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Boozt.com Reviews 

397,634
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more

Rated 4 out of 5 stars

I ordered brown leather shoes, but received black shoes. The brown were more expensive than black, have no idea why it was changed without asking or giving a refund for the difference between prices.... See more

Rated 5 out of 5 stars

I ordered a wallet, and there was a promotion at the time so i essentially got a free beanie with it and free shipping. Even this way it was cheaper then a hungarian webshop for the same item. The shi... See more

Rated 5 out of 5 stars

Good overall experience. Everything went smoothly, the order was handled properly, and delivery was reasonably fast. I’m happy with the purchase and would consider ordering from them again.

Company details

  1. Department Store
  2. also in
  3. Children's Clothing Store
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Shoe Store
  7. Women's Clothing Store

About Boozt.com

Written by the company

Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.

Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.

We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.

As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.


WOMEN
MEN
KIDS
SPORT
BEAUTY
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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

398K reviews

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4.4

All reviews

(397,634)

18,110 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery time

I ordered a fragrance based on the stated delivery time of 2–3 business days. After five days, the delivery estimate changed to 21 days.

I understand that fragrances are flammable and may need to be shipped by sea rather than air. However, this information should have been made clear before I placed the order. A three-week delivery time would have been an important factor in deciding whether to purchase this product from the website in the first place.

10 September 2026
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Reply from Boozt.com

Dear Arnor,

Thank you for your review and for sharing your feedback with us.

Since items like fragrances fall under specific transport regulations, they cannot be shipped by air and must be sent via sea freight instead. This special handling unfortunately leads to a longer delivery time. To keep this as clear as possible, this information and the accurate delivery timeframe are always displayed at checkout before you complete your order.

We really appreciate you letting us know that this felt unclear, and we will pass your feedback along to our team to help us improve. A colleague from our customer service will also reach out to you directly today to assist you further.

Best regards,
Linda, your Boozt.com team

Rated 1 out of 5 stars

Bad experience

Hi, my order was canceled for a reason saying "fraud filter detected" or something like that...its so offensive...i did order twice previously and those orders were perfect. Ofc they mention i have been "refunded" but nothing shows in my bank, they also do not respond to emails and their live chat asks me to send an email. This is day 4 since the cancelation email and it is so frustrating to be sent a fraud email when its my credit card and they can atleast call or check? Horrible tbh and i want my money back or atleast reply to me!!!!

16 September 2026
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Reply from Boozt.com

Hi Manaf,

Thank you for reaching out to us! We completely understand that it can feel a bit confusing when an order doesn't go through as planned.

At Boozt.com, the security of our customers is incredibly important to us. Therefore, we have a range of different security aspects that are taken into account when an order is placed on the website. Based on your order number, we can see that you have already been in touch with our wonderful customer service team, who has assisted you further.

You are, of course, more than welcome to get back to us if you have any more questions, we are happy to help!

Wishing you a wonderful day!

Warm regards,
Mark, your Boozt.com team

Rated 1 out of 5 stars

Ordered 9.9.2026 and is expected to…

Ordered 9.9.2026 and is expected to arrive 24.9.2026!!! 2 weeks later

9 September 2026
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Reply from Boozt.com

Dear Sigurlaug,

Thank you for leaving your review and sharing your feedback with us.

I am truly sorry to hear that your order has not arrived yet. We always aim for a fast and smooth delivery process, so I completely understand how frustrating it is to wait for a package that is taking longer than expected.

A colleague from our team will reach out to you directly during the day to assist you further with your order.

Have a nice day!

Best regards,
Max, your Boozt.com team

Rated 1 out of 5 stars

It hasn’t arrived yet

It hasn’t arrived yet

9 September 2026
Boozt.com logo

Reply from Boozt.com

Dear Guðbjartur,

Thank you for sharing your feedback with us.

We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.

Using your order number, we can see that you've already been in touch with our customer service team and they’ve helped you out. Feel free to get back in touch if you need anything else!

We wish you a wonderful day!

Best regards,
Edvin, your Boozt.com team

Rated 4 out of 5 stars

Great selection and service, slow refunds

Almost everything is great – I love shopping at Boozt! Great selection, good prices, and generally fast delivery. The only thing that lets the experience down is how long refunds can take. On several occasions, I have had to follow up before receiving my refund, by which point a considerable amount of time had already passed since the return. If the refund process were faster and more reliable, the experience would be nearly perfect.

7 September 2026
Rated 2 out of 5 stars

When I ordered it said 2-3 business…

When I ordered it said 2-3 business days and then I got email saying 8-12 buisness days and because I do not have screenshot of this from when I ordered it Boozt does not take my word for it. I would never have agreed on 8-12 days for 200kr less. It was not option to pick shipment type as I can see now so I guess they have made some update since.

7 September 2026
Boozt.com logo

Reply from Boozt.com

Hi,

Thank you for sharing your experience with us.

We’re sorry to hear that the delivery information you received did not match your expectations and that this caused frustration.

As we’re unable to verify the exact delivery information shown at the time of your order from the review alone, we’d be happy to look into the case in more detail. Please feel free to contact our Customer Service with your order number so we can review what happened and assist you further.

Kind regards,
Nathalie, Boozt.com Team

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping, only took a few days, even though I live in another country then the storage. very good price on products.

6 September 2026

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