Bosch Lawn & Garden Reviews 

Bought a Rotak 34R lawnmower a few months ago when my Flymo packed up suddenly. Frankly one of the worst lawnmowers I've ever had. Bosch might be good with drills, angle grinders & similar but don't have a clue about lawnmowers. Very heavy to push, grass box capacity totally inadequate, no cable anchor on the handle (as every other mower I've ever owned has had), no cable storage & only one trigger handle. Wish I'd stuck with a Flymo!

I bought a Bosch lawnmower for my dad, which turned out to have a fault with it. Bosch arranged to pick up the machine for repair and sent an e-mail later to say that a replacement would be sent withing 2-3 working days. When nothing had arrived a week later, I called them to see what was happening and was told that the e-mail was sent in error and that the machine was currently out of stock. I was also told that a new consignment would be arriving from Germany in about a week's time and that we could expect a replacement a few days afterwards. I said that I would rather have a refund and make alternative arrangements and was told that this would be in order and was given an e-mail address to contact.

Several days later, I was told that Bosch doesn't give refunds and that a replacement would be arriving in 3-4 days (about a week earlier than predicted). When I said that we had already bought a different mower and no longer needed a new one from them, I was essentially told that this was tough, because they "don't give refunds." Even when I pointed out that we had only bought an alternative mower because of advice from the company about the delivery date, there was no change in their attitude.

They even said that the erroneous e-mail about the initial delivery date was automatically generated, and that there was nothing to be done about it, so I would have to live with it.

This company's attitude stinks. Never buy from them.