Didn't have the smoothest journey getting insured. My first application was rejected outright by another provider, which was frustrating. Blue Light Insurance kept at it and found a policy that actual... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently used Blue Light Insurance and couldn't be more impressed. From the start, the team took the time to understand exactly what I needed and presented options that were genuinely tailored to my... See more
Company replied
They were very good and helpful. All the advisors we spoke to responded rapidly, were friendly and professional. I would definitely recommend them. They helped find me life insurance when nobody else... See more
Company replied
Maria and Adriana have been most helpful in helping us understand and get the right policies in place/continue with current policies. Maria who i spoke to frequently has been so patient with me and ar... See more
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Company details
About Blue Light Insurance
Written by the company
Blue Light Insurance Solutions specialises in providing personalised insurance advice to the NHS, Emergency Services, Armed Forces, Public Sector & Civil Service!
We offer the following products: Life Insurance, Critical Illness Insurance, Income Protection Insurance, Mortgage Protection & Private Medical Insurance!
Or call a member of our friendly team on: 0800 270 0004 (lines open Mon - Fri: 9am - 6pm)
Contact info
Concept Park (Suite 2), NN12 7YD, Northants, United Kingdom
- 08002700004
- info@bluelightinsurance.co.uk
- www.bluelightinsurance.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I went through the application but was…
I went through the application but was off sick with an injury so we waited.
Giorgia said she would get Ryan to get in touch.
I gave lots of dates to Ryan and got no reply.
1 December 2024
Unprompted review
Peice of p**s
Filled in an online form shortly before Christmas, was contacted by Betul initially, arranged time for a call. Betul was prompt with communication taking the time to confirm appointments and checking I was still available prior to calling. Due to work, I was unavailable for some calls Betul was happy to call back once I was free. Dealt wonderfully with my appalling humour! Once that was dealt with a quotes received I dealt with Zoe via text and email. Who again gave clear, easy communication, worked around my schedule, reminded without pressure to check the emails I kept forgetting about!
Over all a very easy, clear process with 2 very pleasant human beings who acted as such and treated me the same! No complaints about the process at all! 10/10 for both would absolutely recommend going forward!
21 February 2025
Unprompted review
Reply from Blue Light Insurance
Wow Dan,
Thanks for the detailed and thoughtful review - we're glad you received a great service from our team (Zoe & Betul), they really go the extra mile for their clients and it looks like you experienced that yourself!
We appreciate you taking the time to share your experience with us.
Let us know if we can be of any further assistance and we look forward to helping you now and in the future.
Blue Light Insurance
Gave good independent advice
Gave good independent advice. Also punctual with when it was agreed to call and if running late I was contacted to be I formed any calls may be delayed. Finally, I felt there was no pressure in taking out a policy. I had contacted numerous companies to get quotes and every other company felt they they were bombarding me with calls and emails trying to force custom. Whereas Blue Light Insurance made me feel at ease and like they were trying to do the best by me rather than earn commission.
22 January 2025
Unprompted review
Reply from Blue Light Insurance
Hi Max,
Thanks so much for your review, we really do appreciate it.
One of our key values here is to bend over backwards for customers who (due to their circumstances) may find it more difficult to get covered.
We find many of our competitors simply give up and walk away from such customers... and this just isn't right.
We're really glad we found the right solution for you and your wife, and we are always here to help.
Blue Light Insurance
Had a smooth experience with them . Zoe was very responsive through the process . They sent nurse home for the checks and were very responsive
Had a smooth experience with them . Zoe was
1 February 2025
Unprompted review
Reply from Blue Light Insurance
Hi Priyanka,
Thank you for your excellent review! We’re thrilled that Zoe provided seamless assistance.
Thank you once again for choosing Blue Light Insurance. We look forward to serving you in the future!
Blue Light Insurance
Excellent service
We found the service from Blue Light Insurance to be professional from start to finish.
Our initial contact was with Ryan who made us feel at ease whilst answering all the questions required. He always phoned us for appointments on the dot and was friendly, respectful and polite.
Once the application was approved we were kept in the loop with every stage from Zoe who was also very helpful.
We would definitely recommend Blue Light Insurance.
22 January 2025
Unprompted review
Reply from Blue Light Insurance
Hi
Thanks for the review - we're glad you received a great service from Ryan & Zoe, they really go the extra mile for their clients and it looks like you experienced that yourself!
Let us know if we can be of any further assistance and we look forward to helping you now and in the future.
