The ordering experience was as easy as always. I did pay for next day delivery but that did not happen, the parcel arrived after 2 day. I believe that was down to Evri and their well known incompete... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good company to deal with from ordering to delivery. Bought for wife’s birthday. First tried product but I couldn’t get it to work so contacted via email, they responded within a short time even t... See more
Company replied
Great site, brilliant selection of toys at reasonable prices. Sent quickly and descretly packaged. Purchase was amazing, very impressed, such good quality & exceeded my expectations! Would 💯 shop aga... See more
Company replied
Better service, quicker, a lot chraper (half the price) and excellent quality toys - much better than Lovehoney who are really expensive and slower. I have used both and will only use Bondara now.
Company replied
Company details
Written by the company
As one of the UK's favourite online retailers of sex toys, lingerie, and bondage, Bondara knows a thing or two about pleasure. Transforming orgasms since 2006, we emerged as a passionate voice in the sexual wellness industry, earning multiple ETO awards for 'Best Online Retailer' and a firm reputation for leaving our customers completely satisfied. From love at first click to discreet, next-day delivery, Bondara promises a stimulating shopping experience for all with a dedicated Customer Care team to spare your blushes with friendly, professional advice. You shouldn't put a price on sexual happiness, but we guarantee more bang for your buck with over 4,000 great value, quality products that'll keep you coming back for more! And with FREE delivery on orders over £39.99, we're your one-stop shop for all things orgasmic. So, climax in confidence with Bondara, the sexual lifestyle brand you can trust.
Contact info
Unit 9, Shire Hill, CB11 3AQ, Saffron Walden, United Kingdom
- 01799 399111
- help@bondara.co.uk
- www.bondara.co.uk
4.2
Great
29K reviews
Asks customers to review
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Perfect item.
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bondara ®
We're incredibly pleased to hear that you experienced perfect and faultless service from start to finish. Thank you for your wonderful feedback!
This time the things I ordered were…
This time the things I ordered were actually delivered, which was good.
30 July 2026
Reply from Bondara ®
We're so pleased to hear that your ordered items were successfully delivered this time. Thank you for sharing your positive feedback with us!
Love everything we’ve ordered
Love everything we’ve ordered. Never any issues with delivery time/product quality
7 December 2025
Reply from Bondara ®
We're so happy to hear that you love everything you've ordered and that you've never had any issues with delivery time or product quality! Thank you for your wonderful feedback.
As described but slow delivery
Item was well and discreetly packaged, but despite paying for 2 day delivery it took almost a week to arrive and wasn’t shipped for three days after purchase.
23 July 2026
I placed an order and haven't received…
I placed an order and haven't received my package for over a week. I've emailed them twice and no one is replying.
9 August 2026
Unprompted review
Fast great service and product
29 July 2026
Reply from Bondara ®
We're so pleased to hear that you're happy with our fast and great service, and that you enjoyed our product! Thank you for sharing your positive experience with us.
Abseloutly rubbish sex toy DONT BOTHER
Abseloutly rubbish sex toy DONT BOTHER.
NO WONDER ITS REDUCED.
The clitt stimulator broke within a day .
All gear and no idea .
22 July 2026
TOYS
Excellent shop with a rage of adults toys i always use this place my favourite online shop
19 March 2026
Unprompted review
Reply from Bondara ®
We're so happy to hear we're your favorite online shop! We truly appreciate your kind words and continued support.
Used to be my go-to
Used to be my go-to wihtout even shopping around but its became so expensive that's not viable anymore. Example- they sell a durex lubricant thats £5 dearer than the exact same product in boots and some of the toys I've wanted to replace have increased in price over 100%. I now shop about a lot more than i used to as I'm not confident in the value for money here and a lot of the time i get nearly identical products cheaper elsewhere
8 August 2026
Unprompted review
Great variety and quick delivery in…
Great variety and quick delivery in discreet packaging.
22 July 2026
Reply from Bondara ®
We're delighted to hear that you appreciate the variety of our products and our quick, discreet delivery. Thank you for your positive feedback!
Very good product and it arrived…
Very good product and it arrived quickly and discreetly
22 July 2026
Reply from Bondara ®
We're delighted to hear that you're pleased with our product and that it arrived quickly and discreetly. Thank you for your positive feedback!
Delivered exactly what was ordered in a…
Delivered exactly what was ordered in a couple of days. Excellent service !
29 July 2026
Reply from Bondara ®
We're so pleased to hear that your order was delivered quickly and that you received excellent service! Thank you for your positive feedback.
Apart from sizes appearing different…
Apart from sizes appearing different from the pictures. They are doing the job and were delivered before the allocated time
21 July 2026
Next day delivery NEVER happens
They advertise for next day delivery if ordered before 11pm and it NEVER arrives next day even though you pay for it! So dont bother paying or expecting it next day as they use evri and as everyone knows are useless.
This is the 2nd time ive paid for next day delivery and 1st time it took 4 days to arrive and 2nd time 2 days to arrive.
Everything else is fine ie the products and prices but delivery is absolutely crap
29 July 2026
Order was processed quickly and items…
Order was processed quickly and items received on time.
Products were good and worked every time :)
20 July 2026
Reply from Bondara ®
We're so pleased to hear that your order was processed quickly and arrived on time! It's wonderful to know that the products were good and consistently met your expectations. Thank you for your fantastic feedback!
Wouldn't buy anything electrical from this site again.
The site has some ok gadgets, but the electrical ones don't last long. Had two faulty bullet vibrators on one occasion. On the other, the massage wand gave out after couple of months of use. Which is a shame because it was priced at around 40 GBP after discount, and seems there's no warranty or response from customer service after emailing about this.
All the steel and silicone stuff is good, but wouldn't buy again anything electrical from this site.
16 July 2026
Reliable and fun
Ordering is easy. Delivery was next day. Bondara's range of goods is interesting and my inflatable toy is a lot of fun!
28 July 2026
Reply from Bondara ®
We're so glad to hear that you found the ordering process easy and enjoyed our range of goods! It's fantastic that your delivery arrived so quickly and that you're having fun with your new toy.
Very pleased with our toys
28 July 2026
Reply from Bondara ®
We're so glad to hear you're pleased with your toys! Your positive feedback truly means a lot to us and we appreciate you taking the time to share it.
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