Brandzstyle Reviews 115

TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I’ve been emailing weeks about my package and it arrived this morning the moncler jacket is the wrong colour and I didn’t receive my stone island T-shirt’s I ordered?

Rated 1 out of 5 stars

I bought a Stella Mcartney bag black with gold chain very recently for my daughter that has worn it only 5 times : the chain is already getting rid of the gold color and getting rusty... I suspect... See more

Rated 4 out of 5 stars

Hoodie feels great quality, feels heavy like the real ones, perfect design. However, there's no "Gucci made in Italy" tag on the back of the hoodie, which leaves me concerned, overall, decent experie... See more

Rated 1 out of 5 stars

Do not buy off this company, my Valentino rock runners came from China, you will see on your delivery destination, actually has the receipt that cost 35usd, I have all the pictures and video of u... See more

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2.3

Poor

TrustScore 2.5 out of 5

115 reviews

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Rated 1 out of 5 stars

Dior shoes

Beware they might tell you that everything is authentic but don’t believe them! Received my item and is good quality but is definitely fake.. then when I ask for a refund they block you.. don’t buy from this site!

7 September 2019
Unprompted review
Rated 1 out of 5 stars

I bought a Stella Mcartney bag

I bought a Stella Mcartney bag black with gold chain very recently for my daughter that has worn it only 5 times : the chain is already getting rid of the gold color and getting rusty... I suspect now that the item is not genuine and authentic..,
Despite I’ve written Brandzstyle asking for support and clarification they never replied to my notes and complaints.
Very unprofessional and disappointing behaviour.
I recommend strongly to avoid buying and shopping from this site

5 September 2019
Unprompted review
Rated 1 out of 5 stars

very disappointing

When the shoes came i needed to pay 55euros at the door extra because it came from hongkong. Then they send it back and i would receive my money but its already 5 weeks and they dont respond on my emails and instagram messages.

4 September 2019
Unprompted review
Rated 1 out of 5 stars

Kenzo top

Stuff on the site is fake got a kenzo top that is not real and my order come from Hong Kong just watch out on here

They didnt let me no when it would be delivered i didnt even get a email to say it was shipped and when i emailed there customer service they didnt get back to me i see that as rude and when asked why they sent it from hong Kong no one got back in touch with me they only got back in touch when i was asking about the goods on there website not when i bought the stuff i would want to send the top back but im not sending something fake all the way back to hong Kong

7 June 2019
Unprompted review
Brandzstyle logo

Reply from Brandzstyle

Dear Callum,

we contact you via email and we are really shocked about your review. Your Kenzo T-Shirt was from the store in Singapore and we tell you this before. It was shipped over Hong Kong beaucse is freezone for UK. The item is 100% authentic you can see it on the sanitized invoice.

Rated 1 out of 5 stars

Counterfeit products

Counterfeit products.

After getting in contact with their customer service, they don't even try to deny this. But they are extremely rude when asking for our money back. And even laughed in our face because they realize there is not much we could do anyway because they already had our money. As if buying counterfeit products is not bad enough, this was the worst customer service ever. But what did I expect I guess from a company that sales fake designer products.

Their contact number is a Dutch number, their return address is German and it is supposed to be a Ltd company (thus registered in the UK) The products come from Hong Kong. This all does not add up at all. If you buy from a European website, authentic designer products do NOT come directly from China.

(They by the way reported my original review here because it was only about the (counterfeit) products and not the customer service, as it should be for a trustpilot review. But as they wished, I added an additional part about their very poor customer service.)

CONCLUSION: DO NOT BUY FROM THIS SHOP!

28 May 2019
Brandzstyle logo

Reply from Brandzstyle

Dear Caro,

the order id you provide here is wrong. You had never a real experience with us. We contact Trustpilot and hope soon to receive your IP to forward our lawyer.

Regards

Rated 5 out of 5 stars

I ordered Valentino sneakers and they…

I ordered Valentino sneakers and they Are great, the only thing is that i Had to Wait 2 weeks but That’s Okey. And the best thing about the website is the costumore service.😁

16 April 2019
Unprompted review
Rated 1 out of 5 stars

Shocking company

They are now trying to say my order is not with them. The item has been returned and signed for but still no refund. Will not answer my emails re the refund now.
One over there comments as below.
"From: Stefan Hoch
Sent: 10 April 2019 10:58
To: Dave Mason
Subject: Re: Brandzstyle: New Order # 100013569

I will refund nothing before the post is not asap deleted"

Nice way to treat customer

Shocking company, been chasing since Xmas to return a pair of trainer but had very little response. Now taking to Court.

10 April 2019
Brandzstyle logo

Reply from Brandzstyle

Dear Dave,

we refund you the full amount via Paypal for the item. But you try to treat us. We start now legal steps you will be contacted.

This guy try to scam us ask for some costs but never provide us any receipts. We ask now 3 times for it.

Rated 5 out of 5 stars

The best place for branded designer wear

Came across this place due to a sponsored ad on instagram products are 100 % genuine value is Second to none customer
Service is the best I have experienced from an online retailer their WhatsApp is reachable at all times allow extra time for delivery not their fault courier service but I can assure you won’t find cheaper prices & top class service anybwhere

13 February 2019
Unprompted review
Rated 5 out of 5 stars

10/10

One the the best places I’ve come across! 100% bang on with shipping and quality!
Authenticity doesn’t come better than these guys!

3 January 2019
Unprompted review
Rated 5 out of 5 stars

Canada goose jacket Longford parka & victoria

I have ordered the second time here, it is as expected 100% authentic super online shop I can only recommend you to shop there if you want authentic quality for a very good and unbeatable price and the support was also very good always very fast answers and was always very friendly I can really only positive about it thank you brantzstyle you are the best thank you

22 December 2018
Unprompted review
Rated 5 out of 5 stars

I bought a Canada goose Carson parka…

I bought a Canada goose Carson parka and I didn’t believe it until I seen it when it came. 100% authentic could not be happier with the quick responses when enquiring about it. Do not hesitate, best deal I have seen in years.

13 December 2018
Unprompted review

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