BPerfect Cosmetics Reviews 3,359

I always have no issues with my orders and they always come on time with no damage or missing items.
Just before Christmas I ordered the Saoirse and Mamma set and after a week or two no sign of it arriving, with the time of year it may have got lost.
I emailed customer service and have to say Deborah was a great help, replied to me very quickly and I had a replacement set within a day or 2 and it was perfect
Thank so much

I went to the store at glasgow fort and was served by Gemma! she was an angel when it came to picking the right foundation for me and recommended some products for me to go with it! i absolutely love it and her help was amazing!

Fantastic customer service & updated emails when I had a query with a delivery from this brilliant company. Di

I live in America I can’t even buy much and I know there is more products then what is being shown to me on the website because my boyfriend works there and I literally clicked on Ireland to see if there is more and there is what the freak, this brand looks like something I would genuinely buy from

My previous order was never received and got refunded after 2 weeks of waiting. I spotted the same item on Amazon which I ordered for delivery 23/12/25. The order was shipped from Amazon and made it's way into their Belfast hub yesterday. Then I get a message to say order returned to SELLER (Bimperfect). Will never buy any of their products again from any platform. Think twice before you spend you're money with this company they simply don't care

Ordered a main present for my daughter 3rd of December still nothing has arrived. Absolutely disgusted as I had ordered it as a main present 130 euro as good as gone down the swany! Will never be duped into a great special offer again. They take the money send ya nothing!

I ordered 2 items and the wrong item was sent out to me. The item was from the same range so the mix up was totally understandable. I emailed customer services and a lady called Robyn emailed me back apologising and sent out the correct items I ordered. They were delivered within 2 days. Excellent customer service!!

Items arrived and were damaged in transit, contacted customer care and items were replaced and sent out to me within a few days. Brilliant service and customer care, easy to contact.

I ordered a couple of items as Christmas presents on 23rd November.

These items only arrived 15th December, 3 weeks later. Only for when I opened the parcel to find that these items hadn’t came and it was only half the order they had sent out.

Very hard to contact and get a reply from.

Would honestly put you off ordering online!

There was an item missing from my order. I emailed the company about it and Deborah sorted it straight away a1 service. Thanks Deborah I appreciate the punctuality.

I ordered 2 bottles of BPerfect Tan and only one arrived. I contacted customer service and Ann responded immediately to confirm a second bottle would be sent out. True to her word the second bottle arrived a couple of days later. I absolutely love the product and will definitely buy again but what made.it even better was the fabulous customer service. Polite, friendly and true to her word. Well done, there are many that could follow your example. Thanks so much😁

Very pleased with your customer service and thank you to the lady who solved it for me

Excellent service from Arndale Manchester store from Brendon and Precious and remembering the products I like

Great customer service Deborah so professional helpful and quick

I initially received the wrong shade of foundation in my delivery. Ann responded so quickly and had this replaced immediately. Great customer service, thank you!

Recived wrong item but ann from customer service sorted the problem and said she will have my new package send out
Hopefully i will get my delivery before christmas as it is a christmas presant

I had recieved a delivery of items with a few items not received contacted customer support and spoke with Deborah, she helped me out and resolved the issue. Many Thanks

Excellent customer service from Deborah.
I had ordered a set that had 1 item missing.I emailed, explained the situation and promptly received an email apologising for the packing error and was assured I would be sorted. I very much appreciate the matter was dealt with quickly and professionally.Thank you Deborah

Absolutely amazing customer service from Deborah. My parcel got lost and another was sent promptly. Everything was hassle free and sorted quickly. I will definitely be a returning customer as products were amazing. Nothing was too much trouble and sorted very quickly. Will be recommending this company to everyone. Thankyou so much.

Received a package with a few items missing. Got on to BPerfect and Deborah was so helpful! She apologised for the inconvenience and advised she will send these items out as soon as possible. Its a very busy time of year for all so these things can happen but it was great to see how quickly the issue was resolved!