Brewers Decorator Centres Reviews 

14,547
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,035 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and highly knowledgeable staff for providing expert advice, personalized colour matching, and wonderful recommendations during their store visits. Consumers also appreciate the prompt delivery service, competitive pricing, and exceptionally smooth online ordering process that makes purchasing quality decor supplies very simple. Some reviewers were not happy with minor logistical limitations, such as website stock discrepancies, paints not being mixed in advance for collection, and regional delivery restrictions. A few buyers experienced these specific operational drawbacks despite otherwise warmly enjoying the convenience of the overall transaction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the paint is great and mixed to... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting fast and efficient arrivals. Reviewers... See more

Service

Customers had positive experiences with service, often highlighting the helpful, friendly, and knowledgeable... See more

Order

Users describe positive interactions with order, highlighting a simple and easy website process with accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, whilst a lot of tradespeople use Brewers it's not just for them - it's open to the wider public too. The staff provide a level of expertise and advice that you're unlikely to find in a genera... See more

Company replied

Rated 5 out of 5 stars

The service I received from staff member, Ben Scott at the Maidstone Brewers when purchasing wallpaper and paint was exemplary. He was patient with the paint colour matching to the feature wallpaper.... See more

Company replied

Rated 5 out of 5 stars

Placed 2 orders on line for collection at Bletchley branch. Collected both without issue. Staff were very efficient and polite. I enjoyed the fact it is a decorating shop rather than the 'We sell pain... See more

Company replied

Rated 5 out of 5 stars

All the staff at the store are extremely helpful. We had chosen a colour on-line which was paler in reality than we wanted and the staff kindly added a darker pigment. Lesson learnt - will not c... See more

Company replied



Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info


4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,547)

2,038 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great products great service

Great products great service

3 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're so happy to hear you enjoyed our great products and received great service. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Top product

Top product, competitive pricing and excellent delivery service

5 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're so glad to hear that you found our product to be top-quality, and that you appreciated our competitive pricing and excellent delivery service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

All good

All good - excellent website, speedy dispatch and robust packaging. The paint, mixed for me, is exactly right.
Delivery by FedEx was way beyond the notified slot.

4 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're delighted to hear you found our website excellent, dispatch speedy, and packaging robust. It's wonderful that the tinted paint was exactly what you needed. We sincerely apologise for the delivery delay experienced with FedEx.

Rated 5 out of 5 stars

As a non- professional diy person

As a non- professional diy person, I am grateful for the Excellent service and advice from your Huntingdon team. Thank you.

4 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We are so pleased to hear that our team was able to provide you with excellent service and advice. We appreciate your kind words and are glad you had a positive experience.

Rated 5 out of 5 stars

For clarity

For clarity, this review is for Brewers Decorator Centres. The customer service is superb, shout out to Jacqui for helping me with my issue. My order was packaged very well, mitigating any damage. I expect the product (Osmo Polyx-Oil Effect Matt 3044 Raw 750ML) will be amazing too, as I did my research, and I am glad it is stocked here. Should I need to reorder more of the same or other products, I will not hesitate to return to Brewers Decorator Centres.

14 August 2026
Unprompted review
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We are delighted to hear about your excellent experience and that your order arrived in perfect condition. It's wonderful to know that our team provided superb assistance. We appreciate you choosing us and look forward to welcoming you back for future needs!

Rated 5 out of 5 stars

Lots of stock

Lots of stock , good location

4 August 2026
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Reply from Brewers Decorator Centres

We're happy to hear that you appreciated our wide selection and convenient location. We truly value your positive feedback!

Rated 4 out of 5 stars

The staff in the paint department are fab

The staff in the paint department are great! Willing to help, friendly and quick (as much as the processes allow).

When I went first time and I explained my situation (trying to colourmatch for a small section) they were great - id chosen a number of colours i thought were close and queried that the colour boards were quite different to the leaflet so she let me know the boards were closer in terms of true colour due to the size of patch and finish. She let me know that i could have samples and that they happened to be on offer so i happily took one of each of my options which was good as the one we chose wasnt the one id expected.
I also wanted wallpaper and despite that being the front of the shop, the way it was set up, i didnt find it clear as to what was where as there were fabrics in the same places . These staff on the other hand ignored me even when i was standing by their desk; she was doing something so i was waiting - even her male colleague did the same when i went to collect. She just said she needed to go to lunch and the samlles were everywhere, she suggested i start with the ones by the door because of the pricing even though inhad told hervonline that i had found what i wanted and no level of spend had been mentioned .
Luckily that day i wasnt in a big rush to need to leave but did want to find the right thing so i found what i wanted online and found a couple of the samples i wanted but decided on the paintable option in the end which i ordered online. There had been possibilities which may well have been in the higher price range but after their treatment i didnt want to have to deal with them. This was for my dads property and i need to decorate my own and found some lovely wallpaper options but while i readily returned to the paint department, the paper people need to learn some customer service.

4 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

Thank you for taking the time to share such detailed feedback. We’re really pleased to hear how helpful, friendly and knowledgeable our paint team were, particularly when helping you with your colour matching.

We’re sorry, however, that your experience with the wallpaper team didn’t meet the same standard. We’ll make sure your comments are shared with the store team so we can address this and improve the level of customer service provided.

We appreciate your feedback and hope we can give you a consistently positive experience next time. Kind regards, Shannon.

Rated 5 out of 5 stars

Great paint. Great service

Easy ordering with colours true to info on site. Very quick efficient delivery

4 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're so happy to hear that ordering was easy, the colours were true to the information on our site, and that your delivery was very quick and efficient! We appreciate your positive feedback.

Rated 5 out of 5 stars

Staff are always helpful and…

Staff are always helpful and knowledgeable when advise is needed

3 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're delighted to hear that our staff is always helpful and knowledgeable when you need advice. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Won't hesitate to use Brewers again

Local for collection, good selection and value, friendly staff.

3 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're delighted to hear that you appreciate our local collection option, the selection, and the value we offer. It's wonderful to know our staff provided a friendly experience!

Rated 5 out of 5 stars

Repair Care.

First time I have used Brewers in years! They seemed competitive on price regarding Repair Care products, plus actually stocked them. So it will be my go-to for the Repair Care products.

2 August 2026
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Reply from Brewers Decorator Centres

We're delighted to hear that you had a positive experience with us after so many years! It's great to know that our pricing and stock of Repair Care products met your needs. We look forward to being your go-to for these products!

Rated 5 out of 5 stars

Great friendly service and excellent…

Great friendly service and excellent price

2 August 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're so happy to hear that you experienced friendly service and found our pricing to be excellent! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Always friendly and helpful with lots…

Always friendly and helpful with lots of advice, all staff are knowledgeable , nice easy shopping

31 July 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're so happy to hear that our staff are always friendly, helpful, and knowledgeable, making your shopping experience easy!

Rated 5 out of 5 stars

Timely and knowledgeable

The paint was mixed and ready ahead of schedule. I had a text to advise me it was ready.
When collecting the paint, I asked for some advice on sealants and the staff member was knowledgeable and helpful.

31 July 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're delighted to hear that your paint was ready ahead of schedule and that you received a text notification. It's wonderful that our staff member was knowledgeable and helpful when you asked for advice on sealants!

Rated 5 out of 5 stars

Always good service.

Always good service and advice at Middlesbrough store.

1 August 2026
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Reply from Brewers Decorator Centres

We're delighted to hear that you consistently receive good service and advice at our Middlesbrough store. Thank you for your wonderful feedback!

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