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Bookmyforex Reviews 

2,114
•
TrustScore 5 out of 5

4.8

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Looking at 965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the smooth and fast delivery service, often noting its efficiency and on-time arrival. Many people praise the staff for being polite, helpful, and professional, making the overall user experience excellent. The service provided is consistently described as great, with consumers appreciating the seamless process from start to finish. However, some people were dissatisfied with the customer service, experiencing issues with card activation and a lack of communication post-delivery. They mentioned instances where cards were not activated promptly or support was unresponsive after the initial sale, leading to frustration.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and smooth delivery... See more

Service

Customers consistently note positive experiences with service, often highlighting quick, efficient, and fast... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their politeness, helpfulness, and... See more

User experience

Clients share positive opinions on user experience, frequently describing it as smooth, fast, and convenient.... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting excellent and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was super smooth. The delivery happened in an instant and the person guided me throughout the process patiently.

Company details

  1. Money & Insurance

Written by the company

BookMyForex-India's first e-Commerce initiative in the retail foreign exchange and international money transfer domain. BookMyForex offer its customers a wide range of cost-effective and convenient Forex products consisting of currency notes, prepaid travel cards, traveller's cheques, demand drafts and wire transfers. Customers can buy Forex for several purposes such as Personal Travel, Business Travel, Education, Emigration, Employment, Medical, and Maintenance of closed relatives staying abroad.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,114)

935 reviews in the last 12 months

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Rated 1 out of 5 stars

Bookmyforex is not refunding my money

I ordered a multi currency forex card and made the payment online. I had to eventually cancel and have still not received my refund back.

1. I made the payment but received no update on delivery or card confirmation. The amount was deducted and there was no update from their side. After getting on call with the customer care number multiple times. They processed the order but still hardly any written update by email.
2. Then once the processed it, there was still no update on the app. So I called the customer care number a few times more. They said it will be urgently done. It was not.
3. Then I receive an email that I won't get a reloadable card and I should add more currency to this card.
I told them that is not possible at the moment and that I should have been given this information before. So I requested them to cancel it. I call the customer care number again and they are processing the cancellation.
4. Then I get an email again to confirm the cancellation which I had already confirmed twice on call and I was assured to receive the refund in two days.

5. I still haven't received my refund and the calls don't connect anymore.

There is no support and they have just disappeared without refunding my amount.

27 April 2026
Unprompted review

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