Bpost Reviews 

284,430
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent and very efficient! Bpost is super fast and efficient. The real-time updates are excellent, and the photo proof of where the package is left when no one is home provides great peace of mind... See more

Rated 5 out of 5 stars

For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more

Rated 5 out of 5 stars

Bpost is by far the best supplier to let you parcels delivered. They ring your bell, wait until you open the door or answer by a digital doorbell and deliver your parcel in a place in a safe maner. I'... See more

Rated 2 out of 5 stars

Never delivered on time lately and not at the chosen location despite having paid for shipping to a more ecological friendly place. I understand not being able to deliver to the original location but... See more

Company details

  1. Business Services

Information provided by various external sources

Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.


Contact info

4.2

Great

TrustScore 4 out of 5

284K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(284,430)

51,836 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Too long delivery time

Too long delivery time, and obscenely high bpost custom adminiration fees [ not ustom or other true custom charges and fees].
The Bpost costs were more then the purchase cost of the item. ONE WORD : ROBBERS.!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Good job

For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders several times a month, and they arrive on time as before, despite the roadworks. The problems have arisen with private delivery companies such as UPS or Colis Privé and their often incompetent drivers. Lies or flimsy excuses such as ‘we can’t get to your house’. As if we were living on an island. Proof once again that the private sector is no more efficient – far from it.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

In De Panne there is a man whi even…

In De Panne there is a man whi even dont do effort to ring the bell. Always something not correct. I refused to order parcels with delivery B Post as he dont bother, even put notice or ring bell. Lazy

22 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look