BLK BOX Reviews 

2,439
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

BLK BOX Galvanised Steel Pull Up Bar is brilliant for all kinds of pulling exercises, especially Chin Ups, Front Pull Overs and Bar Muscle Ups - highly recommend it!

Rated 5 out of 5 stars

Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... See more

Company replied

Rated 1 out of 5 stars

If I could give no stars I would! Ordered a folding rack turned up scuffed to pieces, looked like it had been in the ware house for years, when I got in touch with them there response was we will give... See more

Rated 5 out of 5 stars

I have recently purchased several BLK box products 2.5kg - 30 kg dumb bells and rack - bench and ply box - all products were delivered on time and in good condition - packaging was particularly good... See more

Company replied

Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler

Written by the company

BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,439)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The open trap bar I ordered was badly…

The open trap bar I ordered was badly made and finished. I cut myself putting it together, and when I complained, I was told it’s made by a third party and it’s within the tolerance they supplied.

They would not replace it, and told me I could return it at my own cost if I wished.

10 July 2023
BLK BOX logo

Reply from BLK BOX

Hi James

Thanks for your feedback and your review.

As we discussed with you before, this product is form a supplier that supplies us with industry standard tolerances that we can use for quality control.

We appreciate your feedback regarding this however we were not able to replace this in line with our terms and conditions.

Thanks again
Team BLK BOX

Rated 5 out of 5 stars

Perfect online experience and excellent product. Highly recommend!

Very pleased indeed with my first purchase even though I totally forgot to add on my 'first order discount'!! So could have been even better and a great new customer feature. Easy online purchase and delivered in perfect condition as you guys really know how to pack dumb-bells so am very impressed. Highly recommend BLK BOX and great to hear your story. Keep up the good work!

9 July 2023
Rated 1 out of 5 stars

My items were allegedly delivered and…

My items were allegedly delivered and now I’m being Charged for another delivery…Very poor service.

2 July 2023
BLK BOX logo

Reply from BLK BOX

Hi James

Thanks for your message and feedback
We email our clients with the delivery information at least 2 days before your order id due for delivery. Within this email is a copy of the terms and conditions which states that;
"If you require an alternative delivery date or if there are any access restrictions to your property, please let us know within 24 hours before delivery by emailing info@blkboxfitness.com. Please be aware failure to do so may result in additional delivery charges."

This is due to the fact we use 3rd party courier services who would apply this charge, which is passed onto the client.

Thanks
Team BLK BOX

Rated 5 out of 5 stars

Kettlebell 12Kg

I found the app was quick and easy to order from. My item arrived promptly and when the retailer said it would arrive.
The quality is excellent.
It was a treat to myself and I love it.

I would thoroughly recommend BLK BOX.

2 July 2023
Rated 5 out of 5 stars

Amazing customer service

The customer service is second to none, they couldn't do enough for me. The product is as described and great plus the price was brilliant.

Bravo BLK BOX bravo

25 June 2023
Rated 1 out of 5 stars

I've asked repeatedly…

I've asked repeatedly on multiple occasions a very simple question, and they refuse to answer me for some weird reason.

What courier service do you use as it is incredibly important?

Edit:

UK customer.

3 July 2023
Unprompted review
BLK BOX logo

Reply from BLK BOX

Hi Lhyyhh

Thanks for your feedback

Could you please let us know your email so we can check where you contacted us ?

The courier service depends on the size of order and location you are in the world as we ship worldwide through different couriers.

Thanks
Team BLK BOX

Rated 5 out of 5 stars

Glute Ham Roller is excellent

BLK BOX Glute Ham Roller is excellent. You can tell from the weight of the delivery package it's a solid piece of kit and it rolls effortlessly. I've seen cheaper but by the reviews, they don't glide properly. Great alternative if you don't have access to a hamstring curl machine. Delivered in 2 days.

19 June 2023
Rated 5 out of 5 stars

5star experience as expected

5star experience as expected. I return to Blkbox again and again as it offers a wide range of equipment at a competitive price. I purchased competition ring this time and very happy with the product. Much easier to get on/off AND top notch quality. Delivery was quick and the product was packed very securely.

15 June 2023

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