From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more
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I ordered brown leather shoes, but received black shoes. The brown were more expensive than black, have no idea why it was changed without asking or giving a refund for the difference between prices.... See more
I ordered a wallet, and there was a promotion at the time so i essentially got a free beanie with it and free shipping. Even this way it was cheaper then a hungarian webshop for the same item. The shi... See more
Good overall experience. Everything went smoothly, the order was handled properly, and delivery was reasonably fast. I’m happy with the purchase and would consider ordering from them again.
Company details
- Department Store
- also in
- Children's Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Women's Clothing Store
About Boozt.com
Written by the company
Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.
Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.
We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.
As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.
WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME
Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.
We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.
As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.
WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME
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Contact info
4.4
Excellent
398K reviews
Asks customers to review
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I’m really happy with my Bootz order
I’m really happy with my Bootz order! The whole experience was smooth and easy, from placing the order to receiving it. The product arrived in great condition, was exactly as described, and the quality exceeded my expectations. I’m very pleased with my purchase and would definitely order from Bootz again. Highly recommended!
13 September 2026
May use AI-assist with repliesRead more
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Order has not arrived
Order has not arrived. It's been stuck at DHL without any updates for 7 days now. No ability to pick up. Customer service at DHL is silent. Boozt contacted me within 48 hours, much appreciated!
13 September 2026
Reply from Boozt.com
Dear Katia,
Thank you for taking the time to leave your review.
Our goal is always to provide a five-star shopping experience, and we are truly sorry that your delivery did not go as planned this time. We work continuously alongside our distributors to deliver within the specified timeframe, but unforeseen events can sometimes occur, and we apologize for how this has impacted your order.
Looking at your order details, we can see that you have an open case with us that is currently being investigated with the carrier. As soon as we receive an update from them, we will reach out to you with a follow-up. You are more than welcome to contact us in the meantime if you have any questions. We are happy to help!
Have a nice day!
Best regards,
Max, your Boozt.com team
I loved bootz until
I loved bootz until they suspended me from using it, because they stated, that I was returning more then they expect. But maybe then make paid delivery/return? Because I am returning if I dont like it. I feel bad, I was schooled why, but I dont see why then put the blame to the customer and call it unfair use. Return is our right, especially when you see the items / get to try, just when you order them, not before
23 September 2026
Unprompted review
Reply from Boozt.com
Dear Agnė,
Thank you for your review and your feedback to us.
At Boozt.com we always strive to give our customers the best possible shopping experience.
This ambition includes a variety of things, among others extended and easy returns, great offers, environmentally friendly management and outstanding customer service.
Our Fair Use-policy is a way for us to achieve our goal of offering a unique shopping experience, by limiting behaviour that exploits our service at the expense of our other customers, our business and the environment.
This means that our system registers profiles with excessive or exploitant shopping behaviour and pauses them temporarily, and other profiles linked to them. This can be behaviour such as the exact same product being purchased and returned several times, discount vouchers being misused, gift included with purchase not being returned when the item it belongs to is returned, or other systematic behaviour that exploits our Sales and Delivery Conditions.
You can read more about our Fair Use-policy here: https://www.boozt.com/eu/en/customer-service/orders/my-order-has-been-rejected-with-reference-to-your-fair-use-policy-what-does-it-mean
We wish you a nice day.
Best regards,
Mark, your Boozt.com team.
I absolutely love shopping on Boozt
I absolutely love shopping on Boozt. Great prices, Great products, Great return policy,Fast shipping, especially since I live in Iceland.❤️
20 July 2026
Boozt is truly the best e-commerce…
Boozt is truly the best e-commerce shop, insane choice, attractive prices and very fast delivery, you generally get your package the next day which is super impressive!
28 April 2026
Do not shop a Boozt!
I have been a loyal and satisfied customer. Until an order had a minor issue. Boozt did not respond to my emails. And when they finally did they lost track of previous mails and asked for the same information. I have so far written more than 15 times to their ‘customer service’ over more than 4 weeks. The minor issue is still not solved. Worst experience I have had.
