Website clear and informative - easy to find what one wants and easy to book. Booking process also easy - except that if you want to compare prices from one day to the next you have to enter all... See more
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Review summary
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We make one trip each year to France and always use Brittany Ferries. Their sailing times/days are convenient for us. We enjoy the on-board facilities and the staff are always friendly and approachabl... See more
We spoke to Genevieve today who was patient with us while we explained our issue, then she found a solution and sorted everything out for us quickly and with no fuss. What a kind and helpful lady. Br... See more
Very helpful and constructive agent on the phone. Really thought about tricky options and remained cheerful and friendly throughout. Of course it had taken far too long before all that hanging on the... See more
Company details
Written by the company
Brittany Ferries is your route to an extraordinary time in France and Spain. With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be ideally placed to begin your self-drive break in some of the most stunning landscapes the continent has to offer. Offering the widest choice of cross-Channel ferry routes to France and northern Spain, we have a fleet of spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent onboard facilities, you can just sit back, unwind and enjoy the experience.
Brittany Ferries
Written by the company
- Fabulous Destination
- We travel to beautiful regions: culturally rich, naturally breath-taking and ready to be explored. Discover the rolling hills of green Spain, the secluded coves of beautiful Brittany or the medieval delights of the Dordogne.
- Life-Affirming Space and Freedom
- Travel by sea is enriching, safe and with our green fleet, you can travel with an easy conscience and enjoy the freedom of exploring the open spaces on board and the wide open roads of France and Spain. Relax, unwind and sail away.
- Leading Service
- Our experienced teams offer personal, professional care. We’re people who like people and we love to help. There are lots of ways to engage with us; we love to hear your stories, see your photos, learn from your experiences and share your travel expertise.
- Award Winning
- British Travel Awards Winner: - Best Ferry Company - Best Travel Company To Central/ Western Europe - Best Travel Company To Southern Europe/ Canaries - Best Travel Company For Family Holidays. British Travel Awards Silver: - Best Travel Company For Summer Sun Holidays. Globe Travel Awards Winner: - Best Ferry Company. Telegraph travel awards: - Best Ferry company 7 years
- Latest Updates
- You can read our latest news and even hear direct from our CEO by visiting our website www.brittany-ferries.co.uk
Contact info
Millbay, PL1 3EW, Plymouth, United Kingdom
- 0330 159 7000
- www.brittany-ferries.co.uk
4.5
Excellent
93K reviews
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Generally a good experience Good…
Generally a good experience Good facilities on board Staff visible and helpful and ensuring all areas of boat clean and tidy Very busy boat with many families with children but plenty of entertainment provided However we did not use the cinema as felt very expensive ! Food available was the most disappointing aspect of the
Crossing ! We are a vegetarian family with children who have several allergies ! We all 7 had a plate of chips each ! 2 had pasta and sauce but not ok for those with allergies ! We had some fruit !
29 August 2026
quick efficient way to book the ferry
2 September 2026
Generally good booking experience - some issues when trying to enter my address
Booking website going smoothly until I tried to add my address manually (postcode showed in an unusual place, and I was concerned the payment would not be recognised). The site crashed.
2 September 2026
Easy to view different…
Easy to view different departures/destinations and then book best option.
2 September 2026
So easy to use
So easy to use, and even better now that I can pre-book my wi-fi access for both crossings in advance. Thank you Brittany Ferries
2 September 2026
First time useing this service and…
First time useing this service and found it easy to understand and straight forward.
30 August 2026
Very good experience
The booking process was straightforward.
The ferry was on time, our cabin was clean.
All the staff we encountered were friendly and helpful.
26 August 2026
Your site is a long way short of what…
Your site is a long way short of what it used to be like for ease of use
30 August 2026
Fabulous Brittany Ferries
A very easy online booking experience for a special offer . I’ve always loved Brittany Ferries and have been travelling with them for over 30 years . Portsmouth to St Malo is like a mini cruise in itself and a wonderful way to start the holiday in Brittany . My sister and I use to travel with our 7 children for annual holidays to Dinan with lots to do on board for them . We now we go alone for weekend breaks for old times sake . Champers on deck always !
We love the French feel on board especially in the duty free shop and French cuisine.
We do miss the older ships which are now retired but at least the company are moving with the times . Staff are always so polite and friendly and really looking forward to our mini break to St Malo next weekend, first time as foot passengers !
30 August 2026
Easy booking system
Easy booking system
Good choice of crossing- although I have booked well in advance of the trip
30 August 2026
Easy service to use
Easy to book and quick and helpful receipt and cruise instructions followed quickly afterwards. We would use this service again.
30 August 2026
Blah blah blah no one is interested!
Nothing was great just pleased to find a cheaper crossing finally after being stuck in ukn for 2 months dreading the awful entertainment thank fully a cabin means I'll hit have to suffer too much of the Butlins nightmare
30 August 2026
Easy to navigate and book
Easy to navigate and book. Just frustrating that all premium cabins were booked up.
27 August 2026
My husband is disabled and they have…
My husband is disabled and they have offered help on the crossing.
Easy to book the crossing and reasonable price
30 August 2026
I was only booking a crossing
I was only booking a crossing, but it was straightforward and I didn't get cross once. Nor did I have to start again. The only little niggle is this business of having a cheap basic price and then building up with extras. By the way, do you really believe anyone stops to read the terms and conditions?
2 September 2026
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