All the Audiologists and their team at the Middlebrook branch are amazing. They are friendly, helpful, patient and go above and beyond to ensure you have a great experience. Maimona, Sophie, Mubarak... See more
Location
Switch locationBoots, Middlebrook Retail Park, BL6 6JA Horwich, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Review for Middlebrook Boots Store: Mubarak was really good at explaining every step of the process as my mother had her extensive tests prior to choosing her new hearing aids. He included me in the d... See more
Mubarak was excellent throughout the whole process from initial appointment and the 3 subsequent appointments to final sign off. Very professional and informative about the hearing aids which I... See more
Purchased new hearing aid and was supported through trial period with changing settings to suit my real life daily needs. I required adjustments and was supported with this by Maimona. She was profess... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Middlebrook Retail Park, BL6 6JA, Horwich, England, United Kingdom
4.7
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and professional.,Mubarak…
Very friendly and professional.,Mubarak talked through everything and I left feeling confident
13 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.