I was assisted by Janet Chauhan when I was looking to replace my lost engagement ring. My partner purchased my beautiful ring from Brilliance last year and I unfortunately lost it last week. I was dev... See more
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About Brilliance.com
Written by the company
Women's & Men's Engagement Rings
Contact info
3469 Boynton Beach Blvd. Suite 7, 33436, Boynton Beach, United States
- 866-737-0754
- email@brilliance.com
- www.brilliance.com
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The quality
The quality, service, selection and value were better than the competition. They were very communicative throughout the process. I received what I ordered in a timely manner. It made the special day even more special. My new bride loves her rings! Yes, both wedding and engagement came from Brilliance! Five Stars!!!
I had an excellent experience working…
I had an excellent experience working with Tom. He was extremely attentive, patient, and helpful throughout the entire process of purchasing my solitaire ring. He took the time to answer all of my questions and made sure I felt comfortable with my decision. What I appreciated most was that he even spoke Portuguese with me since I don’t speak English, which made the experience much easier and more enjoyable. His professionalism, kindness, and dedication to customer service truly stood out. Thank you, Tom, for all your help—I highly recommend working with him! ⭐⭐⭐⭐⭐

Reply from Brilliance.com
Great Value and Great Customer Service (Tom S)
After doing lots of research among different companies (Blue Nile, Brilliant Earth, Rare Carat) - Brilliance comes out on top. Tom S was very knowledgeable, flexible, and supportive on helping me pick the perfect diamond for my partner. He did not pressure me to go with more expensive options despite my budget allowing for it. He was very friendly throughout the whole process. You cannot beat the value. The stone I selected with its specs would have cost thousands more at the other listed places. I fully recommend Brilliance to anyone looking for a diamond.

Reply from Brilliance.com
Excellent customer service
Excellent customer service. Pedro and Jane are very professional and helpful

Reply from Brilliance.com
Such a wonderful experience
Such a wonderful, stress-less, experience. If you are looking for jewelry and have no idea what you need to know. This is the place for you. Everything is so simple to understand, they are transparent about everything, and their customer service is TOP NOTCH. You will never be waiting long for a response. They even sent me pictures of the ring I designed which they didn't have to (I asked but was assuming they were going to say no). I was also updated at every single step of the process. Everything was too easy and then I got the ring--BEAUTIFUL! If this place doesn't have a 5/5 stars I would be surprised.

Reply from Brilliance.com
Great company
Wonderful quality, easy to use website, and overall just a great experience. I’m the type to do my research before purchasing anything big, and I’m glad I landed on brilliance for an engagement ring! Resizing was easy too. Their representatives, especially Jane, worked hard to make sure my order was tracked start to finish.

Reply from Brilliance.com
Great product
Great product. Great options for customizing. Great communication. Great shipping options for proper delivery. Quality beauty and packaging all great. Great experience.

Reply from Brilliance.com
Selecting which one to purchase was…
Selecting which one to purchase was tough, everything was beautiful. The ring quality was superb and the order update was timely. It was a great experience buying from Brilliance.

Reply from Brilliance.com
My experience was nothing short of…
My experience was nothing short of amazing. The website made it very clear and easy to find exactly what i needed to make the perfect ring for my wife! I will and have recommended this site to many of my family and friends!

Reply from Brilliance.com
Customer service is excellent
Customer service is excellent. Diamond looks fantastic. Happy wife, happy life.

Reply from Brilliance.com
Easy order
This was the best option price wise and it was such an easy experience to order from them. They were communicating the whole time which made it easy.

Reply from Brilliance.com
Fantastic Company!
From beginning to end, Brilliance was a terrific company to buy an engagement ring from.
Customer service was excellent and I was given a huge discount at checkout that I did not expect. When there was a slight issue with the diamond I chose, they replaced it with a slightly better one without charging me extra. Communication was also great and I was always made aware of how my ring was doing and where it was. The ring arrived earlier than expected and it was packaged well. And the ring itself was absolutely beautiful!
There's literally not a single bad thing I can say about Brilliance. I will definitely be recommending this company to anyone looking for a ring!
It was more than I expected
It was more than I expected. I wanted to double check the engraving I requested and got response quickly. I had some difficulty with delivery because I wasn't home when they delivered so I changed pick up at a USPS location. They did regular check ins and updates to ensure I got it. Great customer service and very happy with the quality.

Reply from Brilliance.com
I was totally blown away
I was totally blown away. My wife has been asking for a 2k ring since we got married and gave her a 4K instead. The current lab grown prices are so low right now that I was totally blown away. The ring arrived and it truly was absolutely amazing clarity, and flawless. I was also tight on time and they delivered. Everything about a sight unseen purchase scared me. It was awesome all around.

Reply from Brilliance.com
Found a beautiful ring and customized…
Found a beautiful ring and customized it exactly how I wanted it!

Reply from Brilliance.com
Brilliance was great
Brilliance was great! They were by far the best price. I got my order right around the time they said I would. I am very happy with them and would highly recommend them.

Reply from Brilliance.com
Simply the best!!!
They were so smooth to work with. Easy to get ahold of. Efficient. The ring is better than we even imagined!!! My wife was shocked at the size and the price is literally unbeatable. They even switched the free gift for me so my daughter could have diamond earrings🥹

Reply from Brilliance.com
Ring of her dreams.
The website made the selection process so easy. Was able to order exactly what I wanted. The ring itself was gorgeous my fiancée loved it and is constantly getting compliments about how pretty it is.

Reply from Brilliance.com
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