Britishbins Reviews 

1,493
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

£16.20 shipping charge for two bin locks that'll fit in a jiffy bag when this company delivers a 140L wheelie bin which costs exactly the same to buy, for free? I hope this business model makes sen... See more

Rated 3 out of 5 stars

By and large my order for a water butt and a wheelie bin went to plan, order process was straight forward and delivery was as promised. The only thing that was not up to standard was some cosmetic dam... See more

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Rated 3 out of 5 stars

Good service, prompt delivery, pleased with the bin although one part at the top is badly scratched, I appreciate that this would happen in times to come but not from a new bin. All together I am plea... See more

Rated 1 out of 5 stars

Not good at all, took my money and then advised a long delivery date. I have requested a refund and sent two email with no reply, JUST TELL THE TRUTH ABOUT YOUR STOCK LEVELS

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2.2

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(1,493)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As described

Placed an order for a 2 wheel bin following reviews on Trustpilot.

The bin arrived promptly after three working days, as described and in perfect condition.

In fairness I am adding my positive review back here for others to know.

10 May 2016
Unprompted review
Rated 3 out of 5 stars

240L Wheelie Bin

Good service, prompt delivery, pleased with the bin although one part at the top is badly scratched, I appreciate that this would happen in times to come but not from a new bin. All together I am pleased.

6 May 2016
Unprompted review
Rated 5 out of 5 stars

Very good

Order exactly as pictured and arrived very quickly ... the next day. Wouldn't hesitate to recommend or use them again.

3 May 2016
Unprompted review
Rated 5 out of 5 stars

Great bins.

Great bins. Great service. Very pleased. This is the only place we could find an orange bin.

30 April 2016
Unprompted review
Rated 5 out of 5 stars

240 L bin

Recently bought a 240l bin. It was a second but this one came unusable with badly broken very sharp bits sticking out...however after one call to the company a replacement was dispatched and it was perfect so full marks.

27 April 2016
Unprompted review
Rated 4 out of 5 stars

More communication

The bins were ordered by phone on Monday for a bowls club. The club is often closed during the day. I was told they would be delivered on Thursday. I waited for the phone to ring to go and open up for the driver. At 3pm I rang asking when the bins would be delivered. I was told they had been delivered on Wednesday the day before! A waste of a day. Oh nearly forgot the bins are fine.

20 April 2016
Unprompted review
Rated 5 out of 5 stars

Not Rubbish at all!

We needed a new dustbin promptly. We ordered it and it arrived very quickly. It is exactly what we wanted and does the job it was intended for. Everybody happy.

12 April 2016
Unprompted review
Rated 5 out of 5 stars

Good service even when it went wrong

Ordered two bins. One arrived with some damage. BB immediately offered to replace and in fact allowed me to keep damaged bin for garden. Overall good service, responsive and helpful.

8 April 2016
Unprompted review
Rated 5 out of 5 stars

speedy delivery

I received the bin I ordered online in next to no time. Very happy with it. Will use Britishbins again.

4 April 2016
Unprompted review

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