Brayleys Cars - Brayley Honda Orpington Reviews 

I have been having my Honda service at Bayley’s since they arrived at Orpington. I can honestly say I have always been impressed with the service I received and the quality of the work carried out. They are very professional but at the same time friendly and helpful.
I have no problem recommending Bradleys of Orpington

I booked my car in for the service and mot and to check a recall. My interaction with Debbie, Emma and Colin from the service department was great. All friendly and lovely people.

I would highly recommend Brayleys as they are professional and friendly and the care and attention is amazing.

All the people i delt with from booking a date for my service and MOT, to taking it in and being kept up to date on the progress. All were very frenley and helpful.

Post service collection I found several black stains on the driver seat. Although these were cleaned off once pointed out, no apology or explanation was offered. On returning home I discovered a soaking wet boot with signs of blue paper towel obviously used to soak up some sort of spill. I had to hoover up when dry but whatever towel had been used has left a permanent whitish residue over half of the boot! Finally they neglected to refit both offside tyre dust caps.
Very, very disappointing.

Knew we were coming, no petrol in the car, valet wasn't as good as it should of been, back mat missing, marks on it that wasn't declared, clip broke in back, salesman not too enthusiastic as it wasn't his sale, wasn't serviced as it should of been so I have to now do it in my time, no owners manual, mileage higher than advertised.....

Always a good service and to top it as well, the manager Simon, put right a problem that we had with an insurance add on when we bought the car. Brilliant.

The crew in Orpington are very professional and friendly, they serviced and MOTed my car and finished it early.
I will be going back next year!

I called up to ask about the car, and manager was happy that I will come in an hour for a test drive. He even told me that someone who called him if they call back will tell them I’m already test driving the car.
I left the same moment, while I was 20minutes away he called me to tell me that someone else walked in and will be viewing and test driving the car.
I was on the train with funds and once I got to the showroom I had to wait until someone who didn’t book an appointment can decide if they wanna buy it.
That’s morally wrong, it costed me time and money, verbal agreement means nothing for the manager.
He gave me confidence that I will have opportunity to see the car provided we are about to meet in an hour.
Have never experienced anything like this.
Of course they would sell you something else it’s all about quantity.

Service was done very quickly, everyone one was polite and pleasant.

Efficient booking in. Quick, no quibble repair. Car returned by lunchtime.

Emma explain well what was completed at service and MOT. The extra work needed was 9completed was explained also at a later date a brake pad would need to changed. . She went through all documents and checked we had seen the video of tyre check etc. I am very pleased with Brayley and would always recommend them.

My car in for a MOT and service, The mechanic sent a video of his inspection and work carried out. When informed l could collect my car the reception took me again through the work informing me of what maybe needed to be looked at in the future. From this l had the confidence to drive away knowing l was safe on the road (female driver).

Very nice garage very helpful repaired my wing mirror very quickly under warranty very happy customer

All work completed as necessary but would have been good to know about the predictable mileage related items at 8.30am rather than at 4pm, particularly as bought and been serviced there previously.

fitted in my overdue MOT and service the next day.

Nothing was too much trouble. Tom was very accommodating with our needs. Would definitely recommend.

From phoning in to book with the Honda call centre team, Anna, was amazing booking us in, she was able to ask for collection of the car, and Tony from Brayleys Orpington came to our rescue, to collect from Sevenoaks, thank you Tony for this, we are so very grateful for your help, brilliant customer service. Communication was great and very professional, Colin letting us know the car was now fit and healthy, Emma taking the payment over the telephone, and not ever forgetting the professionalism of all the mechanics who keep us safe on the road, with our full service, mot and health car check and the extras we needed eg wiper blades, and air conditioning treatment. What a team, you brought a smile to our faces as you looked after us with such care and a smile, see you next year or before if needed

If you want to buy either a new or used car, this is certainly the company I would highly recommend. More than helpful in discussions about the best option available with absolutely no pressure to make a decision. The level of professionalism and courtesy extended to us when we made our purchase can only be described as outstanding, and the individual care given to us by Paul was amazing for which we are extremely grateful. It was also a pleasure to meet Kingston.

staffs are nice , quick and efficient

I was kept fully informed about the service and MOT on my car. I also received a phone call to let me know when the car was ready. Great service from friendly staff.