Blue Light Insurance
grant me a better option of a life…
grant me a better option of a life cover and critical illness. explained everything and responds quickly with queries. a must recommend.
24 January 2025
Unprompted review
Reply from Blue Light Insurance
Hi,
We're really pleased to read this review, as delivering excellent customer service and knowledgeable are all things we strive to be.
We look forward to looking after you now and into the future.
Blue Light Insurance
I had an amazing experience.
I had an amazing experience with Blue Light Insurance! From start to finish, they were professional, knowledgeable, and truly listened to my needs. They found me a deal that was not only reasonable but perfectly suited to my requirements. I felt like they genuinely cared about helping me, and their attention to detail was impressive. Highly recommend this agency to anyone looking for great service and value!
24 January 2025
Unprompted review
Reply from Blue Light Insurance
Hi Panchi,
Thank you so much for taking the time to leave such kind words, we really appreciate it!
Our team always works really hard to ensure the best cover for their clients, so we're so glad that we were able to find you cover that best suited your needs!
If there is anything we can help with in the future then please let us know, we look forward to hopefully working with you again!
Blue Light Insurance
Reply from Blue Light Insurance
Hi Jane,
Thank you for leaving us a review! We're so glad that you were happy with the service you received!
If there is anything else we can help you with in the future, please let us know.
Blue Light Insurance
Great experience
I initially got a call from James who was great he explained everything to me and there was no pressure to sign up to anything. He listened to my needs and proposed the products that covered everything I needed. Giorgia then drafted everything and sent me the paperwork. Couldn't have been easier. Very happy with the service would definitely reccomend!
16 January 2025
Unprompted review
Reply from Blue Light Insurance
Hi Annisa,
Firstly, thanks so much for taking time out of your day to leave a review about our service - we're truly grateful.
Secondly, we are delighted to read this review, and thanks for mentioning James and Giorgia, they really worked hard on your case.
Good reliable communication, professionalism, and hard-work are some of our most important values here, so it's nice to see that we've left you with a good impression in those areas!
If we can help with anything in the future then please let us know,
Blue Light Insurance
Very happy with the service I recieved…
Very happy with the service I recieved both now and in the past.
I will definitely recommend this company to Blue Light card members.
15 January 2025
Unprompted review
Reply from Blue Light Insurance
Hi David,
Thanks so much for taking the time to leave a review!
We're really humbled by this, and are really pleased to see that you felt the process was easy, and everything was made clear to you.
We also appreciate that you would recommend our services.
We are always here to help you now and into the future, so any questions just give us a call or email.
Blue Light Insurance
Very helpful & knowledgeable!
Very helpful & knowledgeable about the policies and options available. Unlike other insurance advisors they don't ring and ring and ring you.
19 December 2024
Unprompted review
Reply from Blue Light Insurance
Hi Becki,
Thanks for your kind words.
We're delighted that you feel our service was good and the communication and information levels were on point.
If you need to contact us at any time in the future please don't hesitate to do so!
Blue Light Insurance
Easy to deal with
Easy to deal with. Clear explanation of various options.
23 December 2024
Unprompted review
Reply from Blue Light Insurance
Hi Paul,
first of all, thank you very much for your positive feedback and for taking the time to post this review.
We’re happy to hear that we hit the mark for you. If we can do anything else for you, feel free to contact us, we will be glad to help.
Blue Light Insurance
Great team
Had a couple of calls with Milo, very friendly and great communication. Understood what I was looking for and helped to find the best options. The rest of the team were quick at responding to emails and I wasn't left waiting when I had questions.
13 December 2024
Unprompted review
Reply from Blue Light Insurance
Hi Alex,
We're so glad that you had a positive experience with our service! Thank you for taking the time to leave us a review and for mentioning Milo.
If there is anything else we can help you with in the future please let us know, we look forward to working with you again.
Blue Light Insurance
Do not hesitate to contact them!
Begul and Zoe were extremely helpful to find appropriate insurances for us. Due to health issues myself most insurance companies declined to insure me but they did have the answer straight away when I made contact. They explored different opportunities to ensure to have the right and most suitable insurance. Communication all the way was great and they really moved to 21st century by using all tools possible to make the process easy. Sign online rather than us to download, print sign, and scan (which most companies require). They understood that we work and we get back as soon as we can, and often they went out of their way to contact us in the evening as it is more suitable for us.
