What a lovely experience I had with Rhiddi, she made me feel comfortable and gave me her full attention. Anything I wasn't sure about she made sure I understood. Would definitely recommend Boots Der... See more
Location
Switch locationBoots, 1 Devonshire Walk, DE1 2AH Derby, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ruddhi at Derbion derby was really helpful and understanding and as made me feel confident to wear hearing aids.
First class service, they listened to my situation, and followed it with extensive tests. All actions and results were carefully explained by an assistant called Riddhi, she was first class. Bought a... See more
I came in for a standard test with no idea that I needed hearing aids. Riddhi was so helpful and explained everything as we went through the process. I ordered them and a few days later I w... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 1 Devonshire Walk, DE1 2AH, Derby, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional caring personable.
The audiologist was very thorough and…An introduction to hearing aids
The audiologist was very thorough and explained everything to a level that I fully comprehended.
Although I was very surprised just how much the hearing aids were going to cost , all the advantages and disadvantages of all the hearing aids was presented to me in a totally unbiased way, with the decision being left to me to decide which to purchase.
The whole experience was unhurried and informative both to what was currently happening and what would happen in the future.This was undertaken in a kind and courteous manner.
Hearing test
A well constructed hearing test with plenty of opportunities to discuss with Kamran the audiologist who was a really nice/kind man. I had been recommended by a friend who had also had a good service from Boots and following my visit I would also recommend Boots.
Great support and understanding of my…
Great support and understanding of my earing issues. No pressure in my decision making.
Very professional Audio team at Boots…
Very professional Audio team at Boots Derby, no hard sell, every thing explained very clearly, i will recommend Boots hearing centre to friends.
Boots the Right Place for Service & Support
My experience from my first hearing test through the purchase, fitting and ongoing service was excellent. My appointments were well scheduled and it was great to have the same audiologist each time.
Brilliant service
I have put off having a hearing test for a lot longer than I should have done because I was concerned about what would happen & if it would benefit me. I needn’t have worried. My initial hearing test was painless & carried out very efficiently. My appointment with the audiologist, Kamran was equally professional. Kamran explained everything clearly & answered my questions. I was very impressed & would recommend this service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





