Bond Solon Reviews 

88
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I really enjoyed today - a full day and based on the material issued in advance I was not expecting a lot. However, Simon Jelf is extremely knowledgeable and a great story teller and made the session... See more

Rated 5 out of 5 stars

100% value for money - 100% time well spent - 100% expert tuition - 100% improvement in confidence as EW. Having already appeared in several court cases this training was in many way retrospective... See more

Rated 4 out of 5 stars

This was a good specific course for me, learned a fair bit, enough to scare me anyway. Good sections on taking and reviewing statements and the accuracy required. It would have been nice to be able t... See more

Rated 5 out of 5 stars

Mr. Nick Deal is wonderful in presenting thought-provoking ideas. In the lecture, I can't stop thinking in the way the lecture is guiding us. Mr. Deal is just like a tour guide who attempts to take us... See more

Company details

  1. Education & Training

Information provided by various external sources

Bond Solon is the UK's leading legal training and information company for non-lawyers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(88)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I did a payment of 1200£ for a set of…

I did a payment of 1200£ for a set of courses that I had to cancel because of professional reasons. I am still waiting for the refund to be paid, three months after the cancellation.They did not reply to any e-mail related to the refund until I contacted a debit collection agency that sent a demand to them. There is a lot of excuses about a new system that is delaying the payment of the refund. Once you pay be aware that if you can not attend the courses, you will not receive your refund. The terms and conditions are not followed in case of a need for a refund.

16 December 2023
Unprompted review
Bond Solon logo

Reply from Bond Solon

Dear Jorge. Our profound apologies for the delay in you receiving your refund, which has been caused as a result of our business moving over to a new finance system. Nevertheless, this does not excuse the length of the delay or the lack of communication from our business in relation to this matter. Our Accounts Team arranged the refund on the 18 December and it will take between 3-5 days to show back in your account. Again, we are sorry that this matter has taken so long to resolve.

Rated 2 out of 5 stars

Would not recommend unless you have the patience of a saint

Sue Inker was an amazing trainer and the course content was great. However that’s where it ends for me.
An expensive course, awful lack of communication, conflicting dates and empty promises and I have just received my certificate 7 months after completing the BIA course.
Colleagues who did the same course (at half the price) elsewhere, got theirs 2 months ago. Don’t be fobbed off by “all unis are the same” which is what I was told again and again.
Their small print says 3-6 months but that’s not the case.
Won’t be recommending to colleagues or returning for any other courses there.
Teeside university who provide the marking and certification are just as poor in all aspects.

30 November 2023
Unprompted review
Rated 1 out of 5 stars

BIA course delivered on 6th-9th December 2022

BIA course delivered on 6th-9th December 2022 by a very good lecturer. But I am giving it one star because 6 months after the course, we still haven't received any results or feedback about our assessments. Imagine if you have to resubmit them it could be 2 years or more before you are done. In addition, there is no clear communication about when the results will come out, imagine having to wait this long for a certificate. Appalling!

12 June 2023
Unprompted review
Bond Solon logo

Reply from Bond Solon

Hello. I am sorry that you have left a 1 star review. The average timeframes from attending our BIA qualification and receiving results are three to six months. I appreciate that your results are at the top end of that average, but we are hopefully still much quicker than the average nine to twelve months offered from other Universities. We can only give average timeframes as there are certain things, such as external verification of marks and dates of University ratifying boards, which are outside our control. I believe all results from your cohort have now been released and can be viewed on the University Blackboard. If you are struggling to view them, our Client Services Team will be able to inform you of your results.

Rated 1 out of 5 stars

I signed up for the BIA course which is…

I signed up for the BIA course which is to progress practice in require, this training and certificate is a requirement in order to complete new role.
Signed up easily and attended 6th-10th dec 2022 no
Issues.
Assignments submitted both January and February.
I have done all the hard work but between this provider and Teeside University there has been no marking of assignments or feedback .
This was voiced to Bond Solon twice before they responded explaining the delay was due to a backlog
I questioned why they continue to put courses on when there is a delay- no reply
I questioned why they would not inform people prior to course being on- no reply
I asked length of time
I was advised they usually do this within 3 months but will be 6 months at latest
By 6 months no further outcome
I have proceeded with a formal complaint to the university and request for my money back as both cannot seem to provide me with a sufficient service
Even if the complaint essays came back today i might not have passed and need to resubmit which could mean i would be doing this all again
I feel stranded with it all as its preventing me from undertaking further work

My advice , don’t undertake this course due to existing backlog they don’t tell you about they dont seem to care

9 June 2023
Unprompted review
Bond Solon logo

Reply from Bond Solon

Hello. I am sorry that you have left a 1 star review. The average timeframes from attending our BIA qualification and receiving results are three to six months. I appreciate that your results are at the top end of that average, but we are hopefully still much quicker than the average nine to twelve months offered from other Universities. We can only give average timeframes as there are certain things, such as external verification of marks and dates of University ratifying boards, which are outside our control. I believe all results from your cohort have now been released and can be viewed on the University Blackboard. If you are struggling to view them, our Client Services Team will be able to inform you of your results.

Rated 4 out of 5 stars

Tony was hugely knowledgeable and…

Tony was hugely knowledgeable and shared so much of his wisdom, hints & tips. I particularly enjoyed the Web Searching techniques segment and social media ones, I learned so much!

If I had to make a suggestion for any improvement it would be to try and add a little more interaction, maybe scenarios to investigate ourselves using the techniques explained to us in the course.

Thank you :)

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Discussions between Experts course you…

Discussions between Experts course you attended on 23/03/2023

An outstanding course, I feel privileged to have attended this course, I am motivated and excited to continue learning more. I look forward to applying what I leant for my future discussions with Experts.

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Coroner's Court Witness Skills Training

I completed the coroner's court witness skills training with Katie Viggers and it was really interesting and informative, Katie was happy to answer all our questions and took time to listen to everyone although the role play at the end was a bit scary. I didn't know what to expect but I have finished the course well informed

16 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look