Bohairmia Reviews 

587
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery service and secure packaging, noting that purchases consistently arrive quickly and in pristine condition. Buyers also appreciate the fantastic range of brand-name hair care products available at very affordable and competitive prices. Some reviewers were not happy with their orders, mentioning occasional frustrating issues such as receiving damaged items or incorrect product sizes. A few people also noted receiving the wrong styling items or experiencing unexpected order errors that required attention. Despite these occasional glitches, people find the website very reliable and plan to shop here again.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items match expectations and offer great... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that packages arrive promptly and as... See more

Order

Customers had ambiguous experiences with order, noting that the ordering process was generally quick, simple,... See more

Service

Clients share positive opinions on service, highlighting fantastic and proper experiences. Consumers note... See more

Price

Customers consistently note satisfaction with the price, highlighting that brand-named products are cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more

Company replied

Rated 5 out of 5 stars

First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more

Company replied

Rated 5 out of 5 stars

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(587)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really efficient service

Really efficient service - delivered very promptly

24 February 2023
Bohairmia logo

Reply from Bohairmia

Thank you for trusting Bohairmia with your purchase Gillian. We hope to see you again soon!

Rated 5 out of 5 stars

Bohairmia were exceptional …

Bohairmia were exceptional in sending the product of my choice in such a quick time. I ordered the product, it was despatched immediately and arrived the following day! Well done to all concerned.

23 February 2023
Bohairmia logo

Reply from Bohairmia

Great to hear your products arrived quickly Harry! We hope you enjoy them. :)

Rated 5 out of 5 stars

First Class Service and Product

Excellent service and an excellent product. I thoroughly recommend this website and will definitely use them again.

4 February 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your recommendation Lynn! We're glad you enjoyed your experience at Bohairmia and we hope to see you again soon!

Rated 5 out of 5 stars

Would highly recommend Bohairmia

Would highly recommend Bohairmia, as a company, the ease of ordering and the fast delivery, I’ve tried different outlets to sauce Morocan oil shampoo and most have been fake. I was so happy to have received my shampoo as the real thing! Thanks Bohairmia.Will be shopping with you again!

8 February 2023
Bohairmia logo

Reply from Bohairmia

We're so thrilled to hear you enjoyed your experience at Bohairmia, Martha. We hope you love your MoroccanOil Shampoo!

Rated 4 out of 5 stars

Excellent Company

I received a call just after placing my order to confirm I'd ordered the right size attachments and really appreciated this and never experienced before. Well done for your professionalism and kindness. Quick delivery too

3 February 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your kind words Jayne! We hope you enjoy your haircare products!

Rated 5 out of 5 stars

Excellent service

Easy to navigate site. Good communication throughout. Product arrived on time and well packaged

25 January 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review Mike. We hope to see you again soon!

Rated 5 out of 5 stars

Great company

Great products, quick service and, most of all, great customer care!

5 January 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review Eleanora!

Rated 5 out of 5 stars

Fantastic service

The courier lost my order (not Bohairmia's fault) but fantastic service from Bohairmia when I let them know and had a new parcel delivered the next day.
Their response was faultless and I definitely intend using them again.

30 December 2022
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review, Tracie! We're glad we could resolve the problem for you.

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