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BR Reviews 

18,061
•
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

God information forud for min pakke landede rettidig i rette pakkeshop - Så alt er godt👍

Company replied

Rated 5 out of 5 stars

BR are really good to resolve things. I almost gave 4 stats because there was a dispute on an expensive paw patrol toy that was under the 2 year warranty which broke in a very essential part that made... See more

Company replied

Rated 5 out of 5 stars

Best price with LEGO Technic 42207 Ferrari SF-24 F1 in North Europe. Good communication, continuous updates of the package status. Option for home delivery. Great online shop, just like them physical... See more

Company replied

Rated 1 out of 5 stars

I had ordered a gyngestativ wirh accompanying gynges. 1. wirhout any sporing or Information it had been thrown in our indkørsel 2. even much worse: We had to male an urgent reklamation because the... See more

Company replied

Company details

  1. Toy Store

About BR

Written by the company

Hos BR har vi et bredt sortiment af legetøj til børn i alderen fra 0-12 år. Vores mål er at få smilet frem hos børnene, ligesom vi ønsker at alle forældre skal være trygge ved at lade deres børn lege med vores legetøj. Derfor stræber vi altid efter at kunne tilbyde et bredt udvalg af legetøj af høj kvalitet. Det er vigtigt for os, at du får en god oplevelse, hver gang du køber legetøj hos BR, og vi tilbyder derfor en omfattende kundeservice i vores webshop og i alle vores lokale BR butikker.

Kontakt os:
Du kan komme i kontakt med vores kundeservice her.


Contact info

  • Rosbjergvej 33, 8220, Brabrand, Denmark

  • www.br.dk

4.1

Great

TrustScore 4 out of 5

18K reviews

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4.1

All reviews

(18,061)

2,353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, well packaged. I never had any problems!

19 September 2021
BR logo

Reply from BR

Dear Priscila

Juhuu, we are so happy about your review - it is fantastic!

We can not wait to have you visit again.

Have a great day.

Best regards
Line
BR

Rated 5 out of 5 stars

God pris

God pris, hurtig ekspedition og god kundeservice.

17 September 2021
BR logo

Reply from BR

Kære Peter

Woow manner! 5 stjerner? Dét er vi bare rigtig glade for.

Vi står med åbne arme klar til at give dig en 5-stjernet oplevelse igen.

Ha’ en dejlig dag.

De bedste hilsner
Christine
BR.dk

Rated 5 out of 5 stars

Very good

Very fast delivery and good quality!

16 September 2021
BR logo

Reply from BR

Hi Shukrie

Thanks for your review

We love happy guests and will do our best to ensure that you always have a good experience with us.

Best regards
Christine
BR.dk

Rated 5 out of 5 stars

Fungerede opåklageligt at handle hos BR

Fungerede upåklageligt at handle hos BR

2 September 2021
BR logo

Reply from BR

Kære Malene

Juhuu, vi er ellevilde med din anmeldelse.
Vi kan simpelthen ikke vente med at få dig på besøg igen.

Ha’ en fantastisk dag.

De bedste hilsner
Astrid
BR

Rated 5 out of 5 stars

Super service

13 August 2021
BR logo

Reply from BR

Hej

Jubii, det er da bare en dejlig anmeldelse.

Vi elsker glade gæster og vil gøre vores bedste for, at du altid har en god oplevelse hos os.
Du ønskes en skøn dag.

De bedste hilsner
Astrid
BR

Rated 5 out of 5 stars
BR logo

Reply from BR

Dear Suresh

Thank you for your review.

Woow! 5 stars? We're really happy about that.
We hope too see you again in the future and to give you another a 5-star experience.

Best regards
Astrid
BR

Rated 1 out of 5 stars

Bad service

Bad service, no money return after two months of waiting 🙁

5 July 2021
BR logo

Reply from BR

Hi Agaa,

Thank you for your review.

Two months?! That's way too long to wait for a refund.
I see, that my colleague refunded the money in the beginning of this week. Therefore they should be back by now.
If that isn't the case, please call us at 89303400

Best regards,
Louise
BR

Rated 5 out of 5 stars
BR logo

Reply from BR

Kære Britta

Jubii, det er da bare en dejlig anmeldelse.