So overall, I just could not be happier to go through them to get insurance. Easy, accommodative, and understanding service. They both definitely have compassion and empathy. Can't thank you enough!!!!
12 December 2024
Unprompted review
Reply from Blue Light Insurance
Hi Tunde,
Thank you so much for this lovely review!
we're glad you received a great service from Zoe & Betul, they really go the extra mile for their clients and it looks like you experienced that yourself!
Let us know if we can be of any further assistance and we look forward to helping you now and in the future.
Blue Light Insurance
Highly recommend blue light insurance…
Highly recommend blue light insurance took a lot of stress and worry off us and gave us an affordable taylor made package to suit our needs
Thankyou Team
12 December 2024
Unprompted review
Reply from Blue Light Insurance
Hi Shaun,
Thanks for leaving us a review.
We are pleased that we managed to find you an affordable package that suits your needs.
These values are really important to us and we're always humbled when a customer takes the time to provide feedback in these areas.
We are always here to help you now and into the future, so any questions just give us a call or email.
Blue Light Insurance
Exemplary and thorough service!
I recently had a great experience with Blue Light Insurance while securing a life insurance policy. As a healthcare professional, I found their service tailored to my needs, particularly in offering competitive policies for those working in public services.
From the start, Miles in particular was knowledgeable, approachable, and patient in explaining my options. They took the time to understand my personal circumstances and priorities, ensuring I found a policy that was not only affordable but also comprehensive enough to provide security for my family.
The process was straightforward, with clear communication at every step. They even helped me navigate medical disclosures smoothly, which can sometimes complicate applications. Their expertise and professionalism gave me confidence that I was making the right decision.
I’d highly recommend Blue Light Insurance to anyone in public service looking for reliable, cost-effective life insurance. Their support and dedication to their clients’ peace of mind truly stand out.
6 December 2024
Unprompted review
Reply from Blue Light Insurance
Hi Rohan,
Thanks firstly for taking time out of your day to leave a review about us - we really do appreciate it.
It's great to read that when dealing with us you felt that our service was tailored to your needs, because despite the fact this should be the norm, as we're sure you know only too well... it isn't!
Its also great to hear that Milo provided a service that you were pleased with and they were able to give you all of the information that you required.
Thanks again for recommending us, we really appreciate it!
We are always here to help you now and into the future, so any questions just give us a call or email.
Blue Light Insurance
Amazing service
Really good service and genuine support for what you are looking for.
Called on time and gave good advice on what suited me rather then trying to sell me the top product. Even helped me to reduce the monthly payments. Milo was a really good guy!
3 December 2024
Unprompted review
Reply from Blue Light Insurance
Hi Claire,
Thanks for taking the time to write a review of our services. It's great to see that you had a great experience with Milo, and that she looked after you throughout the process, whilst ensuring you had enough time to make a decision.
We look forward to working with you again in the future.
Blue Light Insurance
Outstanding 👏 👏 👏 👏
Exceptional level of dedication, product knowledge and Client Care.
Zoe Nash has communicated with outstanding detail. Incredible product knowledge. Concentration to detail is commendable. Kind and thoroughly supportive. So happy with this result and very fortunate to have Zoe making this application a comfortable outcome.
Thank you Zoe. Often copied, never equalled 👏👏👏👏.
21 November 2024
Unprompted review
Reply from Blue Light Insurance
Hi Keith,
We really appreciate the time you've taken here to write up a detailed review of our services.
Its great to hear that Zoe provided a service that you were pleased with and they were able to give you all of the information that you required.
Thank you for sharing your positive experience and recommending us, we really appreciate it!
We look forward to working with you again in the future.
Blue Light Insurance
They done everything for us
They done everything for us, a few details and they cane back with very competitive quotes which we went with, well done
19 November 2024
Unprompted review
Reply from Blue Light Insurance
Hi Michael,
thanks for the review! We're really pleased to see the process was efficient and hassle-free for you!
If we can help with anything else in the future, then please let us know.
Blue Light Insurance
Adriana and Milo are very responsive…
Adriana and Milo are very responsive and supporting me to find a suitable insur. Thanks so much!
13 November 2024
Unprompted review
Reply from Blue Light Insurance
Hi Zachary,
Thank you so much for taking the time to leave us a review - we are so pleased to hear that you are happy with the service that Adriana & Milo provided.
If there is anything that we can help with in the future, please let us know as we are always happy to help!
Blue Light Insurance
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