Brothersintimeuk Reviews 

255
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company, showing exceptional overall satisfaction. Customers frequently praise the incredibly helpful and professional staff members for providing knowledgeable and patient advice on luxury watches. Buyers note that the timepieces consistently arrive in pristine condition, fully certified, and match their online descriptions perfectly. Some reviewers were happy with the surprisingly smooth online purchasing process and the remarkably clear communication throughout. Consumers specifically appreciate receiving prompt updates, tracking details, and exceptionally helpful answers during their remote transactions. People also emphasize that the delivery is fast and the overall transaction feels completely secure and reliable.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing complete delight with their timepieces. Customers... See more

Service

Consumers find service to be exceptionally positive, praising the prompt communication, smooth transitions,... See more

Staff

Reviewers express great satisfaction and appreciation regarding the staff, highlighting fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few back and forth messages it was clear that Giuseppe really knew his stuff about the watch in question. (I had spent the last 6 months researching it!) One of my concerns was about... See more

Rated 5 out of 5 stars

This is my second watch I’ve purchased through Brothers in Time and specifically in dealing with Giuseppe. I always follow the principle of ‘buy the dealer’ before the watch and Giuseppe is someone wh... See more

Rated 5 out of 5 stars

I had been looking for a particular new Omega watch for some time but didnt want to afford a new one. I saw what i wanted on their website and made contact. Giuseppe immediately responded and provide... See more

Rated 5 out of 5 stars

I have dealt with this company on two occasions. One a purchase and two a sale. Exceedingly good, honest communication. Met both on each transaction and very friendly chaps. Highly recommend them for... See more


Company details

  1. Watch Store

Written by the company

Purveyors of Luxury Timepieces and specialised watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(255)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience from start to finish! Will definitely be coming back with future watch purchases

I recently purchased a gorgeous watch from Guiseppe who made the entire process so easy and enjoyable. Guiseppe was incredibly helpful and responsive to all my calls and messages which really helped put my mind at ease when purchasing something so special for my husband to be. I also wasn't sure on the size and Guiseppe helped figure this out and also happily sent the watch with extra links in case it was too small. I really couldn’t recommend him enough to anyone and will certainly be coming back to him with any future watch purchases! Thank you again Guiseppe!!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Guiseppe made me feel comfortable throughout the buying process. Answered all my questions and even offered to personally deliver any further purchases I make to my home even though I live nearly 2 hours away! Keep up the good work.

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all around

Excellent all around! Contacted about a SMP they had for sale, came back to me really quick even answered questions OOH. Easy all round deal. Fast dispatch watch is great exactly as described! Will defo look to buy again in future!

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Submariner

I came across "brothers in time" while looking for a rolex submariner.
They had just what I had been looking for at a very reasonable price.
The following weekend I went font to there office and couldn't of been happier with the service and purchase. Would highly recommend and will be definitely using ther service again. 5 starr

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Rolex Explorer II

Bought a very nice used Rolex Explorer II, after having shopped around went with this one direct from Brothers in Time and negotiated a good price, a beautiful watch in immaculate condition, excellent service and communication from Brothers in Time, would highly recommend.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Rolex Submariner

I purchased a Rolex Submariner from Brothers in Time, excellent communication from Giuseppe, very pleased with the watch, very fast delivery, would definitely recommend, thankyou

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Perfect watch dealer, very professional and attentive to my requirements. Will definitely be purchasing more from Giuseppe. 10/10 👍

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

From initial contact, right through to the delivery of my watch the team were so helpful!

They answered all my questions in detail and responded very quickly each time.

I will 100% be making another purchase.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

I met Giuseppe yesterday in his Bedford…

I met Giuseppe yesterday in his Bedford office To purchase a 1985 Buckley dial to add to my collection the watch was a fantastic example in great condition all original and had all the original hang tags and booklets one of the best complete package examples that I have seen.
He did me a great deal and we chatted watches for ages his knowledge is great.the office from outside is very low key which I liked nobody would know you have an expensive watch in your bag when you walk out which is great on the security side of things when leaving.
My experience was brilliant from start to finish from the initial messaging to meeting
I highly recommend Giuseppe and I will be back, buy here in confidence .

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Second time buying a watch from…

Second time buying a watch from Giuseppe and amazing service as always. He found the watch I wanted within a day at a good price and personally delivered it to me within a few days. Highly recommended and will definitely be back for more watches through Brothers In Time.

6 May 2024
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Was a pleasure to source the watch you wanted. Happy to help in the future.

Rated 5 out of 5 stars

Superb ⭐️

Superb service and an absolute pleasure to deal with, I would 100% recommend these guys and when funds allow I will be returning.
5 stars 👏🏻👏🏻

4 May 2024
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Was our pleasure, enjoy the watch.

Rated 5 out of 5 stars

TUDOR GMT ROOTBEER 2024

Great communication throughout the purchase.
The watch was packaged well and arrived really quickly.
Was a pleasure doing business with Brothers In Time and will definitely use them for another purchase. Very trustworthy and condition is true to their description so highly recommended to all.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Easy and pleasant transaction

Easy and pleasant transaction. I decided to pick up from the Bedford office; hassle free parking right outside. No issues or complaints highly recommended.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

First Rolex / Batgirl

First Rolex / Batgirl

Can't thank Giuseppe & Eren enough for helping me secure my first luxury timepiece. Both have extensive knowledge in the world of watches and could not of been more accommodating and helpful.

I'm a complete novice when it comes to luxury time pieces but they were both so patient with me in ensuring I understood everything!

This won't be the last time I purchase a watch with them

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Easy safe and great transaction

Easy safe and great transaction. They delivered to me on a weekend. Would absolutely do business again. Gorgeous watch.

13 January 2024
Brothersintimeuk logo

Reply from Brothersintimeuk

Many thanks Mark, it was our pleasure. Enjoybtye Panda. 👌🏼

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