The salesperson who waited on me was so, so nice. She informed me of the current sale. Was very helpful in choosing a picture for my wall. Explained the return policy, etc. The store in Windsor, On... See more
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Bouclair Inc. is a Canadian privately owned company and a lifestyle brand that offers home fashion and decor products including furniture, window coverings, bedding, lighting, home accents, wall décor and seasonal products through its own retail stores...
Contact info
152 Avenue Alston, H9R 6B4, Pointe-Claire, Canada
- 1-800-268-2524
- customerservice@bouclair.com
- www.bouclair.com
Replied to 25% of negative reviews
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I was helped by an amazing salesperson
I was helped by an amazing salesperson. She was cheerful, attentive, and answered all my questions with patience. How refreshing! It was my first time in the store. What a wonderful experience!
One of your lady staff members asked me…
One of your lady staff members asked me if I needed help. I thought she was busy so that's why I didn't ask her first. I was pleased that she approached me. I had already picked out 2 items to buy and had a question about a chair. She took my items so I wouldn't have to carry them and brought them to the front desk. She checked to see if the chair was in stock. She was very courteous and friendly. I didn't get her name. But she rang up the bill for me. And then arranged for the fellow that was also working today to bring the chair I bought to my car. He was also very courteous and asked if I needed help with the other 2 items. I did not but he was very nice. I appreciated their help and was glad of my purchases.
Felt very welcoming..Great service from…
Felt very welcoming..Great service from A to Z. Purchased more then what we came in for just because of this!
The sales associate I had was amazing!
The sales associate I had was amazing!
Store stocked and has a huge selection.
The workers there are super helpful snd…
The workers there are super helpful snd nice, they made my day
Very helpful staff and merchandise…
Very helpful staff and merchandise displayed in a very attractive manner…. Shopping made easy and pleasant ❤️
This was actually my first time in…
This was actually my first time in Bouclair. I was helped by the store manager and the assistant store manager, and they were both so incredible and helpful. I'm renovating my basement and I will be back to get so much more stuff.
Customer service at this store is way…
Customer service at this store is way unbelievable. They are very helpful and so nice and very helpful.
Love going to this store and seeing their smiling faces.
That is the reason I keep going shopping at Bouclair in St. Catherines.
I would recommend this store to everyone I know.
The store smelled like a boutique hotel
I loved the smell in the store and asked what it was…. The salesperson was attentive and well informed , answering my questions and showing me the products that I wanted. She let me know about the sale items.
I bought the products she suggested and LOVE them
Customer service rep was very helpful…
Customer service rep was very helpful and attentive.
The lady that helped us was amazing
The lady that helped us was amazing. Super friendly and attentive. Made our shopping experience pleasurable.
Waited a month for this product to come…
Waited a month for this product to come back in stock, was going together very easily but then when I got to attaching the top of the bench, the screws sent are to small for product, the hinges ripped right out of the wood now this bench is damaged and I cannot attach the top of bench properly. Do not recommend this product!
The staff member who was helping me was…
The staff member who was helping me was very attentive and did a great job of upselling! Good overall experience.
Not a friendly staff
Not a friendly staff. More concerned that if returned to keep the item packaged the way it is .
Top notch service
Staff was friendly, helpful and went above and beyond!
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