We ordered an engraved cut glass Paperweight for the judge at our Championship Dog Show. We have purchased these lovely paperweights for the past 3 years. It was my error tjat I had forgotten to plac... See more
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Review summary
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Reviews shaping this summary
I have used Brunel over several years and have always been impressed with the quality of the items I have purchased and the engraving. Even if it is an urgent rushed order, they go out of their way t... See more
We were extremely impressed with the service we received from Brunel. The team was helpful, responsive, and efficient in completing the work. The engraving on the Waterford bowl looks outstanding and... See more
We ordered the Clear & Blue Curve Glass Award from Brunel Trophies for our World Arabic Language Day celebration, and the experience was excellent from start to finish. The service was very profes... See more
Company details
Written by the company
Brunel Engraving Company (T/A Brunel Trophies)established in 1989 celebrates 25 years in business. Our commitment to Quality, Service, Competitive Pricing and Attention to Detail has been the basis for our success.
About Brunel Trophies
Written by the company
- UK's Largest Online Engraver
- Brunel Trophies is the UK's largest specialist online engraver
- Free Artwork, No Set Up Charge
- Unlike most other engravers we do not charge for set up and we offer free artwork when placing your order. View your artwork and amend as often as required until you are 100% happy, all this at no additional charge.
- Simple and Straightforward
- Our online ordering process is one of the easiest to follow. It offers a straightforward step by step guide to placing your order.
- More Choice
- Brunel Trophies offers more choice of Glass Trophies and Awards, Silver Cups and Salvers, Sports Trophies and Presentation Plaques than any other engraver. We are also the largest supplier of engraved Dartington Crystal in the UK.
Contact info
Britannia Way, BS21 6QH, Clevedon, United Kingdom
- 01275871720
- info@brunelengraving.co.uk
- www.bruneltrophies.co.uk
4.9
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Mmmmmm
Mmmmmm! Very good customer relations on the phone but I’m still awaiting the engraved tankard I ordered. Twice I have received an unengraved tankard! I await the correct one
11 February 2025
Reply from Brunel Trophies
Dear Diane,
Thankyou for your comments.
I am terribly sorry that your experience with us has not been as favourable as we would have hoped or expected. Sadly there is always a chance of a human error occurring but we do endeavour to rectify them quickly as you will have discovered when you contacted our customer service department.
I am pleased to let you know that your engraved tankard is now on its way to you . I do hope that you are happy with the tankard when it arrives.
Kind regards
SP
Customer Support
Cut Glass Engraved Decanter
The decanter was brilliant and was very well received by the recipient - Carl. Thank you so much.
28 January 2025
Easy business to deal with
7 February 2025
Brilliant looking product of great…
Brilliant looking product of great quality, exactly as described. Company had good communication, sent plenty of updates and allowed me to review my product and make amends before production.
16 January 2025
Great service
Great service, speedy delivery and competitive pricing. 5 stars from me.
Thank you team
14 January 2025
Engraving of carnival cups helpful staff and good job…
Extremely helpful staff and good job done
16 January 2025
I am a regular customer
I am a regular customer. Recent order was quick and efficient as ever, and Brunel understood that the same artwork on a new trophy, merely changing 2024 to 25 was not new art. Thank you 🙏
16 January 2025
Great service and super quick
2 January 2025
Great customer service
Great customer service, intuitive website, quality products and quick delivery. This is the second year that I’ve ordered from Brunel Trophies and will continue to do so based on the experience.
9 December 2024
Very helpful staff great company
Very helpful staff. Design staff were great order just as requested. Delivered today by Parcel Force well packed and safely delivered. Will definitely deal with you again can't recommend your company too highly. Hope you all have a lovely Christmas.
4 December 2024
Quick turnaround friendly staff…
Quick turnaround friendly staff precision work good price so all good!
4 December 2024
Fast efficient service and easy to…
Fast efficient service and easy to contact on the phone to discuss. Very friendly.
The only flaw was that the item was delivered to the wrong address as this had been missed on the order but an immediate apology was given and offered a solution. Have used for 15 years and will continue to use for another 15 years!!
20 November 2024
Great service and fast production and…
Great service and fast production and delivery time. Brunel have been a great asset to us. Thank you.
25 November 2024
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