Vi elsker glade gæster og vil gøre vores bedste for, at du altid har en god oplevelse hos os.

Du ønskes en skøn dag.

De bedste hilsner
Sara
BR

Rated 5 out of 5 stars
BR logo

Reply from BR

Hej

Juhuu, vi er ellevilde med din anmeldelse.

Vi kan simpelthen ikke vente med at få dig på besøg igen.

Ha’ en fantastisk dag.

De bedste hilsner
Sara
BR

Rated 5 out of 5 stars

Super service

4 May 2021
BR logo

Reply from BR

Kære Jan

Juhuu, vi er ellevilde med din anmeldelse.

Vi kan simpelthen ikke vente med at få dig på besøg igen.

Ha’ en fantastisk dag.

De bedste hilsner
Stina
BR.dk

Rated 5 out of 5 stars

Super fin fra website til levering og…o

Super fin fra website til levering og pakning af produkter.

2 May 2021
BR logo

Reply from BR

Hej

Woow manner! 5 stjerner? Dét er vi bare rigtig glade for.
Vi står med åbne arme klar til at give dig en 5-stjernet oplevelse igen.

Ha’ en dejlig dag.

De bedste hilsner
BR

Rated 5 out of 5 stars

Nem side at handle på og hurtig…

Nem side at handle på og hurtig levering.

26 April 2021
BR logo

Reply from BR

Hej,

Woow manner! 5 stjerner? Dét er vi bare rigtig glade for.

Vi står med åbne arme klar til at give dig en 5-stjernet oplevelse igen.

Ha’ en dejlig dag.

De bedste hilsner
Sara
BR

Rated 5 out of 5 stars

God pris for min vare

God pris for min vare
Gratis levering på adressen og bestilte det søndag og det kom onsdag 👍👍👍

23 April 2021
BR logo

Reply from BR

Hej,

Juhuu, vi er ellevilde med din anmeldelse.

Vi kan simpelthen ikke vente med at få dig på besøg igen.

Ha’ en fantastisk dag.

De bedste hilsner
Sara
BR

Rated 5 out of 5 stars

Let og ligetil

Let og ligetil, post nord afleverer så fint.

18 April 2021
BR logo

Reply from BR

Hej,

Jubii, det er da bare en dejlig anmeldelse.

Vi elsker glade gæster og vil gøre vores bedste for, at du altid har en god oplevelse hos os.

Du ønskes en skøn dag.

De bedste hilsner
Sara
BR

Rated 3 out of 5 stars

One toy was Not packed and it was…

One toy was Not packed and it was running in the box when i recieved my parcel .

18 April 2021
BR logo

Reply from BR

Hi Aneela

Thank you for your review.

I am very sorry to hear that you have experienced issues with regards to the delivery off your parcel.
If you havent already conacted our customer service team, please do so, as they are ready to help you.

With best regards
Astrid
Br

Rated 5 out of 5 stars
BR logo

Reply from BR

Hej,

Juhuu, vi er ellevilde med din anmeldelse.

Vi kan simpelthen ikke vente med at få dig på besøg igen.

Ha’ en fantastisk dag.

De bedste hilsner
Sara
BR

Rated 5 out of 5 stars

5 stars

5 stars. Excellent

16 April 2021
BR logo

Reply from BR

Hej,

Woow manner! 5 stjerner? Dét er vi bare rigtig glade for.

Vi står med åbne arme klar til at give dig en 5-stjernet oplevelse igen.

Ha’ en dejlig dag.

De bedste hilsner
Sara
BR

Rated 5 out of 5 stars

good customer service chat in english too!

easy to order. good customer service /chat in English too.
Delivered on time.

15 April 2021
BR logo

Reply from BR

Hej,

Jubii, det er da bare en dejlig anmeldelse.

Vi elsker glade gæster og vil gøre vores bedste for, at du altid har en god oplevelse hos os.

Du ønskes en skøn dag.

De bedste hilsner
Sara
BR

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