Brickhunter Ltd Reviews 751

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency in matching and supplying the right products. Many people found the ordering process easy and appreciated the prompt and reliable delivery service, often noting that products arrived in great condition and on time. However, some customers experienced issues with delayed deliveries, occasionally without prior notification from the company. A few people also reported receiving damaged bricks or a product that did not match the online description, and one reviewer found the delivery cost for small orders to be disproportionately high.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the excellent and efficient support... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speedy and prompt... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the wide choice of... See more

Order

People report positive experiences with the ordering process. Customers found ordering easy, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent outfit and service. Was a relatively small job, but quite detailed and with a rather exacting client, needed to match/blend two different bricks (which they did superbly), including some bri... See more

Company replied

Rated 5 out of 5 stars

I used Brickhunter Ltd to track down some bricks that were proving hard to locate, from my first email Gary Heeson was a pleasure to deal with, he replied promptly and really helpful plus everything... See more

Company replied

Rated 5 out of 5 stars

What a brilliant service! I needed a relatively small number of reclaimed bricks to build a garden BBQ and Brickhunter delivered exactly what I wanted. The bricks arrived in great condition and were d... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant. Emailed to ask for availability and price. I received an email back quickly with a quote which was very competitive. Ordering was easy and delivered within time frame.

Company replied


Company details

  1. Building Materials Supplier
  2. Brick Manufacturer
  3. Building Materials Market
  4. Building Materials Store
  5. Masonry Supply Store

Written by the company

Helping people buy bricks happily is what we're all about at Brickhunter. With a range of specialist end-to-end services and an unrivalled team boasting more than 200 years' industry experience, everything we do is designed to help you navigate the journey to successful brickwork.


Contact info

4.8

Excellent

TrustScore 5 out of 5

751 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ordered a sample

ordered a sample, never arrived. someone emailed to ask how my order was, i said well it's not here yet. They said they'd look in to it, last i heard.

7 March 2025
Rated 5 out of 5 stars

Great price professional service

Great price, quick delivery, no damaged bricks, good professional customer service, managed by one named person who responded promptly to any questions,
Would recommend them to anyone, and certainly use them again as we are building our home.

11 March 2025
Rated 5 out of 5 stars

Brilliant service, Brickhunter are the best!

We were looking for a specific brick that had been discontinued, that no one seemed to stock. Luckily, we had the recommendation of Mark at Brickhunter. An amazing find! Nothing was a problem, and they sourced the brick very quickly and easily for us. We would 100% recommend this firm - Mark Elliot is excellent. You will struggle to find better customer service than this! Thank you guys!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Great value and service.

Cost effective way of buying bricks for smallish projects. Great service with someone on the end of the phone to talk to if needed. Ordered and delivered within 2 days.

6 February 2025
Rated 5 out of 5 stars

Superb efficient service

I contacted Brick hunter, I needed to buy a small amount of grey bricks to build two dwarf walls. I spoke to a Gentleman he was so helpful, kind considerate, knowledgeable. I ordered the bricks on Monday they arrived on Wednesday as promised. Super service a lovely company. Would highly recommend them.

30 January 2025
Rated 5 out of 5 stars

Very happy with the service from the…

Very happy with the service from the point where I was given a quote for some very rare bricks, to arranging a quick delivery and the delivery itself. Communication was excellent throughout and I was very impressed with how easy the whole process was.

19 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look