Boden UK Reviews 76,380

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 20,573 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products and the vibrant colors and designs. Customers consistently find the clothing to be true to size and well-fitting, making purchases satisfying. The ordering process is described as easy and efficient, with many appreciating the quick delivery and smooth handling of their parcels. Additionally, the return policy is highlighted for its ease and prompt refunds, which adds to a positive shopping experience. However, some customers also noted issues with the chosen delivery couriers, particularly Evri, which led to delayed or undelivered parcels and complicated refund processes. A few other people also felt that the quality and cut of some items, especially petite cotton dresses, had declined, and some received items with manufacturing defects like unsewn seams or cuts in the fabric.

What people talk about most

Product

Consumers find product to be positive, consistently praising the excellent quality of the clothes, vibrant... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of clothing,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders, with many finding... See more

Return policy

Customers had positive experiences with the return policy, finding the system clear, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to place an order, kept informed of process and very quick delivery. Delighted with both purchases. Another long sleeved Breton! True to size and great fit. White top with cut out detail at nec... See more

Rated 5 out of 5 stars

Boden is on trend with fashion. The colours in all clothing are vibrant. Their website soo easy to navigate. No issues with any returns. My favourite fashion site for all my clothing. Outstanding... See more

Rated 5 out of 5 stars

They were very thorough from start to finish and very efficient everything ran smoothly and I had my parcel quickly . I cant fault the quality of Boden , having not bought this brand before , I had to... See more

Rated 5 out of 5 stars

Quick delivery - although Evri is not a good choice of courier as parcels are not delivered with care. Nic, good quality top and quick refund on rejected items



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76K reviews

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Rated 3 out of 5 stars

Lovely jumpsuit but not for someone who's 5ft 3!

I think this is a really lovely jumpsuit and maybe I should have paid attention to the previous reviews beforehand, but sadly it is just TOO LONG! I ordered the size 10 petite thinking petite meant it would fit okay but even with my wedges it is still too long for me. It's a real shame as I think it's gorgeous and the material colour and fit could be really flattering - just not on me sadly!!! ( I even had a word with my tailor but he said it was too risky trying to alter it as it might look much worse!)

11 May 2026
Rated 4 out of 5 stars

I bought this beautiful dress as a…

I bought this beautiful dress as a present, which hasn’t been worn yet by my 5, nearly 6yrs granddaughter. It appears to be the right size, but I will know better when it is worn. The selection & buying process was straightforward & good delivery. The dress has a lovely pattern & good quality material & sewing.

11 May 2026
Rated 5 out of 5 stars

Mavis Midi Jersey Dress 6 petite

Mavis Midi Jersey Dress 6 petite
Excellent service, very speedy delivery.
A slightly generous but comfortable fit and did not want to risk size 4 incase there was shrinkage when washed. A useful and versatile dress.


15 May 2026
Rated 4 out of 5 stars

Parcel packed well

Parcel packed well, sent quickly and quality of clothes seemed lovely (gifts) although courier Evri was hard to track and delayed two days not Boden’s fault but almost missed the birthday I ordered it for. Will probably order again, selection was lovely.

10 May 2026
Rated 4 out of 5 stars

Dress was posted from UK

Dress was posted from UK. Post time from the UK was quick. I was disappointed that the shirred cuff on one sleeve had a 1cm cut in the fabric. I did not want the hassle of sending it back to the UK and wait for a replacement. Boden quality is usually excellent. This won't be a deterrent to purchasing further dresses from Boden. Disappointing, but not a deal breaker.

10 May 2026
Rated 5 out of 5 stars

Mixed feelings

Always very pleased with your dresses,the quality and sizing suits me , disappointed with the styles of this years style of tops.

24 May 2026

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