Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more
Company replied
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Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more
Company replied
My best find for 2026! I had a bad experience ordering from an online company that never delivered the goods (over £200 worth of hair care products) then I found this company - local to me, better on... See more
Company replied
Excellent customer service. Branding of my hair product Sebastian had changed and they called to advise me, so I didn't get a shock when the goods were delivered. All packed nicely. Quality Sebastian... See more
Company replied
I have used this company for a while and recommend them to friends who i know use them too. The products have taken a few days to turn up but this time it took nearly 2 weeks and had to be sent out a... See more
Company replied
Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.
Tithebarn Street 9-11, BL9 0JR, Bury, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telephone call from Anthony apologising. He then said he’d order another and told me to keep the leaking one, even telling me to decant into another container. I had confirmation shortly after that my order was on the way. Bohairmia could teach many other online retailers a thing or two about customer service. Thank you!

Reply from Bohairmia
A fantastic range of great quality products at amazing prices and delivered quickly.

Reply from Bohairmia
My best find for 2026! I had a bad experience ordering from an online company that never delivered the goods (over £200 worth of hair care products) then I found this company - local to me, better on price with amazing customer service! What’s not to like?!

Reply from Bohairmia
First time using the company. Excellent service, fast delivery. Will use them again and also recommend them to family and friends.
Magsy S

Reply from Bohairmia
Excellent customer service. Branding of my hair product Sebastian had changed and they called to advise me, so I didn't get a shock when the goods were delivered. All packed nicely. Quality Sebastian product was delivered as my hair feels and smells amazing.

Reply from Bohairmia
Excellent service and communication.
Pleased I was able to find someone who had stock of this product.

Reply from Bohairmia
Always delivered on time with the correct product.
Thank you

Reply from Bohairmia
Items arrived promptly and well packaged.
Cannot comment on the quality of the product - as not used yet - but as always - prompt dispatch and securely packaged for transit.

Reply from Bohairmia
First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I received a call the next day to be advised it was and wa given a larger product as a good will jesture I was very pleased. Also Paul Mitchell have changed there branding which I was also told about, the price for the item too was very good.
I would definitely recommend this company and I shall get returning in the future....thank you 😊😊

Reply from Bohairmia
Good company really helpful with my purchase as I
Couldn’t find the product online anywhere else & then a lovely man Anthony help me .

Reply from Bohairmia
Arrived promptly no damage to packaging and product is great

Reply from Bohairmia
The packaging was first class. No complaints at all.

Reply from Bohairmia
There was an issue with my delivery (the courier company not Bohairmia) I spoke with Anthony and he sorted the issue within half an hour, Customer service is absolutely fantastic.
I would definitely recommend Bohairmia and will be using them again.

Reply from Bohairmia
Excellent. Easy to order and arrived promptly. No problems at all. Will definitely use in the future.

Reply from Bohairmia
It was delivered quickly. And it was packed really well!
The shampoo i bought (sebastian professional) really suite my hair type!
I would buy again when i ran out of the shampoo!

Reply from Bohairmia

Reply from Bohairmia
Very prompt response to my recent order for a Sassoon shampoo. Was delivered within a couple of days.
Have also previously ordered a Sassoon conditioner which my hairdresser had problems obtaining .
Would definitely recommend.

Reply from Bohairmia
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