Brook Taverner Reviews 

your marketing is first clas and the offers discounts are attractive delivery is prompt even when you said that we are out of stock and delivery would be 28th august the shorts arrived within two weeks so very happy with the service

I spoke to Customer Services as I wanted another pair of suit trousers recently purchased, only worn once but damaged as a result of a wound on my leg. This was done without any fuss and the inside leg measurement was changed free of charge. A very good service.

I discovered their Chester shop a few months ago and have been back two or three times since then. Their clothes are high quality and the range is exceptional. The staff definitely go the extra mile to help you and I'm very impressed overall. It's definitely my first port of call for clothing.

Easy to navigate the website.
Delivery was on time and the T-shirts i had ordered were packaged well.
They are a gift but look and feel to be good quality.

Not directly Brook Taverner’s fault, but businesses need to stop using Evri. They are notoriously useless and cheapen the brand they are delivering on behalf of. I placed my order with Brook Taverner. Day 2: Evri ‘apologise for the delay’ and my parcel will be delivered the next working day. 5 working days later, I get a notification through the Evri app that my parcel has been ‘damaged beyond repair in transit’ and I need to contact the sender. More admin and hassle than it’s worth. I’d rather businesses passed the cost on to the consumer and stopped using Evri.

Linen trousers perfect for size, composition, fit. Very fast delivery.

Incredibly rapid service. Garments fitted well and excellent quality combined with sensible price.

Excellent service, quick and efficient delivery fabulous jacket, fitted perfectly

Ease of business(purchase), the service provided, and communication

The quality of the clothes is good.
Delivery fast.
I was sent the wrong item, I asked for shorts and got trousers.
When i phoned to ask to return the trousers and have the shorts sent , the person said your returning the shorts and want the trousers, I corrected her and she said ok the other way round then, found her to be abit short. If i hadn't corrected her i might of got the wrong order again. Then on the return form it said style not as expected.

Very quick turnaround and delivery was correct and well packaged. Product itself was as described nd correctly sized.

First purchase had sizing issue. Return arrangements simple. Refund of cost within a couple of days! Great service!

Good quality suits and fit is nice. I’m 6’5” tall and they fit really well. Delivery was prompt

I have purchased a number of items from Brooke Taverner over the past year. The products are all good quality and fit well, the whole service is excellent, quick and efficient.

Great quality

Attentive service. First shirt was delivered but I wasn’t comfortable with the design in reality. Returned to store (Stamford) and replaced with a design I liked but found the shirt too large. Returned again but they didn’t have the size I needed so they contacted all the stores, sourced the shirt and arranged for it to be delivered to my home so I didn’t need to come into the store again. Perfect.
Additionally Brook Tavener shirts made me look (and more importantly feel) so confident at my daughter’s wedding last year.

Excellent service both online and from the Stamford shop.

Delivered very quickly. Excellent products at competitive prices.