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Blue World Pools Reviews 4,315

•
TrustScore 4.5 out of 5

4.4

Day Spa
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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professionalism, noting their knowledge and respectful approach. The service, including installation, is consistently described as excellent, with many appreciating the efficiency and quality of the work. People are particularly satisfied with the product itself, highlighting its quality, ease of maintenance, and the enjoyment it brings. However, some customers reported issues with communication, mentioning instances where sales representatives did not follow up as promised or that their calls were not returned. A few other people also felt that the customer service was occasionally unprofessional, with some experiencing unaddressed concerns or feeling that their issues were not adequately resolved.

What people talk about most

Staff

Consumers generally express satisfaction with the staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professional and helpful customer... See more

Facilities

Reviewers highlight positive aspects of facilities, with many expressing their love for their pools and how... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, pleasant... See more

Product

Customers had positive experiences with product. Many reviewers are highly satisfied with their pools,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sales was great. Service department is very busy hard to contact but once you get them they were very patient and made sure all our answers were complete. Luther went above and beyond helping us get w... See more

Rated 5 out of 5 stars

We had pool installed Sept 2025, too late to use it before winterizing it. We uncovered it early May 2026. So impressed with the clarity of the water after taking the cover off and with these ease o... See more

Rated 5 out of 5 stars

Phil got the save- Thanks for reaching out Phil and making sure all ends were net. Failed promises. They’ll tell you whatever they think you want to hear, but when it’s time for them to give th... See more

Company details

  1. Day Spa
  2. Furniture Store

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 34% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

“2026 pool has been amazing

“2026 pool has been amazing. We’ve enjoyed it thoroughly and are still learning all the features, but I can honestly say I feel just as confident now as I did at the start. It’s been a wonderful experience — fast, convenient, and full of memory-making moments. Thank you.”

25 February 2026
Unprompted review
Rated 5 out of 5 stars

We love it

Couldn’t be more happy with this purchase! Past 2, going on 3 years has provided us good times over the summer with friends and family, or lazy pool days. With many more to come! 10/10 recommend!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded our expectations

Blue world pools exceeded our expectations. We sat down with them for a good two hours. They stood by what they sold us. The installation was very professional. They were on time absolutely no issues. I do have to say their customer service is outstanding!

20 May 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a pool in July

I ordered a pool in July. I got it installed the last day of October. I had five different contractors supposed to come install and then I asked him to go to biweekly payment due to my Work schedule and me being a full-time student and now they continue to harass me every week about my payments when I am set up on biweekly payments. It is getting ridiculous. Who do I contact? I need attorneys who to go against these people.

10 July 2025
Unprompted review

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