The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that... See more
Company replied
Location
Switch locationMeadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB
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See what reviewers are saying
Kasper did a great job helping me pick out the right shoes for my next mountaineering trip. Kasper helped me with specialized knowledge and an objective view on the shoes. I'll definitely be back f... See more
Company replied
How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would pr... See more
Company replied
I went into the shop in Meadowhall to buy some shoes. While my size was not available in store (I'm a 13/14) a very knowledgeable salesman spent time with me advising on what would be ideal and I was... See more
Company replied
Company details
- Outdoor Clothing and Equipment Shop
- Activewear Store
- Bags and Luggage Store
- Camping Store
- Running Store
- Shoe Store
About Blacks - Meadowhall
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, United Kingdom
4.8
Excellent
86 reviews
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Lovely experience
The new store looks brilliant, organised in brand order which I prefer in any store. Sheila who worked there was also very friendly and helpful, overall a very pleasant experience.
16 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Polite and efficient
Malin was polite and efficient. I knew what I wanted and she checked stock and served me quickly
13 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Well done to Scott he showed excellent customer service A+
I was served by Scott today, this is
12 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Reply from Blacks - Meadowhall
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
I bought some hiking shoes for work…
I bought some hiking shoes for work today and Lisa was extremely helpful and friendly :) brilliant service thank you! I’m very pleased with my Merrells
9 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
Lisa was so friendly and helpful whilst…
Lisa was so friendly and helpful whilst I was finding new sandals for walking, together we found the ones I’m very happy with
3 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Fantastic store!
Fantastic customer service from Kasper & Scott whilst shopping in store today, very informative, friendly & helpful. Would definitely recommend this store to family & friends or anyone looking for great quality clothing 😊
5 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
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