“Bait and switch” Purchased a sweat shirt and was sent a garment not even close to the advertised display. They ghosted me after reaching out for a return request. UPDATE finally two weeks plus went... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The reviews are confusing. I was looking for Boston Wardrobe in NZ, and clothing company. Reviews are talking about a totally different product. This is confusing and worth nothing.
We're thrilled with the service we received from Boston Wardrobes. Lee stepped us through our options and provided expert knowledge and advice which really helped shape our somewhat vague brief. We... See more
Boston Wardrobes never disappoint. Right from the start with the visit by the lovely and talented Bonnie through to the installation of their very high-end quality product. Even at close inspection, t... See more
Company details
Contact info
57 Boston Road, 1023, Auckland, New Zealand
- 09-377 5799
- info@boston.co.nz
- www.bostonwardrobes.co.nz
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
happy with the whole process and advice…
happy with the whole process and advice we received.
Really good finish with the install as well :)

Reply from Boston Wardrobes

Reply from Boston Wardrobes
Very happy with all parts of the…
Very happy with all parts of the process and service from start to finish.

Reply from Boston Wardrobes
I first visited the showrooms at Boston…circa April, returned to book in June
I first visited the showrooms at Boston Wardrobes around April of this year, and was able to get some ideas on how to fit out the bedroom wardrobes and other cupboard spaces in my recently refurbished 2 bedroom townhouse.
I was able to take a few photos of some setouts that caught my eye and also take some measurements as a guide. Bonnie was the person in the showroom that day and she showed me around some of the displays, pointing out features that are less obvious, such as retracting jewel drawers and dress mirrors.
After some thought, I made some sketches and returned again to the showroom - this time Venessa was the contact. She was helfpul and upon looking at the sketches I had done was able to give constructive advice as to how to make the finer details work, eg: leaving enough space to gain access to shirt /trouser slider rails that occupy an end of space cubby hole. Having worked out enough detail for a quote to be prepared, she took all the necessary details and advised me of lead times (about a week for initial quote, then a site measure, and then a month or so for maunfacture to install). All of these times were adhered to.
I made one small adjustment to the first set of plans and after a day or so, the final set of plans were sent back with official quote and request of confirmation to proceed. Again, all to prompt timing.
The install was done in one working day. Very impressive - my house is not that large, but some of the spaces needed to be fitted quite precisely.....I was very pleased with the end result. I now have 2 very tidy looking bedrooms, as well as 2x fitted hall cupboards and a wire shelving setout for the airing cupboard.

Reply from Boston Wardrobes
Installer arrived early and was very…
Installer arrived early and was very good couldn't have asked for better. This is a huge bonus for any company to have a trades person turn up on time and with a well organized van / working environment - hes a credit to Boston wardrobes

Reply from Boston Wardrobes
Good communication throughout the…
Good communication throughout the process and well executed

Reply from Boston Wardrobes
I can not comment on the use of the…
I can not comment on the use of the shelving because we have not used them yet. As for the ordering, delivering and installing processes of your firm, we are very satisfied with your job.
Thank you.

Reply from Boston Wardrobes
Very happy and Profesional job done from Boston Wardrobes
Very happy with all services from Boston wardrobes.Easy to talk with consultant and very fast installation.Very profesional and quality of job was done to make our Wardrobes to look amazing.Thank you Boston Wardrobes team.I will recommend this Company Boston Wardrobes to everyone.

Reply from Boston Wardrobes
Overall very good job and good…
Overall very good job and good services. Only small spot of scratched seen on one side of the mirror.

Reply from Boston Wardrobes
15A Ayr St:
15A Ayr St:
The team was great to deal with from first enquiry to final install. Clear communication and a personable service characterized our experience.
We would definitely use Boston Wardrobes again.

Reply from Boston Wardrobes
Wonderful fast service and love our new…
Wonderful fast service and love our new drawers. Great quality and installation.

Reply from Boston Wardrobes
New wardrobes with mirror doors
We had 3 bedrooms with new wardrobes installed, all sliding with built in hangers and drawers. The team were so helpful and the wardrobes all look amazing. Really happy with them. Thanks Rebecca for your help

Reply from Boston Wardrobes
All good
All good. Although the company changed their range and no longer have my colour shelves which was frustrating as it was a standard line at the time

Reply from Boston Wardrobes
We love our new wardrobe
We love our new wardrobe. After pricing a kit set at a hardware store we were pleasantly surprised about how affordable it was in comparison, considering price included installation. Just sorry we didn't do this sooner!

Reply from Boston Wardrobes
A waste of $9.2k. Shop elsewhere!
My initial interaction with Boston Wardrobes was good - they were prompt to design and quote. I paid $9,200. Install was 3 weeks longer than initially quoted - post installation, there was no follow up, until I was contacted to see if my wardrobe could be photographed. I explained that I was unhappy with the service and the product - the wardrobe/dressing room had ‘snags’ scratched surfaces etc and other parts weren’t to the agreed plan. The Sales Manager promptly came out and agreed to remedy the issues. Four weeks later, the snags were fixed. The installer arrived with no idea what he was there to do/fix.
That was one week ago. Since the installer left (I wasn’t home) there has been zero follow up.
The drawer handles haven’t been installed correctly, however I simply cannot be bothered to contact Boston Wardobes again.
Overall, I would not recommend Boston Wardobes - the service and product simply aren’t worth it.

Reply from Boston Wardrobes
Great local service!
Good advice, clear communication and quick production and installation time. They came back and corrected something that was not perfect. Great to use a local company. Thanks!

Reply from Boston Wardrobes

Reply from Boston Wardrobes
Excellent service
Excellent service overall from initial consultation to final installation. Fast service and great quality of work. Highly recommended.

Reply from Boston Wardrobes
From when I submitted a request for…
From when I submitted a request for Boston to come and view our wardrobes and give a plan to the actual instalment of the systems I have been very happy with them. Each person I have dealt with in the company have been friendly, helpful and the final product is of a very high standard. Thank you Boston :)

Reply from Boston Wardrobes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







