Bower Collective Reviews 8,087

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and pleasant scents. Many people appreciate the ethical and sustainable aspects, such as the ability to return empty packaging for reuse and the natural ingredients. The ordering process is described as simple, with convenient options to adjust or postpone future orders, and delivery is generally fast and efficient. However, some people mentioned dissatisfaction with the delivery service, citing issues with unreliable couriers and delayed or undelivered items. A few other people also felt that certain products, like some toilet cleaners or bathroom cleaners, were not as effective as expected or had unpleasant smells.

What people talk about most

Product

People report positive experiences with product, often praising their effectiveness, pleasant scents, and... See more

Quality

Clients share positive opinions on quality, with many reviewers loving the products and finding them to be... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Order

Reviewers mention positive feedback about order, highlighting an easy and reliable ordering system, with many... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I live how this company focuses on reusing the refill packets (that use less plastic in the first place). They provide prepaid envelopes to send them back once you've refilled your household bottles.... See more

Rated 5 out of 5 stars

I like the reminder of my next order which gives me time to change it. It isn't easy to decide exactly what I will be needing months ahead of time so this opportunity to get the order right is great.... See more

Rated 5 out of 5 stars

I have a subscription for the lime hand wash. I always get a notification a few day’s before it is shipped. This gives the opportunity to postpone if you’re not ready for more. I love this handwash... See more

Rated 5 out of 5 stars

Oh my word - Where do I start !!!! As someone who tends to be quite sceptical, I don’t often rave about products—but this one truly stands out. After trying the Lemon scent, I was genuinely impres... See more


Company details

  1. Cleaning Products Supplier
  2. Toiletries Store

Written by the company

Bower Collective are on a mission to eliminate plastic waste and provide customers with Earth's best sustainable home and personal care products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 3 out of 5 stars

Goodbye Bower

I have used Bower Collective for several years and loved all the products. The website is easy to use and you could add or remove items easily from your subscription. However, I did not like the change to Evri for delivery and pouch returns, so unfortunately Bower have now lost my custom. My nearest Evri drop off point is not in a convenient location to me and the delivery is very erratic. With previous deliveries I was notified in good time when the parcel was expected, with Evri it is a guessing game. So now I will be looking for an alternative company for my laundry products.

7 May 2026
Unprompted review
Bower Collective logo

Reply from Bower Collective

Hi Louise we are really sorry to hear this - if you email us at hello@bowercollective.com we will sort this out for you and find you an alternative delivery solution, many thanks, Team Bower

Rated 5 out of 5 stars

The shampoo and conditioner are…

The shampoo and conditioner are fantastic. The fragrances are incredibly lovely. The washing-up liquid is divine—love the pomegranate fragrance; I am obsessed with it. I have not made a subscription and now I regret it. But I will definitely do so from the next order. I am extremely pleased to join this great environmentally-conscious and sustainable brand.

13 April 2026
Rated 5 out of 5 stars

Fantastic products

Fantastic products! It’s the only limescale removal product that has EVER worked and it smells great too!!
Delivery was also faultless.
Great range of products and value for money

23 April 2026
Rated 5 out of 5 stars

Absolute love

I’ve been using Bower for over 2 years. I started using just a few products but now I’ve got almost every product from them! Always satisfied with their quality. I also love when they have new fragrances :)
Appreciate the CS team as well when my payment was declined and they helped to resolve it quickly and efficiently.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Just WOW

Just WOW! Limescale remover is out of this world and so much more effective than high street usuals. Products smell lush too!

20 April 2026
Rated 1 out of 5 stars

Bower Collective is greenwashing

Looking for sustainable and ethical options, I used Bower & Collective products for a number of years.

I realised that they use Amazon Shipping to deliver their products - one of the most unethical companies that have made a profit from polluting the environment and exploiting workers. I emailed Bower Collective twice to ask them if they would consider changing to a more ethical shipping company, and they didn't even acknowledge the correspondence - from a paying customer.

Another example of a brand participating in greenwashing. I have immediately cancelled. Luckily, there are many alternative ethical brands to choose from - ones that do not deceive their customers.

26 January 2026
Unprompted review
Bower Collective logo

Reply from Bower Collective

Hi Rosie, we are sorry to hear that you're not happy with this experience, we will be in touch directly to help and offer you an alternative courier option for your deliveries, thanks.

Rated 5 out of 5 stars

Great products and service

Been using Bower Collective while now, first time contacting their customer services last week and were very helpful despite the error being on my part, they found a solution promptly.

2 May 2026
Unprompted review
Rated 4 out of 5 stars

Products arrived quickly and were well…

Products arrived quickly and were well packaged. I have only used one item so far, the handwashing and can say that is very effective even with someone who has extreme sensitive skin. Only given 4 stars as not used other products of which I purchased so far.

13 April 2026

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