Boots Hearingcare - Chichester Reviews 

32
TrustScore 4.5 out of 5

4.5

Boots, 10-12 North Street, PO19 1LB West Sussex, England, GB


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Rated 4 out of 5 stars

Excellent initial consultation with clear understanding of my specific needs. Various product options suggested for me to consider without confusion. My choice of product had to be ordered in but wa... See more

Rated 4 out of 5 stars

The Audilogist was very thorough and explained everything, including how to change the wax preventers. He adjusted the hearing aids with great care, although this can be difficult in an enclosed envir... See more

Rated 5 out of 5 stars

Mark was brilliant - knowledgeable and helpful. We are grateful for his guidance.

Rated 5 out of 5 stars

My hearing test was conducted and confirmed that I have suffered a loss of hearing. Had a trial of some hearing Aid’s to see if they made a difference and they did. So hearing aids order and due gif... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 10-12 North Street, PO19 1LB, West Sussex, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.5

All reviews

(32)

1,713 reviews in the last 12 months

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Rated 5 out of 5 stars

Good staff

I really appreciated one the colleagues Sharon. She was incredibly polite and engaging. Assisted me with purchasing a new cologne.

30 June 2026
Unprompted review
Rated 4 out of 5 stars

Excellent initial consultation with…

Excellent initial consultation with clear understanding of my specific needs.
Various product options suggested for me to consider without confusion.
My choice of product had to be ordered in but was quickly available and fitted to suit my availability.

16 June 2026
Rated 4 out of 5 stars

The Audilogist was very thorough.

The Audilogist was very thorough and explained everything, including how to change the wax preventers. He adjusted the hearing aids with great care, although this can be difficult in an enclosed environment. Some adjustment to background noise needs attention. At home, I am finding the hearing aids difficult to attach securely. The tubing may be a little short.

29 April 2026
Rated 5 out of 5 stars

My husband was given a full hearing…

My husband was given a full hearing test by Rob Saunders after which he tried a pair of hearing aids to enable him to feel the difference they made. He decided to go ahead and purchase a pair and this decision was easy for him to make as at no point did Rob pressure him to make a purchase or recommend the most expensive pair it was so refreshing to deal with someone who was more interested in the customers needs than profit.. thank you very much Rob

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional Service

Rob was so helpful friendly and professional.He advised me on the hearing aids I should have,clearly and articulately.
He sorted out my ear problem efficiently,so now I eagerly await my new devices.

5 January 2025
Rated 5 out of 5 stars

Very thorough test.

Very thorough test in a soundproof booth and listening to voices in a noisy room. Was allowed to try the hearing aids while wandering around the shop. I did not feel any pressure.

8 January 2025
Rated 1 out of 5 stars

Poor service and product

My first set of hearing aids went for repair twice and came back with the same faults and the volume buttons removed. The specialist has now ordered a new set and i am now going to be without hearing aids for Four weeks. This is not a quality service or product especially after paying £2500

3 December 2024
Boots Hearingcare - Chichester logo

Reply from Boots Hearingcare - Chichester

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Pain free

My hearing test was conducted and confirmed that I have suffered a loss of hearing. Had a trial of some hearing Aid’s to see if they made a difference and they did. So hearing aids order and due gif collection next week. Looking forward to hearing better…

10 November 2024
Rated 5 out of 5 stars

I had a fantastic experience in Boots…

I had a fantastic experience in Boots Chichester today, with the help of a wonderful sales assistant named Amy. I came into for a tester of a Nars Foundation, after speaking to Amy about why I was visiting the store, she went out of her way to help me, drawing on her own experience with skincare, providing me with samples and personal recommendations. She was absolutely wonderful, she is an asset to your team and business and I will be returning to buy her recommendations.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Really Excellent

Mark was really excellent and explained everything very clearly. I was shown exactly what he has doing with the hearing tests and what the results meant.
The whole experience was good and I can’t wait to receive my new hearing aids.

22 May 2024

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