So don’t shop there - find another place where they value and reapect their custoners.
24 August 2026
Unprompted review
Reply from Boozt.com
Dear Casper,
Thank you for leaving your review and sharing your feedback with us.
I am truly sorry to hear about your experience and that you have faced delays in getting your issue resolved. We have recently experienced a higher volume of inquiries than usual, which has unfortunately impacted our email response times.
To ensure all information stays together and we can assist you as efficiently as possible, we always recommend keeping replies within the same email thread. If you ever need immediate assistance, our chat and phone support are also available for faster service.
As there is no order number linked to this review, we are unfortunately unable to locate your order or assist you directly from here. Please reach out to us with your order number or the email address used for your purchase so we can find your conversation and get this sorted out for you.
Have a nice day!
Best regards,
Line, your Boozt.com team
I have been having serious problems…
Thank you for the immediate reaction to my review. I was contacted by support service and they were very nice willing to solve my delivery issue. I feel really taken care of. Thanks!
18 September 2026
Unprompted review
Reply from Boozt.com
Dear Aleksandra,
Thank you for taking the time to share your feedback.
At Boozt, we always strive to provide a smooth shopping experience, and I am very sorry to hear about the frustration and delays regarding your delivery.
Via your order number, we can see that you are currently in contact with our customer service team and that there is an active, ongoing case regarding your package. Our representatives are working on this, and they will get back to you as soon as they have an update.
I wish you a pleasant day.
Best regards,
Mark, your Boozt.com team
Nice product always
Consistently high-quality clothing at fantastic sale prices! The fit and fabric are great, and delivery was prompt and reliable. Highly recommend Boozt for quality fashion at reasonable prices.
11 September 2026
Good experience
21 September 2026
Unprompted review
The order hasn't arrived
9 September 2026
Reply from Boozt.com
Dear Árný,
Thank you for leaving your review and sharing your feedback with us.
I am truly sorry to hear that your order has not arrived yet. We always aim for a fast and smooth delivery process, so I completely understand how frustrating it is to wait for a package that is taking longer than expected.
A colleague from our team will reach out to you directly during the day to assist you further with your order.
Have a nice day!
Best regards,
Max, your Boozt.com team
Sent the wrong package by mistake
Sent the wrong package by mistake. When Boozt recieved it, it suddenly dissapeard. They cant or wont find it. After 6 months, they say its just too bad.
Otherwise good with a free label and good prices. But not good enough.
21 September 2026
Unprompted review
Reply from Boozt.com
Dear customer,
Thank you for taking the time to share your feedback.
I am sorry to hear about this situation. We understand that it is frustrating when a package not intended for us is sent by mistake.
When items not purchased from Boozt are returned to us by error, our warehouse attempts to locate them using specific details provided by the customer. However, as stated in our policy, Boozt is not responsible for any items sent to us by mistake. If an item cannot be found at our warehouse, we unfortunately have no way of retrieving it.
You can read more about our policy and process regarding accidental returns here: https://www.boozt.com/eu/en/customer-service/return-refund/i-accidentally-returned-an-item-that-isnt-from-boozt-what-should-i-do
If you have further information to share, you are always welcome to reach out to our customer service team.
I wish you a pleasant day.
Best regards,
Mark, your Boozt.com team
Shoes were too wide and shorts were…
Shoes were too wide and shorts were cheap material.
10 September 2026
Reply from Boozt.com
Hi Barbara,
Thank you for taking the time to share your feedback with us.
I am very sorry to hear that the shoes did not fit as expected and that you were disappointed with the material of the shorts. Fit and material preferences can vary between different brands and styles, but we really appreciate you letting us know about your experience.
If you need any assistance with registering your return or finding alternative items, you are always more than welcome to reach out to our customer service team.
I wish you a wonderful day!
Best regards,
Max, your Boozt.com team
I am satisfied with everything.
10 September 2026
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