Brewers Decorator Centres Reviews 

14,547
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,035 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and highly knowledgeable staff for providing expert advice, personalized colour matching, and wonderful recommendations during their store visits. Consumers also appreciate the prompt delivery service, competitive pricing, and exceptionally smooth online ordering process that makes purchasing quality decor supplies very simple. Some reviewers were not happy with minor logistical limitations, such as website stock discrepancies, paints not being mixed in advance for collection, and regional delivery restrictions. A few buyers experienced these specific operational drawbacks despite otherwise warmly enjoying the convenience of the overall transaction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the paint is great and mixed to... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting fast and efficient arrivals. Reviewers... See more

Service

Customers had positive experiences with service, often highlighting the helpful, friendly, and knowledgeable... See more

Order

Users describe positive interactions with order, highlighting a simple and easy website process with accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, whilst a lot of tradespeople use Brewers it's not just for them - it's open to the wider public too. The staff provide a level of expertise and advice that you're unlikely to find in a genera... See more

Company replied

Rated 5 out of 5 stars

The service I received from staff member, Ben Scott at the Maidstone Brewers when purchasing wallpaper and paint was exemplary. He was patient with the paint colour matching to the feature wallpaper.... See more

Company replied

Rated 5 out of 5 stars

Placed 2 orders on line for collection at Bletchley branch. Collected both without issue. Staff were very efficient and polite. I enjoyed the fact it is a decorating shop rather than the 'We sell pain... See more

Company replied

Rated 5 out of 5 stars

All the staff at the store are extremely helpful. We had chosen a colour on-line which was paler in reality than we wanted and the staff kindly added a darker pigment. Lesson learnt - will not c... See more

Company replied



Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info


4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,547)

2,038 reviews in the last 12 months

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Rated 1 out of 5 stars

Web service is rubbish

I selected a specialist paint from the website and arranged to collect it at a local store. When I went to the store to pick it up, an inferior grade of paint had been sent. I pointed this out to the store manager. The store manager recalled seeing an email regarding this an pulled it up on his screen. The email had not been sent to me. The colour that I wanted was apparently not available in the grade that I wanted despite the website allowing the order to proceed. The web team did not send an email to me asking if I wanted the same grade at a different colour and simply downgraded me without my consent. I needed the paint in a hurry so I took the paint. The store manager handled a poor situation very well and contacted the web team to send a refund for the difference in value. The refund arrived but again without any communication to me from the web team or any detail of how it was calculated.

31 July 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

Hi Stephen, thank you for your feedback. I’m sorry that you received the incorrect grade of paint and weren’t contacted before the change was made. We’re pleased the store manager was able to resolve the issue and arrange the refund, but apologise for the lack of communication from our web team. I’ve passed your feedback on to the relevant team to review. Kind regards, Shannon

Rated 5 out of 5 stars

Thank you

Thank you - No problems

31 July 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're truly happy to hear everything was satisfactory. We appreciate your positive feedback and kind words.

Rated 5 out of 5 stars

Early opening at the store meant I…

Early opening at the store meant I could get on with job same day
Shop assistants at Morpeth were really helpful and pleasant

31 July 2026
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Reply from Brewers Decorator Centres

We're so happy to hear that our early opening allowed you to get started on your job right away! It's also wonderful to know that our shop assistants at Morpeth were helpful and pleasant.

Rated 5 out of 5 stars

Great online shopping tool

Great online shopping tool. Fantastic next day delivery.

29 July 2026
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Reply from Brewers Decorator Centres

We're so happy to hear that you found our online shopping tool great and that you experienced fantastic next-day delivery! We appreciate your positive feedback.

Rated 5 out of 5 stars

the customer service was great

the customer service was great
everything very helpful

31 July 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We are so happy to hear that you had a great experience with our customer service team! We always strive to be helpful.

Rated 5 out of 5 stars

Excellent serivice from this company…

Excellent serivice from this company once again. . Highly recommended for a fast efficient service !

29 July 2026
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Reply from Brewers Decorator Centres

We're so happy to hear you received excellent service from our company once again! We truly appreciate your recommendation for our fast and efficient service.

Rated 4 out of 5 stars

Delivery service was excellent

Delivery service was excellent - arrived next day as promised. Click & Collect from Abingdon was good and helpful; would have given 5* if paint had been mixed in advance of arrival to collect.

6 August 2026
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Reply from Brewers Decorator Centres

We're so pleased to hear about your excellent delivery experience and helpful Click & Collect service. We appreciate your feedback regarding the paint mixing; we'll certainly look into improving that aspect for future collections.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, good products and prices

30 July 2026
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Reply from Brewers Decorator Centres

We're so glad to hear that you found our staff helpful and that you appreciated our good products and prices. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

What's not to like?

I ordered a 2.5l tin of Osmo 420 wood protection oil for delivery. It was competitively priced and was delivered on schedule the next day. It was very well packed in a strong box with a moulded liner so it arrived with no damage.

30 July 2026
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Reply from Brewers Decorator Centres

We're so glad to hear your Osmo 420 wood protection oil arrived safely and on time! We appreciate you highlighting our competitive pricing and careful packaging. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Brilliant on all levels!

The website was easy to navigate, prices very competitive. My order arrived super fast - excellent service! Thank you!

28 July 2026
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Reply from Brewers Decorator Centres

We're so pleased to hear that you found our website easy to navigate and our prices competitive. It's wonderful to know your order arrived quickly, and you experienced excellent service!

Rated 5 out of 5 stars

Excellent speedy service and great…

Excellent speedy service and great price.

14 July 2026
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Reply from Brewers Decorator Centres

We're so glad to hear you experienced excellent speedy service and found our prices to be great! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, what one would expect. Only second time order and customer service on the first a little while back was excellent too.

30 July 2026
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Reply from Brewers Decorator Centres

We're so pleased to hear that you've consistently received excellent service from us on both of your orders! Thank you for your kind words.

Rated 5 out of 5 stars

Fast service

Amazing service. Ordered large can of wood finish online, which arrived the next morning

30 July 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're so pleased to hear you had an amazing experience with our service and that your wood finish arrived so quickly! We appreciate your positive feedback.

Rated 5 out of 5 stars

Such a lovely personable company

Such a lovely personable company
Always friendly and efficient

28 July 2026
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Reply from Brewers Decorator Centres

We're delighted to hear that you find our company personable, friendly, and efficient. Thank you for your wonderful feedback!

Rated 3 out of 5 stars

Late delivery

Late delivery.
Lack of communication.

30 July 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

Hi Stephen, thank you for your review. I am sorry for the delay with your order. Kind regards, Shannon.

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