Bpost Reviews 

283,209
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Bpost is by far the best supplier to let you parcels delivered. They ring your bell, wait until you open the door or answer by a digital doorbell and deliver your parcel in a place in a safe maner. I'... See more

Rated 5 out of 5 stars

For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more

Rated 1 out of 5 stars

They told me via email that my package would be delivered on a particular date. It wasn’t. There was no email or other communication. The day just passed. The next day I got a notification it had arri... See more

Rated 5 out of 5 stars

I ordered an item from a webshop in the early evening, and it was delivered for me at a nearby pick-up point at 11 AM the next day. I had a deadline of 2 weeks from the delivery to walk down the stree... See more

Company details

  1. Business Services

Information provided by various external sources

Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.


Contact info

4.1

Great

TrustScore 4 out of 5

283K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(283,209)

50,577 reviews in the last 12 months

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Rated 1 out of 5 stars

missing delivery, unprofessional service

I was waiting for the delivery of an important parcel via bpost at my address: the notification arrived 24 hours before so I had to change my plans and informed I had to work from home that morning; surprisingly at mid morning I received one more notification that the person in charge could not deliver it, despite the fact I was waiting for it in my flat and the bell was functioning. In conclusion, I have been forced to go to a collection point of my area 24 hours later to get my parcel only because he did not stop and ring the bell as I was expecting him to do.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

levering perfect

communicatie over levering perfect.
Ik had een probleem met dubbele betalig, werd telefonisch onmiddellijk opgelost, vriendelijke hulp.

23 June 2026
Unprompted review

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