I get an email the following day Sunday 5/31 from Ben. They are updating their system to improve shipping.(red flag) It is now Wednesday, June 3 no emails or confirma... See more
This is one of the best retailers I have purchased from. They know what they are talking about and are very friendly. If they have what I'm looking for, I'm going to buy it from them in the future.
Company details
Information provided by various external sources
Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!
Contact info
United States
- www.btosports.com
2.8
Average
734 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast to ship and it was nice getting…
Fast to ship and it was nice getting emailed order updates along the way. The name and number on the Jersey came out awesome.
25 May 2020
Unprompted review
Great service and quick considering I’m…
Great service and quick considering I’m in the UK !! Really helpful staff too !!
25 May 2020
Unprompted review
Great quality and fast shipping
Exactly what i was looking for! I ordered a personalized Fox jersey and Fox goggles for my husband. Great quality on the personalization and It arrived within a week of ordering and 2 days after it was shipped. Thank you!
22 May 2020
Unprompted review
Great products and prices !
21 May 2020
Unprompted review
CAME IN A TIMELY MANNER
20 May 2020
Unprompted review
Received my order quickly and…
Received my order quickly and everything was just as described sizes fit accurately :)
20 May 2020
Unprompted review
Got my MX gear with my name custom on…
Got my MX gear with my name custom on the back! Outstanding as usual!
20 May 2020
Unprompted review
Needed to exchange an item but they…
Needed to exchange an item but they were out of stock and the item is now discontinued (for a current model year item). No problem, I kept the items that fit and sent back the items that didn’t. And they charged me $9 for the return shipping. So make sure they don’t sell out of the size you need before you can send back your items or they’ll stick with the bill.
18 May 2020
Unprompted review
Great helmet
Great helmet but realized my grandson is too young for it and need to return.
18 May 2020
Unprompted review
Poor communication
Poor communication, not clear instructions, had to fill out a form for my return by hand, instead of being able to print off one online. Never sent me correct tracking information until after the shipment was delivered. Very disappointed overall, will not be using them again.
18 May 2020
Unprompted review
Great service
18 May 2020
Unprompted review
My order came in a very reasonable time…
My order came in a very reasonable time for the distance it traveled. BTO Sports has a great selection of parts and gear from what I looked through. They had everything I needed and their decal work on for my jersey came out great!
17 May 2020
Unprompted review
Good and tracking was good
17 May 2020
Unprompted review
Fast shipping
16 May 2020
Unprompted review
I really like your website
I really like your website! Very nice people to work with and orders come in a timely manner. Thanks for the great customer service! I recommend your site to all my friends!
15 May 2020
Unprompted review
BTO hooked it up
BTO hooked it up. They were unfortunately out of a jersey I had ordered but reached out and offered me a refund or another jersey similar to the one I ordered. I asked about one that was a bit more and offered to pay the difference but they took care of it instead. Pretty great experience.
15 May 2020
Unprompted review
Very happy with my order!
14 May 2020
Unprompted review
Great service
14 May 2020
Unprompted review
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